Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Bought an omiga at a 70% price. My friend is happy with that.
Thanks. That is a nice watch and the service is good and delivery is fast.
Just take me some time to send it to my friend.
Will keep on watching the web site and for a next purchase.
M*******: I have purchased several watches and always had them arrive on time and in perfect condition. I have also tried to find a better price but you can't beat them.
Every thing was fine, the watch arrived on time and the quality was awesome. I bought the product very easy and save a lot of money.
Online itens shwed available. Order was processed credit card charged. Only problem was order was back ordered great than 30 days.
Was unable to cancel online. Customer service was OK and order was cancel but took weeks to remove credit card charge.
I ordered two watches they were the ones I was looking for and they were a lot cheaper
Luxury items at reasonable prices. Jomashop has my business now. Shipping was fast and the items I bought was what I expected.
Thanks
Huge variety watches and lowest prices online. You can get promotions via email. Don't hesitate to sign up.
I bought the watch for my grandson who is in High School and he loves it. It thought it was really nice and thanked me several tiems.
I bought my Tissot for a very good price, and until now I am very happy with it. The only thing I don't like about this watch is the way it opens, you need to have nails to open the watch (which I don't).
I had no problems with my watch purchased and would recommend it to anyone and have purchased from this site several times and No problems.
Bought two higher end watches this Christmas and could not be happier with the great price, free shipping and the timely delivery. I love to browse their website, easy to use and great selection.
I was searching for a nice watch for my daughter for Christmas and I found it on the site. Order arrived very timely and my daughter loves the watch.
I have purchased a few watches from Jomashop and it has been a great experience each time.
Saw the Daniel Wellington watch at a boutique and my daughter wanted it for Christmas. Came home and got on Jomashop website and found the exact watch for less than half of what the other store was charging. I ordered and it came in and is exactly like the other watch and my daughter loves it! Will definitely be ordering from you again.
Thank you for the watch. Fast shipping and overall a great transaction. This is the second watch I have bought from you.
Thank you to Jomashop for your excellent service in delivering my Frederique Constant watch for my sons 21st birthday.
First time purchasing an item from Jomashop.com. Shipping was fast item came as stated. I was impressed and will definitely be purchasing more watches in the furture from this company
I am very satisfied with my purchase, excellent watches 100% original and recommended, delivery is excellent
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

