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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Australia
1 review
0 helpful votes
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M1456342
January 6, 2017

Very good online shopping experience, I dont know why it has to be 100 characters, and I dont know how many I got already

Date of experience: January 5, 2017
Texas
1 review
0 helpful votes
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Good watch with good price.
January 5, 2017

Bought an omiga at a 70% price. My friend is happy with that.
Thanks. That is a nice watch and the service is good and delivery is fast.
Just take me some time to send it to my friend.
Will keep on watching the web site and for a next purchase.

Date of experience: January 5, 2017
VE
1 review
0 helpful votes
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M*******: I have purchased several watches and always had them arrive on time and in perfect condition. I have also tried to find a better price but you can't beat them.

Date of experience: January 5, 2017
Colombia
1 review
0 helpful votes
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Excelent service
January 5, 2017

Every thing was fine, the watch arrived on time and the quality was awesome. I bought the product very easy and save a lot of money.

Date of experience: January 5, 2017
New York
1 review
0 helpful votes
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Online Availability is Incorrect
January 5, 2017

Online itens shwed available. Order was processed credit card charged. Only problem was order was back ordered great than 30 days.

Was unable to cancel online. Customer service was OK and order was cancel but took weeks to remove credit card charge.

Date of experience: January 5, 2017
California
1 review
0 helpful votes
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You get what you ask for
January 5, 2017

I ordered two watches they were the ones I was looking for and they were a lot cheaper

Date of experience: January 5, 2017
Louisiana
1 review
0 helpful votes
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Outstanding service!
January 5, 2017

Luxury items at reasonable prices. Jomashop has my business now. Shipping was fast and the items I bought was what I expected.
Thanks

Date of experience: January 5, 2017
Washington
1 review
0 helpful votes
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Fast delivery and super price!
January 5, 2017

Huge variety watches and lowest prices online. You can get promotions via email. Don't hesitate to sign up.

Date of experience: January 5, 2017
Kansas
1 review
0 helpful votes
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Beautiful Watch
January 5, 2017

I bought the watch for my grandson who is in High School and he loves it. It thought it was really nice and thanked me several tiems.

Date of experience: January 5, 2017
Peru
1 review
0 helpful votes
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Great Watch
January 5, 2017

I bought my Tissot for a very good price, and until now I am very happy with it. The only thing I don't like about this watch is the way it opens, you need to have nails to open the watch (which I don't).

Date of experience: January 4, 2017
Kansas
1 review
0 helpful votes
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Great Service
January 4, 2017

I had no problems with my watch purchased and would recommend it to anyone and have purchased from this site several times and No problems.

Date of experience: January 4, 2017
New York
1 review
0 helpful votes
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Great shopping experience
January 4, 2017

Bought two higher end watches this Christmas and could not be happier with the great price, free shipping and the timely delivery. I love to browse their website, easy to use and great selection.

Date of experience: January 4, 2017
New York
4 reviews
0 helpful votes
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Great service and product
January 4, 2017

I was searching for a nice watch for my daughter for Christmas and I found it on the site. Order arrived very timely and my daughter loves the watch.

Date of experience: January 4, 2017
California
1 review
0 helpful votes
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Great Seller
January 4, 2017

I have purchased a few watches from Jomashop and it has been a great experience each time.

Date of experience: January 4, 2017
Maryland
1 review
0 helpful votes
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Watch
January 4, 2017

I bought a Seiko watch from JomaShop. It is an excellent watch at an excellent price. Great service! I will buy from this store again.

Date of experience: January 4, 2017
Texas
1 review
0 helpful votes
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Daniel Welington watch
January 4, 2017

Saw the Daniel Wellington watch at a boutique and my daughter wanted it for Christmas. Came home and got on Jomashop website and found the exact watch for less than half of what the other store was charging. I ordered and it came in and is exactly like the other watch and my daughter loves it! Will definitely be ordering from you again.

Date of experience: January 4, 2017
California
1 review
0 helpful votes
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Great Experience
January 4, 2017

Thank you for the watch. Fast shipping and overall a great transaction. This is the second watch I have bought from you.

Date of experience: January 4, 2017
South Africa
1 review
0 helpful votes
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Great service
January 4, 2017

Thank you to Jomashop for your excellent service in delivering my Frederique Constant watch for my sons 21st birthday.

Date of experience: January 4, 2017
Jamaica
1 review
0 helpful votes
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Tissot prs516 automatic purchase
January 4, 2017

First time purchasing an item from Jomashop.com. Shipping was fast item came as stated. I was impressed and will definitely be purchasing more watches in the furture from this company

Date of experience: January 4, 2017
Colombia
1 review
0 helpful votes
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Order #M1455816
January 4, 2017

I am very satisfied with my purchase, excellent watches 100% original and recommended, delivery is excellent

Date of experience: January 4, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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