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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Viet Nam
1 review
0 helpful votes
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Goodjob
January 14, 2017

I paid fast delivery but they packet has been delay, I email to jomashop then customers service refund me the money.
That is professional.

Date of experience: January 13, 2017
GB
1 review
0 helpful votes
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Great value best on the internet
January 13, 2017

I've been wanting to buy my daughter a nice watch for Christmas and I couldn't believe the prices on Jomashop. I got her a lovely watch that arrived in only 2 days

Date of experience: January 13, 2017
Illinois
1 review
0 helpful votes
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Excellent Quality & Great Prices!
January 13, 2017

Made many purchases here! Excellent quality of high end watches! I've tried other places before and quality and service were subpar and brand new watches had to be sent in for repair after a few months but this never happened with Jomashop so I'm sticking with them!

Date of experience: January 13, 2017
Georgia
1 review
0 helpful votes
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I dig the whole thing...
January 13, 2017

I love the overall selection that Jomashop has. And the variety from lower end brands to higher priced stuff. The amount of emails and "sales" is good. It to many, but there are a lot of them.

Date of experience: January 13, 2017
Pennsylvania
1 review
0 helpful votes
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My Go-To Retailer for Watches
January 13, 2017

I've purchased a bunch of watches from Jomashop and am always impressed by their products, prices, service and speedy shipping. Once you buy a watch from them, you will never go to another retailer for watches again.

M*******

Date of experience: January 13, 2017
India
1 review
0 helpful votes
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Superb collection
January 13, 2017

Very much impressed with collection you have and timely delivery of the watch as it was a special gift to my wife and she loved it
Thank you once again
Regards

Date of experience: January 13, 2017
California
1 review
0 helpful votes
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Great Deal and Watch Order# M1469697
January 13, 2017

I was looking for a watch for my girlfriend for Christmas, and found the best deal to be with JomaShop. They were about $30 less than the competition, and with free shipping.

Date of experience: January 13, 2017
KR
1 review
0 helpful votes
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Enjoy shopping with JomaShop!
January 13, 2017

This is my second fossil watch and I am very pleased with the quality comfort. I love fossil watches in general, but this watch is a great quality watch!
It was shipped quickly and is exactly as pictured.
I will use JomaShop next time.

My order number M*******.

Date of experience: January 13, 2017
Peru
1 review
0 helpful votes
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Great Variety, Great Products!
January 13, 2017

I was a bit hesitant when i saw the huge discount they had on my watch, then i began looking a little more into JomaShop and found an article by Business insider, and inmediately came back to purchase. The watch came in in two days and in perfect conditions! Inmediately Jomashp was sending me emails making sure everything was OK with what I purchased and making sure there was no issue whatsoever. Great post sale customer service!
*I chatted once with customer service and found the person not helpful at all, asking a question regarding the band of the watch and he seemed uninterested in helping out.

Order Number: M*******

Date of experience: January 13, 2017
California
1 review
0 helpful votes
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Great!
January 13, 2017

My daughters Christmas present. She loves them. Very stylist looking. And I paid a fraction of what other places charge.

Date of experience: January 13, 2017
Florida
1 review
0 helpful votes
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Terrible place
January 13, 2017

Terrible email way to often asking for a review and there is no way to unsub from the emails. Needs improvement. Does not meet expectations. Unsatisfactory.

Date of experience: January 13, 2017
Hungary
1 review
0 helpful votes
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Priority delivery= 4weeks?
January 13, 2017

I've requested priority delived and paid for it. Arrived after 4 weeks and nobody was realy looking after my complain. How about a reimbursement for a service was not done?

Date of experience: January 13, 2017
South Carolina
1 review
0 helpful votes
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Great Service from JomaShop
January 12, 2017

Over the past two years, two orders for watches have been placed with JomaShop. The service has been excellent. The prices were very good. The prices were better than those received on cruise ships and visited ports. The watches were shipped when promised and received when promised. When another watch is wanted JomaShop will be visited first. Without hesitation, JomaShopis is highly recommended!

Date of experience: January 12, 2017
New Jersey
1 review
0 helpful votes
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Incredible product
January 12, 2017

This product was incredible and jomashop is a great company. From when it started when I confirmed the order till the moment it was shipped to my doorstep in two days.

Date of experience: January 12, 2017
California
1 review
0 helpful votes
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Excellent
January 12, 2017

I bought a watch from here for my friend. It just took two days to receive it. She likes it. I'm very satisfied with my purchase.

Date of experience: January 12, 2017
Michigan
1 review
0 helpful votes
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My order with JomaShop went very smooth, delivery was fast and item as promised. Since it was my first time ordering from this seller, I was not sure what to expect, but I would feel confident buying again.

Date of experience: January 12, 2017
Texas
1 review
0 helpful votes
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Exactly What I Wanted
January 12, 2017

I found the watch I wanted, got the best price ever, and it was delivered on time. Couldn't ask for more.

Date of experience: January 12, 2017
Louisiana
1 review
0 helpful votes
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Great
January 12, 2017

Good experience with this shopping website. I really enjoyed the experience beside this review. I love shopping but not writing review like this. However I will write this because they want me to do so. Good experience with this shopping website. I really enjoyed the experience beside this review. I love shopping but not writing review like this. However I will write this because they want me to do so. Good experience with this shopping website. I really enjoyed the experience beside this review. I love shopping but not writing review like this. However I will write this because they want me to do so.

Date of experience: January 12, 2017
BO
1 review
0 helpful votes
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Beautiful watch
January 12, 2017

Easy and excellent shopping experience
Multiple choices and beautiful watches
Super prices
Easy to order
Received order on time

Date of experience: January 12, 2017
Florida
1 review
0 helpful votes
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MH67461
January 12, 2017

I had an excellent encounter with jomashop. Will definitely continue to shop with jomashop. The quality of the watch was to my standard.

Date of experience: January 12, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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