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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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2 reviews
0 helpful votes
Follow Mohd R.
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Excellent site and service
January 18, 2017

I always have great experience when I shop online with JomaShop. I m regularly checking the site and their attractive offers. They are really good value for money and the prices are very compatetive.

Date of experience: January 18, 2017
Maryland
3 reviews
0 helpful votes
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Pleasant online experience
January 18, 2017

Fast shipping, quality item, would use them again. Item arrived as advertised. Overall a good online shopping experience. Order #M*******

Date of experience: January 18, 2017
South Carolina
1 review
0 helpful votes
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Always a Positive Experience
January 18, 2017

I purchase the Swarovski Christmas Ornament each year for my sister. I am always extremely pleased with the price and prompt shipping Jomashop offers! I will go no place else!

Date of experience: January 18, 2017
Colorado
1 review
0 helpful votes
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I got an unbelievable deal from Jonas Shop on sunglasses I was in stores for at least 1/3rd more. They were communicative and shipped quickly. It was seamless!

Date of experience: January 18, 2017
Washington
1 review
0 helpful votes
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Happy watch buyer
January 17, 2017

I had a great experience buying a watch for my husband. He loves the watch and I had fun picking it out. It was easy to select the watch I wanted and compare a couple of different ones when trying to select the right one.

Date of experience: January 17, 2017
Viet Nam
1 review
0 helpful votes
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Satisfied
January 16, 2017

I totally satisfy with the services of Jomashop.
My order is: M******* was handled very fast!
The quality of product is so good!
I will come back to order at Jomashop in near future!

Date of experience: January 16, 2017
California
1 review
0 helpful votes
Follow Siddhi D.
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Fossil watches
January 16, 2017

Great deals, great assistance and on time delivery. I appreciate the commitment of the team at Jomashop. Indeed a good collection of watches.

Date of experience: January 16, 2017
California
1 review
0 helpful votes
Follow Jung K.
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Fast, incredible deal from JomaShop
January 16, 2017

Ordered a Frederick watch from JomaShop. I was a bit skeptical ordering a Swiss watch from an online place... however, the website indicated whether they had it in stock or not. So, I ordered one and received my watch after few days. I couldn't be happier getting a brand new original Frederick at 70% off the retail price.

Now I check their website periodically to see if I can find another watch to add to my collection.

Date of experience: January 16, 2017
Uzbekistan
1 review
0 helpful votes
Follow Artem D.
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Very smooth purchase!
January 16, 2017

That was my first time order (M*******) in Jomashop and I have nothing negative to say concerning gained experience. Search through the catalog is easy, prices are sweet and shipping was fast! Happy customer thus)

Date of experience: January 16, 2017
Florida
1 review
0 helpful votes
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Great experience
January 16, 2017

They have the best price with great service and fast on time delivery I'm very happy with my purchase and by the way it's my 3rd one one And I will keep on

Date of experience: January 16, 2017
Virginia
1 review
0 helpful votes
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The best retail to buy any watch.
January 16, 2017

Great service one of the best online store to purchase any watch. I would recommend this web site to a friend. I purchase four watches from this site and I plan to buy more watches in the future.

Date of experience: January 16, 2017
Indiana
1 review
0 helpful votes
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Excellent price, excellent service!
January 16, 2017

Order #M*******. I placed & needed before Christmas. I got a Great price, free shipping and speedy service! What more could I ask for?

Date of experience: January 16, 2017
TT
1 review
0 helpful votes
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Christmas Shopping Review
January 16, 2017

My shopping experience with Jonas hope was excellent. The products of wanted were available shipping was on time... product packaging was superb.

I would shop here again

Date of experience: January 16, 2017
AE
1 review
0 helpful votes
Follow Ali A.
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It has not been the first time I buy from Jomashop, and as always it was a very pleasant experience. This time I said let me compare and see if I can find cheaper price for a watch that I wanted for my wife's birthday. And surprisingly they were the best. Not only the price but even the best delivery time which was during the holidays and sale time.

And as always it was delivered before the expected time and came new with all tags and warranty documents. If you are about to buy a watch, don't hesitate or try to find alternatives, Jomashop is the one even if they weren't the lowest price. Save the headache and time you will spend somewhere else.

Date of experience: January 16, 2017
New Mexico
1 review
0 helpful votes
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Great place to buy
January 16, 2017

I bought a watch for my wife and it was exactly what was advertised. The same watch was 75% more at the local mall. Customer support was amazing and the item was shipped when expected. Great prices, good customers service, and they follow through with delivery dates. Look forward to doing business with them again.

M*******

Date of experience: January 16, 2017
Colombia
1 review
0 helpful votes
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Excelent
January 16, 2017

An excellent product, I have bought a lot here and I have always been satisfied...

Date of experience: January 16, 2017
Connecticut
1 review
0 helpful votes
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M1464608
January 15, 2017

Like the two watches I bought. Large selection and very good prices. Also bought a watch for my girl friend which she liked very much.

Date of experience: January 15, 2017
Illinois
2 reviews
0 helpful votes
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Excellent
January 15, 2017

On time. Exactly what I ordered. Love my new purse. Even my husband likes it! Thank you!

I am grateful for this service.

Date of experience: January 14, 2017
California
1 review
0 helpful votes
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Satisfied Customer!
January 14, 2017

Great shopping experience. Found the watch I was looking for at a great value. Prompt shipping. Have highly recommended JomaShop to friends and family. Order M*******.

Date of experience: January 14, 2017
Colombia
1 review
0 helpful votes
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Everything went perfect.
January 14, 2017

Best accessory online store. I bought the sun glasses and they shipped it right away. They also had the best prices in everything I looked at. Very responsable. I guarantee that this online store is the best one.

Date of experience: January 14, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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