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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Florida
1 review
0 helpful votes
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Everything arrives quickly and very well packaged. Their prices really cannot be beat. Even better prices than on the cruise ships.

Date of experience: January 23, 2017
Georgia
1 review
0 helpful votes
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Amazing Watches at Great Prices!
January 23, 2017

Jomashop is incredible! They make finding gifts so easy! I always find what I am looking and at the best price possible. Their customer service is very good as well. They answer all questions in a timely manner. I always get my packages from them super fast too!

Date of experience: January 23, 2017
Virginia
1 review
0 helpful votes
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Dissatisfied
January 21, 2017

Watch was too big and bulky. Looked cheap when I got it. Poor display of watch online. Will not be ordering anything us through you.

Date of experience: January 21, 2017
New Jersey
1 review
0 helpful votes
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I purchased a Burberry scarf for $325 from Jomashop. After much investigation and even speaking with Burbrrry directly, the scarf turned out to be fake. I reached out to Jamashop to remedy the situation only to speak with one rude manager after the other. Returning items is an absolute nightmare - you have to submit a request to return and wait for them to provide you with the approval to return your item. You will also be held responsible for shipping costs (both their shipping costs to you, and back to them). Never buying from them again - would strongly recommend going to Macy's or a department store. You may pay a little more, but at least the material you will be purchasing with be authentic and not some made in China nonsense.

Date of experience: January 21, 2017
Arizona
1 review
0 helpful votes
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Brilliant!
January 21, 2017

Many timepieces to choose from at affordable prices. I actually enjoy "window shopping" so to speak, and marvel at the designs and beauty of most of the watches. I bought 2 out of 5 I seriously desired to own, and even though I purchased them at different times, they both arrived very quickly and in impressive packaging.
I believe the next Timepiece I purchase will be through JOMASHOP because of the confidence I had in their ability to "Satisfy" me in the event I was not.

Date of experience: January 20, 2017
Florida
2 reviews
0 helpful votes
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Movado Watch
January 20, 2017

The watch is perfect and just what my partner was looking for. Thank you for the easy transaction and quick delivery..

Date of experience: January 20, 2017
California
1 review
0 helpful votes
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Have variety of category to choose
January 20, 2017

Joma have great collection of watches, sunglasses and more... Easy to choose and have great deal. You can get what you want for lower price than other online shop.

Date of experience: January 20, 2017
Georgia
1 review
0 helpful votes
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Beautiful watch
January 20, 2017

I appreciate the professionalism and ease of purchasing from JomaShop. My son's watch is beautiful and exactly what he wanted.

Date of experience: January 20, 2017
Alaska
1 review
0 helpful votes
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Awesome
January 20, 2017

I bought my boyfriend a watch that he's been wanting forever! I was trying to figure out where to buy it and saw this site, I'm glad I bought it from here cause it was quick and easy. Will definitely buy my next watch here again

Date of experience: January 20, 2017
California
1 review
0 helpful votes
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Excellent Experience
January 20, 2017

This was my first purchase with Jomashop and I was purchasing an item as a gift. The item shipped as expected and the person was so excited with the quality of the product.

Date of experience: January 20, 2017
Texas
1 review
0 helpful votes
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I Love my new Michael Kors watch. Everywhere I go, my watch catches a lot of attention. Perfect watch for the perfect price.

Date of experience: January 19, 2017
Texas
1 review
0 helpful votes
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Ordered an Omega Speedmaster Pro and arrive in amazing time. Very happy with the order process, shipment notifications and the final product. I'm a very happy user of Jomashop. Order M*******

Date of experience: January 19, 2017
Florida
2 reviews
0 helpful votes
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M1484095 Great watch and price
January 19, 2017

I thought the price was too good to be true, but based on the return policy and other reviews, I gave them a try. I was VERY pleased with the watch. It looks amazing and my husband was very happy with it. Would purchase from JomasShop again! M*******

Date of experience: January 19, 2017
California
1 review
0 helpful votes
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Good job all around
January 19, 2017

Good price, good product, great shipping. Satisfied customer will shop at Jomashop again...

Date of experience: January 19, 2017
Canada
1 review
0 helpful votes
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Great service
January 19, 2017

This watch was very competitively priced compared to our Canadian price for the same watch even with duty and taxes. Could not be happier.

Date of experience: January 19, 2017
Michigan
1 review
0 helpful votes
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Best Retailer
January 19, 2017

The items i bought from Jomashop are the reliable ones, certified, and available for less price than any other website in the market.
M*******

Date of experience: January 19, 2017
Canada
1 review
1 helpful vote
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Never again
January 19, 2017

I was not happy with my recent purchase because it did not arrive. I will never buy from Jomashop ever again. Extremely mad!

Date of experience: January 19, 2017
Germany
1 review
0 helpful votes
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The Watch I ordered, is one of the best watches I have thanks to jomashop. Their product is well shipped and clean. Can't be happier.

Date of experience: January 18, 2017
North Carolina
1 review
0 helpful votes
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Prompt
January 18, 2017

Received exactly what I ask for in a timely manner. The watch was at the lowest price than any other place.

Date of experience: January 18, 2017
Pennsylvania
1 review
0 helpful votes
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Excellent Watch
January 18, 2017

M******* Ordered as a gift and so it was very important to have everything go well. Watch arrived fast and well packed. Person to whom this was gifted was extremely happy. Will buy from here again!

Date of experience: January 18, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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