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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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When I didn't received my order I called customers service and they told me I would be notified as soon as they found my order, they notified immediately that the ordered was returned and they refund my money within 3 business days.
I have ordered 2 watches with JomasShop and have never been disappointed. My only negative feedback are their hours for customer service during holiday weekends I had to wait a few days to get an answer
Quality items, easy navigation and purchase. Great unbeatable prices. Both purchases I made arrived on time.
I purchased RayBans, wondering if they would be authentic. The price was so low, I didn't think it was possible. I gave them a try and was pleasantly surprised to discover they were 100% authentic for a fraction of the retailer's price.
I got watches from Jomashop and they are same as in the pics.
I like
Timely delivery
Packaging
Less than market cost
Support
Like the Raymond Weil watch i just recently ordered from Jomashop. Good price. And i like the watch. Its nicely packed and brand new
Easy to find items. Good pricing. Quick shipping.
Excellent!
Great shopping experience... Excellent delivery before the expected date. Large collection of products for shopping with great discount prices...
I got my product its 100% authentic and genuine.
Good sale and options available. All I can say is money worth shopping experience I had with jomashop.
I purchased a gorgeous Movado Esperanza for my mom for Christmas and she absolutely loves it. It arrived quickly and win plenty of time before the holiday and was offered at an outstanding price. Thank you for offering authentic and genuine products at great prices.
Very good service. Always a fast shipping options and top brands in stock at very reasonable prices. It's my first stop when buying top brand watches online. I checked the ones I like at the stores but I end up buying at Jomashop.
Thanks for your service I been bought in JomaShop for several times with excellent results, products and customer service.
The watch was amazing and met my expectations... Recommend buying from them for sure
Thank you so much
I had never heard of this site before and just stumbled on it when I began comparing prices on a watch for my boyfriend and I's anniversary. Not only did I receive a great deal but the service was quick and came with a warranty. Also, the product was exactly what I had planned on.
I recently purchased seiko watch from jomashop. I must tell you the whole experience was fantastic starting from shipping and delivery.
I would recommend everyone out there to shop from Jomashop.
M*******: great service, great deal, great customer care. I will introduce Jomashop to my friends and family.
Thank you.
Tan Pham
No complains at all. The product is original, new, and with the expected quality, the delivery was on time,
M*******
We have made several purchases from Jomashop. They were, on time, exactly what we ordered and packaged well, with good instructions. We have never had any reason to return an item but was able to if not happy.
Thank you
M*******. Entry
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

