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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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These * lost my watch had no signature requirement on UPS to deliver my watch didn't deliver me a new watch didn't refund my money didn't do anything it's been three months and I'm still trying to get my refund back * this company I will never in my life purchase anything from these * specials * supervisors they have a over there
*Language redacted by admin
I chose jomashop because, the watch is so beautiful, my wife like it and the agent help me a lot when i want to chose the watch, jomashop is better than amazon, my wife want to have one more, oh my god, i hope jomashop should have some the cheap watch for those who have liitle money like me
JomaShop was a great find.
Found what watch I was looking for.
They had best price I could find on internet and in stores. Shipped free!
Received a few days later.
I definitely recommend!
-Chris
Fast and reliable seller, authentic and high quality items for sale with guaranteed warranty by the seller. Looking forward to find some affordable luxury sale hard to find items
After a few weeks of owning the watch, it slows down and even stops some times. Not sure if the battery is messed up or it's something with the mechanics, but we have had better experiences with Skagen watches purchased from other sellers.
This is the first time that I have dealt with Jomashop. I liked their user-friendly website, and their wide selection of watches.
I bought a Tissot, which, so far, has kept excellent time. The payment process and delivery were problem-free. The item was received promptly, just as they promised.
Shipping was adequate in time. Everything arrived as expected. Price was competitive. Good selection. I am a repeat customer, and I recommend this vendor.
I had a very positive experience dealing with JomaShop. I would use JomaShop again or recommend them to a friend.
Bought a watch for my daughter for Christmas it was beautiful she is extremely happy with it. The service is excellent, the one line web site is very easy to use I recommend this company to anyone looking for a great deal and wonderful service.
The watch was shipped on time and was in good condition. Everything worked as expected and the price was lower than amazon. Also got the $10 discount by using Google Trusted Store.
Excellent discounts on superior brands. Genuine items are steeply discounted and make great gifts for self or others. Will absolutely be back and I enjoy taking advantage of the offered available promotions.
Ordered a simple Daniel Wellington watch and I got it within a few days of ordering. Legit packaging too.
I have bought several things from this shop and everything went smoothly. The products was really good and the price is very reasonable.
It was in great condition with the original box. I would definitely purchase something again from JomaShop!
Order #M14A6844. Second time I bought from Jomashop and their prices and products don't disappoint. Loved their Ray-Ban polarized aviator sunglasses
Very satisfied with purchase. Great value and Great Company to deal with. Totally satisfied. Will purchase again and recommend to family and friends.
This is the second watch I've bought from JomaShop. The internet offers myriad options for discounted watches, but I trust Jomashop more than any of them when it comes to getting an authentic product from a company I know will stand behind what they sell me.
I had a decent experience with ordering from Jomashop and my item arrived in a timely manner, however, the spam emails are OUT OF CONTROL with no option to unsubscribe. If you're listening UNSUBSCRIBE ME.
Ordered 2 watches from jomashop. Never had any problems and always have delivered extremely promptly. Highly recommended!
I read some negative reviews about Jomashop return policy. However the low price point led me to order multiple watches, and thankfully I had no issues / need to return so far. Overall the website is easy to place order and definitely has the lowest price in the market.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


I am extremely sorry and would like to thank you for shopping with us.
We are still attempting to verify the whereabouts of the packing with the carrier and must give them a chance to respond.
Jomashop understands the inconveniences and will resolve the matter as soon as possible
Roee Adler
Customer Service Manager
[email protected]