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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Mexico
1 review
0 helpful votes
Follow Tariq Y.
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I ordered two watches one Movado & one Blume et Meecier, no issues with delivery,

Received watches in original packaging etc etc

Date of experience: January 12, 2017
South Africa
1 review
0 helpful votes
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No show
January 12, 2017

Have not received my watch!
Have paid 3 mds ago... please could you trace and let me know.

Date of experience: January 12, 2017
Oregon
2 reviews
0 helpful votes
Follow Derek G.
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M*******
Could not have gone better. Very good and thorough selection with fast site. Ordering was smooth and easy

Date of experience: January 12, 2017
1 review
0 helpful votes
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I ordered a Citizen watch which arrived just as promised at a lower price than other sites. The shipping was prompt which was great since this was a Christmas present. The recipient really likes his watch.

Date of experience: January 12, 2017
California
1 review
0 helpful votes
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I'm I love with my new MK bag! And I love it more since I got a great deal on it at JomaShop! I definitely would check JomaShop before buying anywhere else.

Date of experience: January 12, 2017
New Jersey
1 review
0 helpful votes
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Love!
January 11, 2017

This was my first time buying a watch for my boyfriend and the site was easy to use and find something I thought he would love! Pricing was great and shipping took no time at all! I was so please when I opened the box and saw the watch. He loved it and wears it all the time! I will definitely buy from you again! Order number M*******

Date of experience: January 11, 2017
Argentina
1 review
0 helpful votes
Follow Mariana M.
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I recommend this page, I found a good price and it's shipping was so fast!. Believe in them, the item that I bought was so expensive in other pages but in this page was perfect!

Date of experience: January 11, 2017
New Jersey
1 review
0 helpful votes
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Fantastic service and great watch
January 11, 2017

I ordered one watch which ended up being the wrong one, so I cancelled the order (really easy w jomashop). Then I ordered the right watch and I love it! I get so many compliments. It is an authentic DW watch, which I paid less than half of the original price. Shipped really fast and everything was so efficient! Would recommend. Order #: M*******

Date of experience: January 11, 2017
Washington
1 review
0 helpful votes
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Not too happy.
January 11, 2017

The watch I purchased went on sale two weeks after my purchase but they did not want to price match it to me! Within 3 weeks of wearing the watch (twice a week) the watch band broke but once again I was turned down the service.

Date of experience: January 11, 2017
Norway
1 review
0 helpful votes
Follow Snorre H.
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Perfect first-time-shopper experience
January 11, 2017

After some weeks of research into my first automatic watch, I fell in love with the Seiko SNKM97. JomaShop offered the watch with a pleasant discount, and I promptly placed my order. Being overseas, I was pleasantly surprised to find that the watch way before I expected, I think in less than a week. The packaging had prevented any blemishes or damage to the packaging, and I am proudly wearing my new watch as I write this.

Date of experience: January 11, 2017
New Jersey
1 review
0 helpful votes
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New Website for Watches
January 11, 2017

My boyfriend is a serious watch collector. I found this website when searching for a particular watch and I'm in love. I will come here from now on. Shipping was super fast, it was easy to activate the warranty, and the watch was perfect when it came. Love it! My watch order was M*******

Date of experience: January 11, 2017
Florida
1 review
0 helpful votes
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Great Prices
January 11, 2017

The price was good. I had an issue with the shipping address which required me to contact Joma customer service, it took three separate calls for them to contact UPS and allow me to pick up the watch instead.

Date of experience: January 11, 2017
New York
1 review
0 helpful votes
Follow Norene L.
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Great product, great service!
January 11, 2017

The watch I bought my son was gorgeous, he loved it. Fast shipping too! Will definetly recommend to friends and family.

Date of experience: January 10, 2017
California
1 review
0 helpful votes
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Great experience
January 10, 2017

The price very good customer service was excellent after ordering I had to change shipping address & you guys handled everything really well thanks My niece was stoked on her gift

Date of experience: January 10, 2017
New Jersey
1 review
0 helpful votes
Follow Yinka F.
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Outstanding service, quick delivery.
January 10, 2017

Jomashop is my first choice I'm searching and buying my watches. I can be assured of accuracy in information, competitive pricing, outstanding service and quick delivery.

Date of experience: January 10, 2017
Tennessee
3 reviews
0 helpful votes
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Best price I could find.
January 10, 2017

My daughter had this watch on her Christmas Wish list.
JomaShop had the best price I could find anywhere online.
It's a Fossil watch. Great watch and at the price... it made it even better!

Date of experience: January 10, 2017
Washington
1 review
0 helpful votes
Follow Ernesto K.
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I've now purchased twice from Jomashop and both watches have been amazing. Awesome shipping, with very secure packaging. Obviously the watches are legit, and come with a warranty by Jomashop. The watches all had new tags and anti scratch plastics.
Additionally I also purchased a set of RayBans and also had a fantastic experience.

Date of experience: January 10, 2017
Texas
1 review
0 helpful votes
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My first "luxury" wristwatch!
January 10, 2017

I have wanted an Omega for as long as I can remember but was uncomfortable about spending such a chunk of cash (MSRP). JomaShop came to the rescue! Now I have an outstanding timepiece I am proud of at a fraction of the original cost. Delivery was right on time. Very happy with both the watch and the shopping experience!

Date of experience: January 10, 2017
New Jersey
1 review
0 helpful votes
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Great selection of watches in a wide range of prices--truly something for everyone. Prices are competitive, and Jomashop service is great. My only reservation is the thirty-day return, which would be fine, except when I'm shopping months ahead for Christmas. I had to show my daughter the watch, instead of surprising her. She loved it, and I was very satisfied with the price. I'd have given five stars were the return period longer.

Date of experience: January 10, 2017
California
1 review
0 helpful votes
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My go to!
January 10, 2017

Always going back to this online shop because of its topnotch service and deals! Its the best out there!

Date of experience: January 9, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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