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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I've purchased a few watches from Jomashop and I will continue to do so. They have a great variety of brands and the best prices. These are the same watches you could pay much more for. I've contacted customer care before and the whole transaction experience has been wonderful. I highly recommend Jomashop.
Ordered right around Christmas time as a gift and the watch came promptly and was perfectly packed. Thanks!
Order # - M14Q9355
I never heard of this site before and thought I would give it a shot, did my research and there pricing was the lowest I could find. So I placed the order shipped quick and the watch was just what I wanted nice quality. I will be purchasing another one soon.
M14Q9442
Purchased a Movado watch... very happy with my purchase and the price!
The shipping was fast and the transaction was pleasant.
I ordered a MK watch for my son's birthday. He showed me a photo of the one he wanted and I searched for it online. I had purchased a TAG watch for my husband several years ago from JomaShop so I knew they were a reputible online store. My son was so happy when he got exactly what he wanted for his birthday! As Always, Great selection and service and EXCELLENT price!
The watch I purchased for my husband, from you, was absolutely beautiful, and he is so pleased with it that he shows it off to everyone! Thank you so much for making his Christmas gift such a huge success!
M14Q6631 - Purchased 4 watches from JomaShop in 2015~2016. All watches are great. Will buy from them again. Very pleased.
I ordered a watch one week before Christmas and they said it would be here before Christmas and it was!
LA COMPRA ES FACIL, OPORTUNA Y LO MEJOR TIENE PRODUCTOS DE EXCELENTE CALIDAD, LOS PRECIOS SON LOS MEJORES, NO SE ADQUIEREN EN NINGUN LUGAR MAS ECONOMICOS QUE ESTOS
It is a smooth online purchasing. Product is absolutely great and price is unbeatable. Great! Great product, great price and great service!
Purchased two watches from them in late November 2016. Arrived in early December and one of them was defective upon receipt. I returned it to them in exact accordance with their stated procedures and once they confirmed that they had received it back, our full payment was refunded with no hesitation. They even paid for return postage! Have since bought another 3 from them. Highly recommended.
Good prices on a nice selection. Items have all been received in good order. Haven't had to return anything yet, so can't comment on the returns process.
Great prices and quality items. I would recommend highly. If you are looking for the best prices, make sure you check out Joma Shop first.
M14Q5337 - Casio ProTrek. I wear this every day and have had no issues with it. Lots of useful features. Came on time and cheaper than other options online.
I found the watch I was looking for at a fraction of the price it was sold for everywhere else. So I went back to jomashop and did the same thing with a gift for my wife
I have heard people suggesting not to buy watches online. But the great price offered here could not stop me from buying.
I must say, the product is genuine and brand-new.
Packaging was good and it comes with manufacturer warranty.
Delivery was done on the day as promised without any delay.
I have recommended this site to my friends and recommend everyone else too.
It was very nice experience to buy watches from Jomashop, quick service, right price, time of delivery
Got a watch last Christmas. Great price and received tremendous service! Will be ordering from them again soon.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

