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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Texas
1 review
0 helpful votes
Follow Mario D.
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Best value and great service.
February 16, 2017

I've purchased a few watches from Jomashop and I will continue to do so. They have a great variety of brands and the best prices. These are the same watches you could pay much more for. I've contacted customer care before and the whole transaction experience has been wonderful. I highly recommend Jomashop.

Date of experience: February 16, 2017
New Hampshire
1 review
0 helpful votes
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Great Service!
February 16, 2017

Ordered right around Christmas time as a gift and the watch came promptly and was perfectly packed. Thanks!

Order # - M14Q9355

Date of experience: February 16, 2017
Ohio
1 review
0 helpful votes
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Exactly what I ordered
February 16, 2017

I never heard of this site before and thought I would give it a shot, did my research and there pricing was the lowest I could find. So I placed the order shipped quick and the watch was just what I wanted nice quality. I will be purchasing another one soon.

M14Q9442

Date of experience: February 16, 2017
Florida
2 reviews
0 helpful votes
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Excellent site
February 15, 2017

Purchased a Movado watch... very happy with my purchase and the price!
The shipping was fast and the transaction was pleasant.

Date of experience: February 15, 2017
North Carolina
1 review
0 helpful votes
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Great Experience!
February 15, 2017

I ordered a MK watch for my son's birthday. He showed me a photo of the one he wanted and I searched for it online. I had purchased a TAG watch for my husband several years ago from JomaShop so I knew they were a reputible online store. My son was so happy when he got exactly what he wanted for his birthday! As Always, Great selection and service and EXCELLENT price!

Date of experience: February 15, 2017
Washington
1 review
0 helpful votes
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Everything I hoped for
February 15, 2017

The watch I purchased for my husband, from you, was absolutely beautiful, and he is so pleased with it that he shows it off to everyone! Thank you so much for making his Christmas gift such a huge success!

Date of experience: February 15, 2017
Texas
1 review
0 helpful votes
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Unhappy
February 15, 2017

I order 1 watch Feb 9th and paid for 2 day shipping. I received an email tracking that it will arrive Feb 16th.

Date of experience: February 15, 2017
New Jersey
1 review
0 helpful votes
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Great watches!
February 15, 2017

M14Q6631 - Purchased 4 watches from JomaShop in 2015~2016. All watches are great. Will buy from them again. Very pleased.

Date of experience: February 15, 2017
Florida
1 review
0 helpful votes
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M14Q6603 My watch order
February 15, 2017

I ordered a watch one week before Christmas and they said it would be here before Christmas and it was!

Date of experience: February 15, 2017
Florida
1 review
0 helpful votes
Follow LUIS-EDUARDO P.
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LA COMPRA ES FACIL, OPORTUNA Y LO MEJOR TIENE PRODUCTOS DE EXCELENTE CALIDAD, LOS PRECIOS SON LOS MEJORES, NO SE ADQUIEREN EN NINGUN LUGAR MAS ECONOMICOS QUE ESTOS

Date of experience: February 14, 2017
Texas
1 review
0 helpful votes
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Great Experience
February 14, 2017

It is a smooth online purchasing. Product is absolutely great and price is unbeatable. Great! Great product, great price and great service!

Date of experience: February 14, 2017
Australia
1 review
0 helpful votes
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Excellent Client Service
February 14, 2017

Purchased two watches from them in late November 2016. Arrived in early December and one of them was defective upon receipt. I returned it to them in exact accordance with their stated procedures and once they confirmed that they had received it back, our full payment was refunded with no hesitation. They even paid for return postage! Have since bought another 3 from them. Highly recommended.

Date of experience: February 14, 2017
New York
1 review
0 helpful votes
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Nice selection
February 14, 2017

Good prices on a nice selection. Items have all been received in good order. Haven't had to return anything yet, so can't comment on the returns process.

Date of experience: February 14, 2017
Illinois
1 review
0 helpful votes
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Best Price on the Internet!
February 14, 2017

Great prices and quality items. I would recommend highly. If you are looking for the best prices, make sure you check out Joma Shop first.

Date of experience: February 14, 2017
New Jersey
1 review
0 helpful votes
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Great watch for daily and active wear.
February 14, 2017

M14Q5337 - Casio ProTrek. I wear this every day and have had no issues with it. Lots of useful features. Came on time and cheaper than other options online.

Date of experience: February 14, 2017
Israel
1 review
0 helpful votes
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Gr8!
February 14, 2017

The site is fantastic and very easey to get by. I bought a watch in cyber monday and the package arrived rapidly
Good prices.
Thank you.
Omer

Date of experience: February 13, 2017
Massachusetts
1 review
0 helpful votes
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Best deal around
February 14, 2017

I found the watch I was looking for at a fraction of the price it was sold for everywhere else. So I went back to jomashop and did the same thing with a gift for my wife

Date of experience: February 13, 2017
India
1 review
0 helpful votes
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Genuine site for genuine products
February 13, 2017

I have heard people suggesting not to buy watches online. But the great price offered here could not stop me from buying.
I must say, the product is genuine and brand-new.
Packaging was good and it comes with manufacturer warranty.
Delivery was done on the day as promised without any delay.
I have recommended this site to my friends and recommend everyone else too.

Date of experience: February 13, 2017
California
1 review
0 helpful votes
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Jomashop the best
February 13, 2017

It was very nice experience to buy watches from Jomashop, quick service, right price, time of delivery

Date of experience: February 13, 2017
Nevada
1 review
0 helpful votes
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Great service at a great price!
February 13, 2017

Got a watch last Christmas. Great price and received tremendous service! Will be ordering from them again soon.

Date of experience: February 13, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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