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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Illinois
1 review
0 helpful votes
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Great Service & Collection
March 23, 2017

Great service, great selection and very fast shipping! Overall I'm very happy and will shop again! If

Date of experience: March 23, 2017
Viet Nam
1 review
0 helpful votes
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Awesome Product and Service
March 23, 2017

I already ordered a Tissot watch on order M*******. The watch is very beautiful and must-have. The price is also very reasonable and the buying experience on Jomashop is very good. I will buy more watch on your site.

Date of experience: March 23, 2017
California
1 review
0 helpful votes
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Great service
March 23, 2017

Great products and service at Jomashop. Awesome prices. Third time I buy from them. Highly recommended. M*******

Date of experience: March 23, 2017
Pennsylvania
1 review
0 helpful votes
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Great experience, great quality
March 23, 2017

Watch was delivered in perfect condition in a quick manner, have already returned to buy more and will always come back to jomashop.com for further needs.

Order #: M*******

Date of experience: March 23, 2017
New York
1 review
0 helpful votes
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Great watch at a great price!
March 23, 2017

After searching on line for the best price on an Omega Speedmaster Professional, I found the best price at Jomashop.com. With the money I saved I splurged on "two day air" delivery. As advertised, I got my watch in two days packed beautifully and in mint condition!
I would not hesitate to tell others to shop at Jomashop.com for the best price on the internet.

Date of experience: March 22, 2017
KR
1 review
0 helpful votes
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We had to wait five weeks since the stock was not available on the site after purchase.
After 5 weeks, the product arrived safely.
Hopefully, there will be more consideration for the customer if there is no understanding of inventory and if there is no inventory in stock.
It is a good thing to buy at a good price.

Date of experience: March 22, 2017
California
1 review
0 helpful votes
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Seller shipped ASAP and the watch is exemplary! I have purchased several watches from JomasShop and all transactions have gone through quickly and smoothly. All purchases have been first rate.

Date of experience: March 22, 2017
New Jersey
1 review
0 helpful votes
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Great
March 22, 2017

Great watches, ordered multiple watches from here. All great quality, also easy returns. Very happy with the site

Date of experience: March 22, 2017
Arkansas
1 review
0 helpful votes
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Very Professional
March 22, 2017

I saw a Seiko on slick deals on sale, looked good price was good, shipping was fast and watch arrived even more beautiful, and get lots of compliments.

Date of experience: March 22, 2017
New York
1 review
0 helpful votes
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Perfection
March 22, 2017

Jomashop did a great job with my order and product. I received my order very quickly. And it was exactly what I wanted. I am a loyal customer.

Date of experience: March 22, 2017
Florida
1 review
0 helpful votes
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Excelent web site
March 22, 2017

I really liked the products, the seriousness and the delivery time. I will definitely make a new purchase. The watch came as requested without any problem.

Date of experience: March 22, 2017
Delaware
1 review
0 helpful votes
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Authentic goodsfast shippping
March 22, 2017

Order No: M*******
The scarf is super soft and warm, I love it! I am totally sure the scarf is authentic. I cannot wait to try it on when I receive it, and it looks amazing. I highly recommend it to my friends.

Date of experience: March 22, 2017
Georgia
1 review
0 helpful votes
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Item was delivered in right time and no damage. Very happy with purchase. Would recommend Jomashop to everyone.

Date of experience: March 22, 2017
Colombia
1 review
0 helpful votes
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Very good
March 22, 2017

*******. Very good service, fast shipping and customer service very well. I feel satisfied with shopping at jomashop!

Date of experience: March 22, 2017
Texas
1 review
0 helpful votes
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Loved it
March 22, 2017

Jomashop had a great selection and you cannot beat the prices. Saved a ton on the watch I ordered. Will use jomashop for all my needs in the future.

Date of experience: March 22, 2017
Georgia
1 review
0 helpful votes
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Surprisingly quick
March 22, 2017

A bought a nice watch (order number M*******) and expected a lead time of a week or longer (as booked with ground transport).
Surprisingly I got my watch already two days after my order.
Never expected this so quick.
Great service!

Date of experience: March 22, 2017
Macao
1 review
0 helpful votes
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The order arrived about 1 month late and the battery was not working. Tried a few things. Finally, got it replaced locally and customer service refunded the battery charges. Faith from customer service did a great job keeping tabs and following up on my case.

Date of experience: March 21, 2017
Peru
1 review
0 helpful votes
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Beautiful product!
March 22, 2017

The product is the same as the description. And the most important is that this is original and guaranteed. Besides, the delivery was super fast.

Date of experience: March 21, 2017
District of Columbia
1 review
0 helpful votes
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5
March 21, 2017

Good service. The website is easy to access. I have told my friends about jomashop and they are satisfied and are glad about your services. However i think that Jomashop should have more different kind of good and update more about sale programs of different brands.

Date of experience: March 21, 2017
Texas
1 review
0 helpful votes
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As described condition of items.
March 21, 2017

I have bought a few high ticket watches from Jomashop and I have not been disappointed. I was hesitant at first to buy high priced watches online from them but my orders have been as new as you can expect. My watches are still functioning fine as they should. I have not had any issues yet.

Date of experience: March 21, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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