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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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Great service, great selection and very fast shipping! Overall I'm very happy and will shop again! If
I already ordered a Tissot watch on order M*******. The watch is very beautiful and must-have. The price is also very reasonable and the buying experience on Jomashop is very good. I will buy more watch on your site.
Great products and service at Jomashop. Awesome prices. Third time I buy from them. Highly recommended. M*******
Watch was delivered in perfect condition in a quick manner, have already returned to buy more and will always come back to jomashop.com for further needs.
Order #: M*******
After searching on line for the best price on an Omega Speedmaster Professional, I found the best price at Jomashop.com. With the money I saved I splurged on "two day air" delivery. As advertised, I got my watch in two days packed beautifully and in mint condition!
I would not hesitate to tell others to shop at Jomashop.com for the best price on the internet.
We had to wait five weeks since the stock was not available on the site after purchase.
After 5 weeks, the product arrived safely.
Hopefully, there will be more consideration for the customer if there is no understanding of inventory and if there is no inventory in stock.
It is a good thing to buy at a good price.
Seller shipped ASAP and the watch is exemplary! I have purchased several watches from JomasShop and all transactions have gone through quickly and smoothly. All purchases have been first rate.
I saw a Seiko on slick deals on sale, looked good price was good, shipping was fast and watch arrived even more beautiful, and get lots of compliments.
Jomashop did a great job with my order and product. I received my order very quickly. And it was exactly what I wanted. I am a loyal customer.
I really liked the products, the seriousness and the delivery time. I will definitely make a new purchase. The watch came as requested without any problem.
Order No: M*******
The scarf is super soft and warm, I love it! I am totally sure the scarf is authentic. I cannot wait to try it on when I receive it, and it looks amazing. I highly recommend it to my friends.
Item was delivered in right time and no damage. Very happy with purchase. Would recommend Jomashop to everyone.
Jomashop had a great selection and you cannot beat the prices. Saved a ton on the watch I ordered. Will use jomashop for all my needs in the future.
A bought a nice watch (order number M*******) and expected a lead time of a week or longer (as booked with ground transport).
Surprisingly I got my watch already two days after my order.
Never expected this so quick.
Great service!
The order arrived about 1 month late and the battery was not working. Tried a few things. Finally, got it replaced locally and customer service refunded the battery charges. Faith from customer service did a great job keeping tabs and following up on my case.
The product is the same as the description. And the most important is that this is original and guaranteed. Besides, the delivery was super fast.
Good service. The website is easy to access. I have told my friends about jomashop and they are satisfied and are glad about your services. However i think that Jomashop should have more different kind of good and update more about sale programs of different brands.
I have bought a few high ticket watches from Jomashop and I have not been disappointed. I was hesitant at first to buy high priced watches online from them but my orders have been as new as you can expect. My watches are still functioning fine as they should. I have not had any issues yet.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

