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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Kentucky
1 review
0 helpful votes
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Amazing Watches
March 28, 2017

Over the past year I have ordered 3 different Diesel watches from Jomashop. I absolutely love them, the price and ordering system is great! I will be ordering more.

Date of experience: March 28, 2017
Florida
1 review
0 helpful votes
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Excellence
March 28, 2017

I have purchased several watches from Jomashop, they have arrived on time and the Quality of the watches is outstanding and with their warranty they stand behind their products.

Date of experience: March 28, 2017
India
1 review
0 helpful votes
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I am a frequent shopper at Jomashop and it is an absolute delight to purchase from this website. The website is very easy to navigate and is extremely user friendly! The product specifications are mentioned with minutest of the details. Each and every part of the product is displayed making it easier for visual display. All these features in the website make decision making easier and hence the product can be purchased easily without any hassle saving a lot of time and effort! The first thing that comes to my mind when I think of shopping is "Jomashop.com" due to the amazing experience I keep having. Order Num: M*******

Date of experience: March 28, 2017
Alabama
1 review
0 helpful votes
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Excellent product and service.
March 28, 2017

Great price. Delivered fast. Excellent watch. Would from purchase again when adding to my watch collection.
M*******

Date of experience: March 27, 2017
New York
1 review
0 helpful votes
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The best online transaction ever!
March 27, 2017

They say that three times is a charm. I say that is an incorrect statement, I have ordered from this company four times! The quality, service and the merchandise I received was impeccable! From start to finish it is a smooth transaction. Even if you have to get a hold of customer service it was a breeze and they respond extremely quick. One of the percent satisfied!

Date of experience: March 27, 2017
New York
1 review
0 helpful votes
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Quick delivery on item
March 27, 2017

Satisfied with my purchase at JomaShop. Ordered a luxury scarf and item came on time and as described.

Date of experience: March 27, 2017
New York
1 review
0 helpful votes
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A great place to shop
March 27, 2017

I've ordered two watches from Jomashop. Both were delivered promptly and in excellent condition. A very positive experience.

Date of experience: March 27, 2017
Israel
1 review
0 helpful votes
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Great Experience!
March 27, 2017

Order# M*******.

The huge variety of choices in one place is amazing, the website is user friendly, the prices are very competitive. The shipment was very fast and in a well protected box

Thank you for great customer experience!

Date of experience: March 27, 2017
Arkansas
1 review
0 helpful votes
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Amazing deal!
March 27, 2017

Amazing deals and watch was exactly as it appeared. Beautiful box and incredible savings. I would recommend to anyone looking to buy a luxurious watch for their spouse.

Date of experience: March 27, 2017
Arizona
5 reviews
0 helpful votes
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M14Y7313
March 27, 2017

Amazing experience, professionalism and fast shipping... I thing this is a excellent store to get everything you are looking for.

Date of experience: March 27, 2017
Ohio
1 review
0 helpful votes
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Amazing
March 24, 2017

I have ordered a few times. I have been very happy with product and service. They provide an excellent selection of watches which you will not find any where even at Macy's and prices are remarkable. I can say no one can beat their prices even if you find at discounts else where. If you are looking for amazing selection at deep discounts then this is the place to buy your watches at.

Date of experience: March 24, 2017
Mexico
1 review
0 helpful votes
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FEEDBACK
March 24, 2017

Jomashop is 100% RELIABLE, and excellent customer service on the phone, online. You can't beat their prices!

Date of experience: March 24, 2017
California
1 review
0 helpful votes
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Amazing website that is reliable
March 24, 2017

I ordered a watch for my boyfriend and was able to find the same model for a much discounted price than the original one I purchased at Macy's. The watch arrived within a few days with a 3 year warranty. I saved about $300 so that was extremely pleasing.

Date of experience: March 24, 2017
Texas
1 review
0 helpful votes
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Pen
March 24, 2017

I purchased a mont blanc pen and am satisfied with the product and time it took to receive. The price was great as well

Date of experience: March 24, 2017
Colorado
3 reviews
0 helpful votes
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I recently purchased a Tissot watch from Jonas hope. I couln'the be more pleased. I have shopped several sites in the past and have found Jonas hope to consistently great prices. The communication throughout the packing and delivery process was top notch. I received my watch a day earlier than promised.

Date of experience: March 24, 2017
California
1 review
0 helpful votes
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Seiko Watch
March 24, 2017

I am very pleased with the watch and the delivery time. I will use JomaShop in the future when I need to make a purchase.

Date of experience: March 24, 2017
California
1 review
0 helpful votes
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Great service
March 24, 2017

Very good fast service and wonderful products very friendly staff no problems ordered twice everything was nice

Date of experience: March 24, 2017
New York
1 review
0 helpful votes
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Best online gift shop
March 24, 2017

Excellent watch online store! Never been to any online store but Jomashop really is the best! I been your avid customer for 3 years i think and you never failed
To sell incredible sales, from bags to watches and sunglasses!

Date of experience: March 23, 2017
TW
1 review
0 helpful votes
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Great price! Delivery ASAP!
March 24, 2017

Excellent quality and the price is so good, It's wonderful and I'm so satisfied. Delivery asap!
I will keep shopping in JOMASHOP.

Date of experience: March 23, 2017
Washington
1 review
0 helpful votes
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Bracelet fitting.
March 23, 2017

Price was right bought a Tudor Black Bay for a graduation gift. New style bracelet so it cost me 15$ to get sized. I bought a Breitling from a similar dealer and they adjusted it for free after I told them the wrist size. That was a nice benefit as the last thing you want to do when you get your new watch is wait to get it sized.

Date of experience: March 23, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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