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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Illinois
1 review
0 helpful votes
Follow Aaron E.
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The entire process, from finding the watch I wanted to actually purchasing it and receiving it was as smooth as silk. I got a Skagen in black titanium with a blue face... and I love it! This is the way online purchasing should be done... painlessly! I even got free shipping which is always a plus. I will definitely be back the next time I want a watch... and since I already know which one I want I hope it is soon! BTW, the watch is a Ball Engineer King III in black Titanium Carbide. I hope they have it soon!

Date of experience: March 21, 2017
California
1 review
0 helpful votes
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Good first experience!
March 21, 2017

Had a good first experience, loved the speed of shipping. Site is generally pretty clean -- could do with less emails though; I imagine most people wouldn't buy at a very high frequency?

Date of experience: March 21, 2017
Texas
1 review
0 helpful votes
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Efficient Service
March 21, 2017

I've purchased at least three (3) watches from JomaShop; they have been expedient and efficient with their service. The products I ordered were top-notch and I've been quite pleased with their service and quality of the products, as I've indicated. I am sure to shop at JomaShop in the future, to be sure.

Date of experience: March 21, 2017
California
1 review
0 helpful votes
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My partner and I have bought two watches now from JomaShop. We couldn't be more pleased with our watches and what we paid for them.

Date of experience: March 21, 2017
Florida
1 review
0 helpful votes
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Excellent
March 21, 2017

Ordered and received it as expected. No problems at all!
Pleasure buying on line at Jomasshop.com, for sure I will take them into consideration for future gifts.

Date of experience: March 21, 2017
Brazil
1 review
0 helpful votes
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Great Service with great product
March 20, 2017

Item was packaged in original packaging, product came with certificate working perfectly, shipping was very precise and able to track along the way.

Date of experience: March 20, 2017
Michigan
1 review
0 helpful votes
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The product is good. But I had a notification from the bank of an attempted purchase of Louis Vutton right after buying on the website... just suspicious

Date of experience: March 20, 2017
Viet Nam
1 review
0 helpful votes
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Good service!
March 20, 2017

We are very pleased about jomashop, quick and accurate delivery service. Very nice product. Very attentive customer service.

Date of experience: March 20, 2017
Virginia
1 review
0 helpful votes
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Great pricing and prompt delivery!
March 20, 2017

Easily accessible website UI. Great pricing and prompt delivery for my chosen Hamilton watch order M*******. Definitely recommend Joma Shop to anyone!

Date of experience: March 20, 2017
Michigan
1 review
0 helpful votes
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Great Watch
March 20, 2017

Great Shinola watch love it. Everything went well. Will buy from you again.
Very easy to order and have it delivered.

Date of experience: March 20, 2017
Illinois
1 review
0 helpful votes
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Amazing
March 20, 2017

It was affordable and legit. Items being sold here are 100% original in their original packaging ut at a cheap price. Very fast shipping and i will highly recommend it.

Date of experience: March 20, 2017
Colorado
1 review
0 helpful votes
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Purchase of NIXON men's watch
March 19, 2017

Terrific outfit! Have purchased several NIXON watches from them over the past year, have had nothing but Great experiences! They have good prices (good Value!), fast service, and even handled a return from me with gracefulness.
JOMASHOP is a Class Act in my book!

Date of experience: March 19, 2017
Iraq
1 review
0 helpful votes
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Never been disappointed :)
March 18, 2017

For its price an style it is a super watch and worths more.
Of course it is recommended for being a time keeper timepiece.
I have purchased a lot invicta watches bit till now none of them has a problem wether with its mechanic system or the rest of features.
Therefore I would be happy to order these timepieces again and again for their eligible power, style and classic tune.

Date of experience: March 18, 2017
California
1 review
0 helpful votes
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I will be shopping again for my next watch I love the service and great prices. The selection is endless as they have every brand and model for lower than dealer prices and free shipping puts the cherry on top.

Date of experience: March 17, 2017
Texas
1 review
0 helpful votes
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Good experience
March 17, 2017

I had a good experience with my purchase. The clock stopped working after a few days of buying, so I was a little worried if my watch was broken, but turned out the battery went dead. Wouldn't expect the battery to die so soon for a watch like this, but except that one issue everything is fine and I love it.

Date of experience: March 17, 2017
New York
1 review
0 helpful votes
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Great service
March 17, 2017

Very great company. Purchase came in no time. Packaging was also great. Order M******* will order agian

Date of experience: March 17, 2017
Arizona
3 reviews
0 helpful votes
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No exaggeration that this is THE perfect watch! I have been searching for a Citizen Eco-drive watch (women's) for years but could never find one with a sapphire crystal (which was one of my must-haves), was attractive, & yet at a reasonable price. I finally found it on Jomashop.com. This watch has all the features I was looking for at a great price & free shipping. It arrived super quickly & accompanied by Jomashop guarantee of satisfaction. They even followed up with me to make sure I was happy... I am DELIGHTED! Thank you! I am now a loyal Jomashop customer...

Date of experience: March 17, 2017
Arkansas
1 review
0 helpful votes
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I had been looking for a particular designer for quite some time, and when I found Jomashop I discovered the best price on the genuine product anywhere on the internet. Highly recommend them and will definitely shop here again!

Date of experience: March 17, 2017
Washington
1 review
0 helpful votes
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I purchased a beautiful Ferragamo F-80 rose gold case with blue rubber band. From purchase to arrival doing business with Jomashop.com was a wonderful experience. I saw the watch earlier last year but it had sold out quickly. So i entered my email address to be notified when the watch is back in stock. I was so excited when it came back in stock and purchased it immediately. Watch took about a 5 days to arrive and it look magnificent.

Date of experience: March 17, 2017
Kansas
1 review
0 helpful votes
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Great purchase
March 16, 2017

Bought the Mont Blanc holder. It looked exactly like it did in the pictures and was securely pacakged.

Date of experience: March 16, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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