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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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The entire process, from finding the watch I wanted to actually purchasing it and receiving it was as smooth as silk. I got a Skagen in black titanium with a blue face... and I love it! This is the way online purchasing should be done... painlessly! I even got free shipping which is always a plus. I will definitely be back the next time I want a watch... and since I already know which one I want I hope it is soon! BTW, the watch is a Ball Engineer King III in black Titanium Carbide. I hope they have it soon!
Had a good first experience, loved the speed of shipping. Site is generally pretty clean -- could do with less emails though; I imagine most people wouldn't buy at a very high frequency?
I've purchased at least three (3) watches from JomaShop; they have been expedient and efficient with their service. The products I ordered were top-notch and I've been quite pleased with their service and quality of the products, as I've indicated. I am sure to shop at JomaShop in the future, to be sure.
My partner and I have bought two watches now from JomaShop. We couldn't be more pleased with our watches and what we paid for them.
Ordered and received it as expected. No problems at all!
Pleasure buying on line at Jomasshop.com, for sure I will take them into consideration for future gifts.
Item was packaged in original packaging, product came with certificate working perfectly, shipping was very precise and able to track along the way.
The product is good. But I had a notification from the bank of an attempted purchase of Louis Vutton right after buying on the website... just suspicious
We are very pleased about jomashop, quick and accurate delivery service. Very nice product. Very attentive customer service.
Easily accessible website UI. Great pricing and prompt delivery for my chosen Hamilton watch order M*******. Definitely recommend Joma Shop to anyone!
Great Shinola watch love it. Everything went well. Will buy from you again.
Very easy to order and have it delivered.
It was affordable and legit. Items being sold here are 100% original in their original packaging ut at a cheap price. Very fast shipping and i will highly recommend it.
Terrific outfit! Have purchased several NIXON watches from them over the past year, have had nothing but Great experiences! They have good prices (good Value!), fast service, and even handled a return from me with gracefulness.
JOMASHOP is a Class Act in my book!
For its price an style it is a super watch and worths more.
Of course it is recommended for being a time keeper timepiece.
I have purchased a lot invicta watches bit till now none of them has a problem wether with its mechanic system or the rest of features.
Therefore I would be happy to order these timepieces again and again for their eligible power, style and classic tune.
I will be shopping again for my next watch I love the service and great prices. The selection is endless as they have every brand and model for lower than dealer prices and free shipping puts the cherry on top.
I had a good experience with my purchase. The clock stopped working after a few days of buying, so I was a little worried if my watch was broken, but turned out the battery went dead. Wouldn't expect the battery to die so soon for a watch like this, but except that one issue everything is fine and I love it.
Very great company. Purchase came in no time. Packaging was also great. Order M******* will order agian
No exaggeration that this is THE perfect watch! I have been searching for a Citizen Eco-drive watch (women's) for years but could never find one with a sapphire crystal (which was one of my must-haves), was attractive, & yet at a reasonable price. I finally found it on Jomashop.com. This watch has all the features I was looking for at a great price & free shipping. It arrived super quickly & accompanied by Jomashop guarantee of satisfaction. They even followed up with me to make sure I was happy... I am DELIGHTED! Thank you! I am now a loyal Jomashop customer...
I had been looking for a particular designer for quite some time, and when I found Jomashop I discovered the best price on the genuine product anywhere on the internet. Highly recommend them and will definitely shop here again!
I purchased a beautiful Ferragamo F-80 rose gold case with blue rubber band. From purchase to arrival doing business with Jomashop.com was a wonderful experience. I saw the watch earlier last year but it had sold out quickly. So i entered my email address to be notified when the watch is back in stock. I was so excited when it came back in stock and purchased it immediately. Watch took about a 5 days to arrive and it look magnificent.
Bought the Mont Blanc holder. It looked exactly like it did in the pictures and was securely pacakged.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

