On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have had great buying experience at Jomashop. The prices are competitive and the customer service has been top notch. I am a customer for life. M4085XW2
After many miles and hours I couldn't find my favorite perfume of 40 years. I found Jomashop online and they were my saving grace! Not only did they carry my signature scent but was also cheaper than I had been paying at stores! I love Jomashop!
I've been doing business with Jomashop for a little over a year now. I've always gotten genuine eyewear from them. Shipping is also pretty quick. The last sunglasses I received were in excellent condition. Brand new.
Always good to order from Joma! Never had any issues. They typically have everything I'm looking for and shipping has always been top notch. They have great deals and sales too!
My experience with Jomashop was awesome. I have ordered from 5 years and the products always have arrived in a good condition.
Exceptional price and shipping times.
It is confirmed to be an exceptional site in terms of prices and items supplied
M4085K80
Bought from jomashop already 5 times. Good prices, authentic and fast shipping.
Bought Gevril, Hamilton and Tudor.
The only extra Wish they'd had better promotions on more hight end collectables.
I bought a Citizen men's watch that JOMASHOP had cheaper than anyone else online, the item arrived quickly and exactly as advertised. I have no complaints and will look at JOMASHOP first for all future watch purchases.
I have enjoyed finding out about JomaShop. Soon as I find a fragrance that I want, I come right here to see if they have it available and how much. I love always seeing the sales to make it more easier to want to order from here and I have never had an issue with my shipping! "Knock on wood" lol. Keep up the amazing work Joma!
Great experience so far with Jomashop, its alway easy to find what i am looking for, really easy to navigate website, great prices, delivery times as expected. I will definitely will recommend it to friends and family
Order number: M4080S3K Especially the filtering function by product category, brand, and price range was really fast and convenient. When I do online shopping and put in many filters, I often see webpages lagging or freezing. However, shopping on jomashop was very smooth and fast, that I was so satisfied. I am a shopper who have some items in my mind in advance before online shopping. Jomashop is one of the most optimized shoppingmall in my opinion. From the purchase experience in this April, it was very easy to access and track the shipment of the purchased product as well as I had no issue or conflict from searching to making a payment. Would love to keep shopping at Jomashop more often ;)
Fast shipping, real fragrances. They smell so good i get so many compliments i will be shopping again soon
I had a great experience with Jomashop. They're legit and their prices are hard to beat. My products were in stock so i didn't have to deal with any delay in shipping. Products were delivered within a week or so. Totally recommend it!
M407ZVMQ I love shopping with Jomashop! The prices are always right, and the packages are always secure and packaged well
I've had a positive experience with Jomashop overall. Their selection of luxury watches, sunglasses, handbags, and accessories is impressive, and they often offer prices significantly lower than retail. I purchased a watch from them recently, and the item arrived brand new, in excellent condition, and exactly as described on their website.
I like the website and offen buy here, because the goods are originale. I am very happy to have a good expirience here
I ordered some pair of shoes, and they were just amazing, a pair of new balance 550 of such an amazing color M4084C70
Muy satisfecha con los perfumes q compre huelen muy rico la fragancia dura todo el día i prontamente volveré a comprar mas
I have over 20 fragrances all from Jomashop and I've been having a great experience with them so far. They are wonderful with customers.
Jomashop definitely has been my go-to for fragrance purchasing as of late, and each time I have not been disappointed. Their prices beat the traditional retail stores as well as some other competitor sites. Packaging is always secure and well prepped.
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members