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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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New Mexico
1 review
0 helpful votes
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Bargain!
May 23, 2017

Excellent watch at the best price on the internet. I shopped the internet thoroughly and JomaShop was as much as $65 less expensive than any other store. Free shipping and no tax. That's a bargain!

Date of experience: May 23, 2017
Georgia
1 review
0 helpful votes
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Great buying experience
May 23, 2017

Everything went great. Product, shipping, and shopping through the website was as expected. No need for customer service when buying goes so smoothly.

Date of experience: May 23, 2017
TT
1 review
0 helpful votes
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Good experience
May 23, 2017

I was able to get the watch I wanted at a lower cost than any other retailer selling the same product. It was a pleasant experience using jomashop's website and the shipping was timely and there was no issues. I will definitely purchase from jomashop again. M15B6082

Date of experience: May 23, 2017
New York
1 review
0 helpful votes
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On time and what I asked for
May 23, 2017

I ordered a nice Casio for outdoor stuff and it came on time in expected packaging with no issues. Great experience and would certainly consider buy from Joan shop again

Date of experience: May 23, 2017
Texas
1 review
0 helpful votes
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Top Notch Customer Service
May 23, 2017

Always responsive and quality products! Used them several times and they have the best selection of quality writing products.

Date of experience: May 23, 2017
Puerto Rico
1 review
0 helpful votes
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Excelent!
May 23, 2017

Excellent price and timely delivery! Brands of quality and variety. Totally pleased with the purchase.

Date of experience: May 23, 2017
California
1 review
0 helpful votes
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Received product in timely manner, appeared new as described, but about a week later the watch starts stopping randomly. Have to pull/push the crown to reset. Happened a couple times. Tried to contact Joma to initiate a return, they ignored several attempts to contact them.

Probably won't be buying anything from these guys again.

Date of experience: May 23, 2017
California
1 review
0 helpful votes
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Love
May 23, 2017

Nice product and shipping speed will buy again and will recommend other to the website good quality in product no problems wit item

Date of experience: May 23, 2017
Thailand
1 review
0 helpful votes
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Misleading about shipping
May 23, 2017

I ordered M15B7689 watch and it says ships within 2-3 days and it was shipped almost after 16-17 days. While enquiring through email, no response at all. I was traveling out of US and was expecting to received it within two weeks and still was not shipped so I had to travelled without taking the watch which was supposed to be gift. I had to ask my friend to ship it.

Date of experience: May 23, 2017
North Carolina
1 review
0 helpful votes
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Very good
May 23, 2017

I recommend this site to everyone. I made orders several times, I never had problems. Fast shipping.

Date of experience: May 23, 2017
Colorado
2 reviews
0 helpful votes
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I placed order M15B5836 on Jomadhop for a pair of Ray-Ban sunglasses I was eyeing at sunglass hut for about half the price! Love them and will purchase from. Site again!

Date of experience: May 23, 2017
Arkansas
1 review
0 helpful votes
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I purchased a watch and in three days I had it delivered in Arkansas. Very good service. It was packaged well to avoid damage.

Date of experience: May 22, 2017
Georgia
1 review
0 helpful votes
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Excellent company
May 22, 2017

I LOVE my watches. I ordered a watch for my husband a few months ago and loved the service and the watch. So I ordered 2 for myself. The shipping is fast and the products are beautiful.
I will continue to buy from JomaShop. :)

Date of experience: May 22, 2017
Mississippi
1 review
0 helpful votes
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Excellent product and service
May 22, 2017

Recently ordered a gold necklace with Swarovski crystals for my significant other. Delivery was prompt as promised and my significant other loved the necklace.

Date of experience: May 22, 2017
South Carolina
1 review
0 helpful votes
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First Time
May 22, 2017

Used JomaShop from a referral for the first time and found a great deal. Place my order and the watch was delivered quickly. Found the entire process to be efficient while getting a great deal.

Date of experience: May 22, 2017
KR
1 review
0 helpful votes
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The watch is in good condition and look fine.
If I have a chance to buy another watch, I make a purchase in JomaShop which is the best place to go for a good buy as I know.

Date of experience: May 22, 2017
Guatemala
1 review
0 helpful votes
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Always best Expericence
May 22, 2017

All the my orders always come better than the expected. Good illustrations and descriptions of product.

Date of experience: May 22, 2017
Singapore
1 review
0 helpful votes
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Good shoping experience
May 22, 2017

Navigation on the website is easy and it offers a wide range of models to choose from. Pricing is very competitive and it amounts to about 10% lower than what other shops are offering. The fuss free shipping is a plus too, delivery was easy and packaging was done neatly!

Date of experience: May 22, 2017
Washington
1 review
0 helpful votes
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Love the service! M15B6777
May 22, 2017

Fast easy dependable service! M15B6777 Thank you for existing and having many options available for purchase

Date of experience: May 22, 2017
Tennessee
1 review
0 helpful votes
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Great Shopping Experience
May 22, 2017

Placed my order (M15B3888) on a Friday, received the order by Wednesday. Great customer service, great value, and great follow up! After ordering from Jomashop, I also got way further into their inventory and they run a great site full of really unique, and nice, high-end items.

Date of experience: May 22, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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