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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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It was my first time shopping with Jomashop and I was a bit nervous buying a watch without seeing it first. The pictures online did not exaggerate the watch, but showed it exactly as it. I will used this site again for sure.
Watch is awesome. Good service. Will buy from jomashop again. Online chat feature was good. Going to buy an omega from jomashop next.
Good service, and very fast delivery.
The order was treated with the utmost seriousness.
I order again to Jomashop.
The timepice I bough was a brand new in exelent packing with original box, I love it see firts wore. Servis was execional, prices are unbeatingble and fast shipping... just a great option for buying a timepice. Order Number M15H2115
I had an item that was defective and you would not return it. I will never recommend your company and i have been posting bad reviews online
I got a nice watch from Jomashop. They messed up the overnight shipping but customer service took care of it.
M15M4256
I buy two watches and am very satisfied with the quality and the service. JomaShop is great. In the future, I'm going to buy more and more.
I've purchased several items at JS and found the selection wides and prices low. My only gripe is a little slow on delivery. I'm used to amazon prime and waiting 2-3 days before item is shipped seems slow to me.
Fantastic deal on the watch, arrived in beautiful packaging on time. Tracking for every step of the journey to my doorstep. Will be using this shop again for my next watch purchase.
I have purchased about five watches from Jomashop. Best prices, fast service, large selection, I wouldn't shop anywhere else for a watch.
Great quality merchandise at a reasonable price with fast delivery. No reason not to shop at Jomashop!
I found the watch I wanted at an excellent price without any hassle. I'm defensively using this site again in the near future.
Great place to shop! I had concerns about whether items were authentic, but after Googling around I found that JomaShop has a great reputation. Indeed, the item I received was an authentic pair of brand new Ray Bans.
I paid for a 2 day shipping and received my item in 5 days.
The reason why I expedite it because I was going overseas and I was planning to get the watch with me and it was a gift.
Well I did not get my item on time and I was very disappointed how the customer service handle that.
The sales representative was very knowledgeable yet applied no pressure. I had a moment of being unsure and she was very content with holding my order and me calling back. My Vacheron arrived as promised in perfect condition. Was looking on line for watches yesterday and happened to see mine for $5000 more.
Jomashop has an awesome selection of watches the prices are unmatchable anybody and everytime I look at one I order one my experiences the best. I am so glad I found this site and anytime I need a watch I will use jomashop. I refer them to all my friends
Their website is really easy to use, easy to sort and filter and literally has everything for every budget and every occasion. Their prices are also unbeatable and overall the experience was amazing. Definitely will use again
M15M3233
Ordered my watch at a significant discount and it arrived in several days. It was worth the wait. I had always wanted a Swiss certified chronometer, and Jomashop was able to help me out and save a lot of money.
Jomashop makes it easy and affordable to grab more than one watch & pay in installments so you don't have to blow your wad all at once.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

