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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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California
1 review
0 helpful votes
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I bought my favorite movado watch from Jomashop! It was the best experience i ever had shopping for a watch. I will always remember my experience when buying from them. Truly amazing till this day. I wear my watch everywhere. M15Y2753

Date of experience: July 19, 2017
Ohio
1 review
0 helpful votes
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Best watch prices anywhere
July 19, 2017

Every experience I've had with jomashop has been flawless. Great service and fast shipping. I would and will do business with again.

Date of experience: July 19, 2017
Saudi Arabia
1 review
0 helpful votes
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Prices
July 19, 2017

Lower Prince from all other websites... all original items

I really like this website
Thank you

Date of experience: July 19, 2017
Viet Nam
1 review
0 helpful votes
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Good watch seller
July 19, 2017

Good company, good Service and fast delivery. I always buy watchs at jomashop.com. Authentic watch and good quality.

Date of experience: July 19, 2017
Illinois
1 review
0 helpful votes
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Above and Beyond Service
July 19, 2017

I ordered a watch that turned out to be on backorder. But I was impressed on how they handled it. They sent me a sincere apology and offered a discount for my next purchase. Nice touch.

Date of experience: July 19, 2017
Colorado
1 review
0 helpful votes
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My favorite website for watches
July 19, 2017

I buy watches here and there. I always check their website first for the best prices and the selection is awesome.

Date of experience: July 19, 2017
MD
1 review
0 helpful votes
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Great as usual
July 19, 2017

I was so suprised about my aquisition. The Invicta watch looks preety amazing.
If You like quality and at the same time U also care about the price, Don't hesitate!

Date of experience: July 19, 2017
New York
1 review
0 helpful votes
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FAST!
July 19, 2017

Item was shipped so fast! I have never gotten anything I have ordered within 36 hours from when I placed the order. Will order from them again and again!

Date of experience: July 19, 2017
Illinois
1 review
0 helpful votes
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AWESOME EXPERIENCE-M15Y3818
July 19, 2017

M15Y3818 was my order number.The watch was amazing. I got it as gift for my Dad. He simply loved it.

Date of experience: July 19, 2017
Massachusetts
1 review
0 helpful votes
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The Best
July 19, 2017

I have been buying from Jomashop for a couple of years. Always ultra fast delivery and on the rare occasion I have a problem, customer service has always been right there to take care of it

Date of experience: July 19, 2017
KR
1 review
0 helpful votes
Follow Yongjae K.
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For my order #M15W9154, I believe I've got excellent goods with lowest price even I ask a favor ti change the color but the request was significantly late.

Date of experience: July 18, 2017
Ohio
1 review
0 helpful votes
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Excelent
July 18, 2017

Servicio excelente aunque no recibí un producto los demás han sido de muy buena calidad sigan así dando lo mejor de lo mejor para sus clientes con buenos precios y descuentos al momento

Date of experience: July 18, 2017
Georgia
1 review
0 helpful votes
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A beautiful watch
July 18, 2017

I had a form of serendipity upon arrival. The red face is nice and easy to look at. It appears to be of good quality and a rugged watch.

Date of experience: July 18, 2017
Illinois
3 reviews
0 helpful votes
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Fantabulous
July 18, 2017

I ordered the Seiko Sea Urchin and forgot to add the discount code on checkout. I emailed them and they promptly replied that they'll add the discount or give me credit for the amount and it was done. I received my watch promptly and the customer service is great. This is the 2nd watch I've bought from Joma and it won't be the last. The selection and price is just unbeatable. Keep it up guys. M15Y1593

Date of experience: July 18, 2017
Maryland
1 review
0 helpful votes
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Watch
July 18, 2017

I love shopping at Jomashop. Their prices and customer services is excellent. I about to buy another watch from them and I looking forward to continue shopping with them

Date of experience: July 18, 2017
Italy
1 review
0 helpful votes
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Positive experience
July 18, 2017

Good prices, fast on line process, quick delivery, also in Europe.
Jomashop should only reduce the shipping cost to Europe to be more competitive.

Date of experience: July 18, 2017
Greece
1 review
0 helpful votes
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Absolute Proffesionals
July 18, 2017

I ordered ( M15W3208) a watch from Greece, I was given information in every step and for an overseas buy my watch arrived really fast! I would definately buy again and recommend them to friend! (The only problem is that if my order surpasses a certain price I could be taxed a lot but that's not jomashop's fault in any way)

Date of experience: July 18, 2017
Colorado
1 review
0 helpful votes
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Great!
July 17, 2017

It is cheaper even though it is orignal burberry scaf.
It is the same as the merchandise in burberry store.
I like it so mush. Recommend it.

Date of experience: July 17, 2017
Pakistan
1 review
0 helpful votes
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Good purchase. Smooth delivery process and tracking details. Good value for money too. Would definitely recommend to others.

Order no. M15W9306

Date of experience: July 17, 2017
KR
1 review
0 helpful votes
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Good
July 17, 2017

Very good color and design.
And I do not slip my sunglasses even if I sweat.
I am very satisfied with these sunglasses.

Date of experience: July 17, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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