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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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New York
1 review
0 helpful votes
Follow Ashley W.
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Great Website for Handbags
July 17, 2017

I found a Tory Burch bag that was roughly $50 cheaper. I love the bag and it arrived quickly. I will definitely be buying more stuff in the future.

Date of experience: July 17, 2017
Mexico
1 review
0 helpful votes
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Excellent webpage! I love buying by jomashop. It has a great variety of products and very nice brands as well. I will highly reccommend it to my friends and family. Shipping is very fast. Very trust worthy webpage.

Date of experience: July 17, 2017
Puerto Rico
1 review
0 helpful votes
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VERY IMPRESSED
July 17, 2017

I have bought two watches from Jomashop. Service has been top notch every time. They have shipped my orders the same or the next day. Watches are original, with original boxes and paperwork.

Will definitely continue doing business with Jomashop.

Date of experience: July 17, 2017
Indiana
1 review
0 helpful votes
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Very good
July 17, 2017

I've bought two watches. Great prices. The site is a little slow, but easy to navigate. The shipping speed is excellent.

Date of experience: July 17, 2017
Virginia
1 review
0 helpful votes
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Excellent experience
July 17, 2017

The items arrived in good condition and on time. My experience with the web page was excellent, I recommend this supplier.

Date of experience: July 17, 2017
Florida
2 reviews
0 helpful votes
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Great Product at a Great PRICE
July 17, 2017

Jomashop website is really easy to navigate. I was able to find the product I was looking for and compare to other selections. In the end I bought my product and a week later bought another. I highly recommend Jomashop.

Date of experience: July 17, 2017
Pennsylvania
1 review
0 helpful votes
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JomaShop is Awesome
July 17, 2017

When I shopped with JomaShop it was awesome. They have a wide variety of selection and they were all at really decent prices. I am extremely pleased with my purchase of the sun glasses I got and my brother is happy with the ones he got too. The shipping actually came a day early which is always nice too.

Date of experience: July 17, 2017
Georgia
1 review
0 helpful votes
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I purchased 2 watches as wedding presents for my friends but I have been waiting for almost 2 months. I contacted with your customer service and I got the answer that I should continue to wait for back-ordering from Jomashop. No extra confirmation.

Date of experience: July 15, 2017
Washington
1 review
0 helpful votes
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Awesome experience
July 14, 2017

I loved the seiko watch that I brought 2 months back. It's lovely and makes me feel superb when ever I wear it.

Date of experience: July 14, 2017
New Jersey
1 review
1 helpful vote
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AWESOME
July 14, 2017

I love my Jomas watch! The products and customer service iffered, is excellent. There is large and varied of things to choose from and every item available is high quality. I RECOMMEND Jomas to everyone! You will be happy and want to show your friends.

Date of experience: July 14, 2017
Oregon
1 review
0 helpful votes
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Nice watch
July 14, 2017

I love my watch. It is what I wanted for my wedding. My wife even likes it. After getting the battery replaced (twice), it worked wonderfully.

*******

Date of experience: July 14, 2017
Ohio
1 review
0 helpful votes
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Authentic watch great price
July 14, 2017

We found an Invicta watch for my son's high school graduation present that was discounted far beyond what I could find anywhere else. I received the watch the next day and he was able to get it sized right before graduation. We are all pleased.

Date of experience: July 14, 2017
New York
1 review
0 helpful votes
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FIne
July 14, 2017

I was sent the watch I ordered. It's a great watch, a Seiko diver. No problems. It came quickly and was in perfect condition. Jomashop had the best price available, and I did shop around. Order# M15W4297

Date of experience: July 14, 2017
Ohio
1 review
0 helpful votes
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Great site
July 14, 2017

My orders have always come on time and your customer service agents have been very knowledgeable.

Recently, I noticed that you had a call for used watches. I trust your firm and would feel very confident buying used from you.

My only criticism -- searches for "used" watches yielded "open box" items. When I searched "open box", there was a different number of watches to view. Which suggests that both search terms are incomplete.

Consolidate that into one platform.

Date of experience: July 14, 2017
Texas
1 review
0 helpful votes
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Good Service..
July 14, 2017

I ordered a Fossil watch and it was delivered swiftly. The item was in perfect condition maybe better than even Amazon. Order No.: M15W3834

Date of experience: July 14, 2017
Texas
1 review
0 helpful votes
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Disappointed
July 14, 2017

After receiving the watch I bought for my wife at first look I was very pleased, mission accoumplised my wife liked the watch and I was released but, now I have my doubts since my wife started wearing the watch, the purple band has been peeling off showing the true quality of the watch
I wish to return it and get a full refund of the purchasing price

Date of experience: July 14, 2017
Ohio
1 review
0 helpful votes
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You carry great watches at super prices. The site is very easy to navigate. Buying is very easy and delivery is prompt. Your email campaigns are not intrusive and are well thought of.

Love to just visit Jomashop every now and then.

Date of experience: July 14, 2017
California
1 review
0 helpful votes
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Purchased a citizen eco drive watch and a pair of ray ban sunglasses. Both items were shipped in a timely manner and are new 100% authentic. Will buy more watches in the future.

Date of experience: July 13, 2017
New York
1 review
0 helpful votes
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Don't love product, OT even like
July 13, 2017

Seems built. I rly

It just deflated after first use

Doesn't re inflated when I put in cool dark floor

I bought it to use in. At back seat for my dog

Waste of money

Date of experience: July 13, 2017
Ecuador
1 review
0 helpful votes
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ON TIME
July 13, 2017

THIS WAS MY FIRST TIME TO BOUGHT IN JOMASHOP, THE PRICE WAS BETTER THAN OTHER WEB SITES, AND THE PRODUCT IS PERFECT--... THE SHIPPING WAS ON TIME. EVERYTHING ITS OK

Date of experience: July 13, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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