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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Texas
3 reviews
0 helpful votes
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Duped
July 22, 2017

I thought I ordered a stone tile piece for backsplash in a kitchen not a ceramic tile that looks like Stone.

Date of experience: July 22, 2017
Saudi Arabia
1 review
0 helpful votes
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I have made many purchases, and sometimes I receive the watches in a box of different brand than the watch I purchased.

Date of experience: July 22, 2017
New Jersey
1 review
0 helpful votes
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Joma shop is the best!
July 21, 2017

Love this place great deals awsome prices great customer care speedy delivery couldnt ask for a better deal and experience

Date of experience: July 21, 2017
Serbia
1 review
0 helpful votes
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Quick, accurate, reliable
July 21, 2017

M15Y7541
The shipment was delivered in 9 days from US to Serbia. This is extremely fast. Usually that takes 2 weeks.

Date of experience: July 21, 2017
Texas
1 review
0 helpful votes
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Couldn't have been happier
July 21, 2017

I purchased a Citizen Nighthawk AT. Not only was it almost half the price of "retail", but shipping was more than reasonable. And the post sale follow up is just not the kind of service your going to get from most retailers.
I will be buying another watch, and JomaShop will be where I purchase from.

Date of experience: July 21, 2017
Colorado
1 review
0 helpful votes
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Diver 65 purchase
July 21, 2017

Great offer on a great watch. Quick service. All around great experience. Watch delivered quickly. Wear it everyday
Had been keeping track of this watch and when it went on sale Jomas sent me a late night email. I purchased it immediately
This is my second purchase from Jomas will continue to do business with them.

Date of experience: July 21, 2017
Illinois
1 review
0 helpful votes
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Tissot Watch
July 21, 2017

I bought a Tissot for a friend as a thank you for officiating my wedding. Selection was great and it was delivered very quickly. Would definitely recommend. M15Y8214

Date of experience: July 21, 2017
Wisconsin
2 reviews
0 helpful votes
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Prompt delivery, good selection, although they don't carry all the brands. Will probably buy again. Reviewing for a chance to win a hundred bucks. M15Y6812

Date of experience: July 21, 2017
Texas
1 review
0 helpful votes
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Great Selection Best Price
July 20, 2017

I like the extensive list of watches offered by JomaShop.
The website is easy to use with the right information to help
Make your decision to buy. Pricing is very competitive.

Date of experience: July 20, 2017
New York
1 review
0 helpful votes
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Great Selection
July 20, 2017

I love a good time-piece. Joma not only has a great selection but prices are good. No matter the income there is something for available for everyone.

Date of experience: July 20, 2017
New Mexico
1 review
0 helpful votes
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Good service!
July 20, 2017

I have purchased several watches from Jomashop over the last couple of months. I have also had to return some if they were not what I was expecting. My watches have been shipped to me promptly and their return policy works very well also. My only request would be that they include the length of the watch band in the detail section of each watch since that would have saved me a couple of returns if I knew the bands were spoken short.

Date of experience: July 20, 2017
Texas
1 review
0 helpful votes
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Awesome service and products
July 20, 2017

Product came in perfect condition. On time with no issues. Couldn't ask for a better company to purchase from.

Date of experience: July 20, 2017
Georgia
2 reviews
0 helpful votes
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Great place to buy a watch!
July 20, 2017

Terrific selection and very good prices matched up with fast delivery makes this site a winner! I shop here often and am never disappointed.

Date of experience: July 20, 2017
Viet Nam
1 review
0 helpful votes
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I would like to thank your products with a variety of styles as: luxury, gentlemen, fancy and sport. I am always to be your loyalty customer but you never give me good discount or good promotion. I hope you give me award. Thanks a lot

Date of experience: July 20, 2017
Arkansas
1 review
0 helpful votes
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Great price and great product
July 20, 2017

The product I wanted was half the price, and arrived in a timely manner. Definitely a place I will shop again

Date of experience: July 20, 2017
Alabama
1 review
0 helpful votes
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Great Price
July 20, 2017

I purchased Ray Ban sunglasses at less than half the cost of the exact same product in retail stores. Delivery was fast and I am extremely pleased with the sunglasses.

Date of experience: July 20, 2017
Florida
1 review
0 helpful votes
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Just a few months ago I purchased a G-Shock, GST-S100G. I had been looking for the perfect edc watch. After months of looking i finally found it. Jomashop had it. Not only did they have it, but they had it at the he best price. So I orded the watch and had an exspected delivery of 5 days later. But to my surprise the watch was delivered to me in just 3 days. So not only did I get the watch I have been looking for, but I got it at the best price and sooner than exspected. I do recommend them to friends and family all the time. Thank you Jomashop

Date of experience: July 20, 2017
Pakistan
1 review
0 helpful votes
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I am really impressed with the collection that is offered. Purchase process is very convenient especially for a busy person like me. I mostly get my order packages within a short time. This is important as, I can wear them or gift them on occasion. Customer sale service responds to your queries well in time and they resolve it.

Date of experience: July 19, 2017
South Carolina
1 review
0 helpful votes
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Top notch
July 19, 2017

Great transaction and watch is exactly as described highly recommend and watches are the real deal!

Date of experience: July 19, 2017
Florida
1 review
0 helpful votes
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Amazing high quality products!
July 19, 2017

It was my first shipping and experience with Jomashop and I will definitely shop again in the future! I was looking for a great gift for my nephews graduation and I quickly found many options. I was running behind on time but thankfully they shipped out my order M15Y3323 really fast! The website is very organized and there is plenty great items to choose from. My nephew really loves his new Mont Blanc wallet! Thank you

Date of experience: July 19, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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