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DeleteMe is a hands-free subscription service that removes personal information from the leading people search and data broker websites online. We make easy-to-use online privacy tools for consumers to control the personal information that companies, third parties, and other people see about them online. DeleteMe specializes in removal from Whitepages, plus other leading data brokers like Spokeo.com, BeenVerified.com and Intelius.com. DeleteMe knows how remove personal information from Google search results by removing your PII like name, age, address, phone number and email address from leading data broker websites.


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Somerville, MA, United States
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DeleteMe Reviews Summary

The company has established a strong reputation for effectively removing personal information from data sites, garnering high customer satisfaction for its reliable and efficient services. Many users appreciate the peace of mind that comes from reduced spam and the thoroughness of the data removal process. However, some customers express concerns about the effectiveness of certain plans, particularly regarding the removal of information from major search engines. Overall, the sentiment leans positively, highlighting the company's commitment to privacy protection, though there are areas for improvement in service transparency and effectiveness.

This summary is generated by AI, based on text from customer reviews

service
30
value
63
shipping
7
returns
10
quality
58
This company responds to reviews on average within 3 days

Instant Feedback

390 reviews

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California
1 review
1 helpful vote
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Great job
January 9, 2020

Quick and easy glad to know my personal info is coming off the web

Date of experience: January 9, 2020
Tennessee
1 review
17 helpful votes
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What are you doing?
December 26, 2019

I asked for this service because I found horrible things about myself on the internet and it was affecting my ability to get a job. You have sent opt outs and that is all? No follow up. I could have done that myself.

DeleteMe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2019
California
1 review
1 helpful vote
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Super easy
December 21, 2019

Customer support was amazingly helpful they responded all my question and called back, replay emails so fast!

Date of experience: December 21, 2019
Germany
1 review
17 helpful votes
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Still kind of in the waiting mode for all my and my wifes information to be gone from the internet. Just did a search 12_19-19 and get all kinds of details on us.

DeleteMe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 19, 2019
California
1 review
0 helpful votes
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I love this service. The privacy advocates are security savvy and very helpful is getting my data protected.

Date of experience: December 6, 2019
New Jersey
1 review
3 helpful votes
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Paying too much for almost good
November 19, 2019

The second page of my name search still has exposed private information which is unacceptable and the whole reason I paid for this service.

DeleteMe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 16, 2019
California
1 review
5 helpful votes
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Still waiting to be deleted
December 8, 2019

I Received an email saying my info Should have Been deleted and it has not been. Yet I hope that my experience improves I would Really like my privacy back

DeleteMe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2019
Will S. DeleteMe Rep
over a year old

Hi Christopher - thanks for the review. We tried reaching out to you directly but we never received a response.

We're sorry if you've had a poor experience with DeleteMe. We sent that email because we had already submitted opt-outs on your behalf for those websites.

Unfortunately, data brokers are sneaky - they are constantly finding and re-posting your personal info online, even after it's been removed by us. This is exactly why DeleteMe is a year long subscription service, so that we can continue monitoring for your info on a regular basis.

We always go above and beyond to assist our customers in any way that we can. If you ever find yourself on a website that we didn't find, of you find yourself on websites that we already removed you from, we'll still help you figure out a way to get removed from that website.

Please email us at [email protected], we're more than happy to assist you with information removal in any way possible.:)

Thanks!

The DeleteMe Team

Texas
1 review
0 helpful votes
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DeleteMe Delivers
November 7, 2019

Although the process took a little over a year to get all my information removed it was worth every penny. The first (annual) subscription resulted in most of my information being removed, it wasn't until the renewal subscription when they got the job done.

Date of experience: November 7, 2019
New York
1 review
14 helpful votes
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If you enter my phone no *******209 my name address age come up all over the place and my families names also if you enter my email address you will get my information

DeleteMe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2019
Will S. DeleteMe Rep
over a year old

Hi Patrick, thanks for the feedback. We tried reaching out to you directly but we never received a response.

We'd like to do everything we can to ensure that you have a 5-star experience with DeleteMe.

We always go above and beyond to assist our customers in any way that we can. If you ever find yourself on a website that we didn't find, or that we're unable to remove from, we'll still help you figure out a way to get removed from that website. Unfortunately, there are many things online that DeleteMe simply cannot remove on your behalf, like social media profiles/ comments, or arrest records.

It's worth noting, however, that once we take down your information on a data broker site, Google and other search engines will naturally filter it out of search results. Even after a listing has been removed, Google will sometimes display these search results even though the content no longer exists. These are called "cached search results."

If you’d like to try and speed up the process you can try using Google’s URL Removal Tool at https://www.google.com/webmasters/tools/removals. Note that you’ll need a Google account to complete this process. Just hit the “New removal request” button, paste the link to the site that needs updating, and under “Reason,” select “The page has changed and Google’s cached version is out of date” from the drop-down menu. Then follow the directions on the page and “enter a word that has been entirely removed from the live page but is still present in the cached version.”

Finally, submit your request. Google will approve or deny it within about 48 hours. Alternatively, if you would like to send those outdated links to us via the support email at [email protected], we would be happy to do that on your behalf.

Best regards,
The DeleteMe Team

Florida
1 review
0 helpful votes
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Excellent Service
November 7, 2019

Thank you so much for the service you provide at such a reasonable price!

Date of experience: November 6, 2019
Colorado
1 review
0 helpful votes
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Good not great
December 7, 2019

Some sites have removed my info and the two mentioned to check on, Intelius and USsearch, still have everything showing. As soon as those have nothing, I may increase my rating

DeleteMe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2019
Will S. DeleteMe Rep
over a year old

Hi Jay - thanks for the review. We tried reaching out to you directly but we never received a response.

We're sorry if you've had a poor experience with DeleteMe. Unfortunately, data brokers are sneaky - they are constantly finding and re-posting your personal info online, even after it's been removed by us. This is exactly why DeleteMe is a year long subscription service, so that we can continue monitoring for your info on a regular basis.

We always go above and beyond to assist our customers in any way that we can. If you ever find yourself on a website that we didn't find, or that we're unable to remove from, we'll still help you figure out a way to get removed from that website.

If you email us at [email protected], we're more than happy to assist you with information removal in any way possible.

Thanks!

The DeleteMe Team

California
1 review
0 helpful votes
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Super nice
November 6, 2019

Easy sign up easy to follow reports timely updates sent

Date of experience: November 6, 2019
Texas
1 review
0 helpful votes
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Great service
November 6, 2019

Easy and the results are to my satisfaction. I will continue the service and monitor. It is so sad this worthwhile and needed application EVEN HAS TO BE OFFERED. 1984 (BIG BROTHER and MORE are watching) is has arrived

Date of experience: November 6, 2019
New York
2 reviews
0 helpful votes
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Service Review
November 6, 2019

I'm pleased overall with Team Delete me. I've had to request a few sites that still appeared after the first 4-6 weeks after enrollment be removed. While I could have made the requests on my own, I like the fact that your services saved me time and aggravation.

Date of experience: November 6, 2019
Ohio
1 review
0 helpful votes
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Integrity
November 6, 2019

Great job Team Delete Me. You're doing exactly what you said you would do, when you said you would do it.

Date of experience: November 6, 2019
Connecticut
1 review
2 helpful votes
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What a relief!
November 6, 2019

My parents have been dead for decades and it was downright creepy to find their names appearing on some of these people-search sites. No longer are they anywhere on an internet search. DeleteMe is a godsend. I would highly recommend their services to anyone.

Date of experience: November 6, 2019
NL
1 review
2 helpful votes
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It works!
October 29, 2019

I bought annual subscription it's nearly 10 box for monthly. I'm in third month and everything seems perfect at this moment.

Date of experience: October 27, 2019
California
1 review
4 helpful votes
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I am so happy I decided to join DeleteMe! It is such a relief to have my personal information removed from the internet and it happened within days! Allison (who works at DeleteMe) has been so incredibly helpful! She even helped me remove my information from sources they do not work with at no additional charge! Fast quick response time and I feel like I got my privacy back! Thank you DeleteMe and thank you Allison for being so incredibly helpful. I feel a big weight lifted off my shoulders! Do not even think twice about using this service, they are top notch and get the job done quickly! Thank you!

Date of experience: October 19, 2019
New Jersey
1 review
3 helpful votes
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Dave's Assistance on Issue with Radaris
September 28, 2019

I wrote to customer service because I was having an issue with Radaris that I could not resolve on my own. I received an initial reply from Dave, and the issue was a little more complex than we originally thought. So it took multiple emails back and forth before between us before it could be resolved. Dave was always extremely responsive, courteous, helpful, polite and professional. He's also very patient as well :)! In the end, Dave was able to get the issue resolved with Radaris in a timely manner. Outstanding service, very pleased here! Thank you so much once again!

Date of experience: September 28, 2019
California
1 review
0 helpful votes
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Excellent job
September 25, 2019

Was great work to remove my information from public viewing. I am happy I enrolled with you company great value.

Date of experience: September 25, 2019