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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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North Carolina
1 review
0 helpful votes
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Slow shipping
July 8, 2023

Paid for 3 day shipping and it took 10 days to get to the post office. It then sat there another 10 days which wasn't Joanceees fault

Date of experience: June 8, 2023
Texas
1 review
0 helpful votes
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Hope it's real
July 8, 2023

I do like my ring but a little skeptical, I was on temu after I made the purchase and saw the same picture that is shown on Joancee website with the exact ring I purchased from Joancee. How do I know if I paid for what was advertised. And it's quite tall. I wasn't expecting that.

Date of experience: June 7, 2023
Florida
1 review
0 helpful votes
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Unhappy
July 8, 2023

I paid for 4 to 6 day delivery $18 extra, and I received the ring 2 weeks after Mothers Day. I requested a refund of ahipping charges twice. I've not received any word back from customer service. I'm very dissatisfied.

Date of experience: June 7, 2023
California
2 reviews
0 helpful votes
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Ordered before and was very pleased with the purchase. The ring was very nice and the size runs true.

Date of experience: June 7, 2023
Colorado
1 review
0 helpful votes
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Lovely ring for a special event
June 7, 2023

Great customer service in receiving my product. I recommend this for your special event. Great quality product.

Date of experience: June 7, 2023
Canada
1 review
0 helpful votes
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Frustrating
June 7, 2023

Didn't receive my items, never received updates, paid a whole lot more for express shipping, sucks that my money was taken from me, I was really hoping I was going to receive these rings and surprise my girlfriend but I was let down

Date of experience: June 7, 2023
New York
1 review
0 helpful votes
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Great transaction. Happy with product. I would use again

Date of experience: June 7, 2023
Missouri
1 review
0 helpful votes
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Beautiful Ring
June 7, 2023

I ordered a ring around Christmas time and it was a tad too big, so I ordered another one in a smaller size. This ring is beautiful and I always get compliments when I wear it!

Date of experience: June 7, 2023
Pennsylvania
1 review
0 helpful votes
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Anniversary Ring
June 7, 2023

Great service with style of ring I was looking for.

Date of experience: June 7, 2023
Minnesota
1 review
0 helpful votes
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Product is terrific but waited a month for delivery.

Date of experience: June 6, 2023
Texas
1 review
0 helpful votes
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Perfect and beautiful
June 7, 2023

Arrived more beautiful and shiny than expected. Was very ring like. Fits perfectly and will be worn on my waifus finger for a long time hopefully. Thank you!

Date of experience: June 6, 2023
South Dakota
1 review
0 helpful votes
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Problem with ring.
July 7, 2023

I only had my ring for 1 week and one of the stones fell out. I am upset. They should have better quality for the money you pay and the wait period.

Date of experience: June 6, 2023
Kentucky
1 review
0 helpful votes
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Love this ring! It's amazing!
June 6, 2023

Great looking rings. Loved it so much. Very timely delivery as well

Date of experience: June 6, 2023
Ohio
1 review
0 helpful votes
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Ring
July 6, 2023

It was awful asked for my money back took longer to get to me than they said it would just awful service

Date of experience: June 6, 2023
Illinois
1 review
0 helpful votes
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Ring is absolutely beautiful. I couldn't be happier. Customer service is great. Very very happy with my purchase. I highly recommend. For the money and quality definitely worth it

Date of experience: June 6, 2023
Texas
1 review
0 helpful votes
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Good
July 6, 2023

Wish it came a little faster the shipping took a week

Date of experience: June 5, 2023
North Carolina
1 review
0 helpful votes
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Love it
June 6, 2023

Got my ring today and I love it. It is so perfect I will be buying more things from this company.

Date of experience: June 5, 2023
New York
2 reviews
0 helpful votes
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My ring
July 5, 2023

The ring finally received was beautiful. I love it. The customer service and delivery not so much. It took a very long time to receive my order I asked for updates and they answered but not to resolve the issue I would never order from you again nor will I recommend your store

Date of experience: June 5, 2023
Nevada
1 review
0 helpful votes
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Beautiful ring
June 5, 2023

The ring was beautiful, but the shipping wasn't trackable no matter how many times I attempted it.

Date of experience: June 5, 2023
Ohio
1 review
0 helpful votes
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Wedding bands
June 4, 2023

Great experience. Fast and easy, great selection. Both rings came in on time and customer service was helpful when I contacted them after I placed my order.

Date of experience: June 4, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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