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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Australia
1 review
0 helpful votes
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Was a bit nervous ordering Ring set as couldn't believe the Quality for the price...but on receiving it was totally blown away as the packaging...Class.n workmanship was a 15/10 sooo much bling it looks like million dollars,will definitely be shopping there again that's for sure..

Date of experience: June 13, 2023
Texas
1 review
0 helpful votes
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Too big
July 13, 2023

Ring is huge and I have long fingers. If you have costume party to go to, it would be great. Real life...no

Date of experience: June 12, 2023
Pennsylvania
1 review
0 helpful votes
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Stunning
June 12, 2023

My ring is absolutely beautiful and customized to the exact way I asked. Customer service was super fast getting back to me about all my questions. Will definitely be purchasing from them again.

Date of experience: June 12, 2023
Georgia
1 review
0 helpful votes
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Not happy
July 12, 2023

She loves the ring set but it false advertises when you're ordering on the sight about the delievery time. It says 7-14 days, but after you place your order it says it takes a month or more and it took well over a month. I wouldn't have ever ordered had I known it was going to take that long. It missed our wedding date and everything. I won't be ordering anything else.

Date of experience: June 12, 2023
New York
1 review
0 helpful votes
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Picture doesn't do it iustice
June 12, 2023

Ring is absolutely stunning and just as described. Pictures don't do it justice. I absolutely love it!

Date of experience: June 12, 2023
Oklahoma
1 review
0 helpful votes
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Excellent
June 12, 2023

I am extremely happy with the ring I purchased from y'all. It's absolutely beautiful. I have already recommended y'all to someone else and I will be buying more items from you.

Date of experience: June 11, 2023
South Dakota
1 review
0 helpful votes
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Happy
June 12, 2023

Very pleased with the look and quality of my ring!

Date of experience: June 11, 2023
Texas
1 review
0 helpful votes
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Ring
June 12, 2023

Love it perfect gifts for girlfriend…………………………………..

Date of experience: June 11, 2023
Washington
2 reviews
0 helpful votes
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Sensational!
June 11, 2023

Beautiful gift for my gf. Quality product as amazing as advertised. Very satisfied.!

Date of experience: June 11, 2023
California
1 review
0 helpful votes
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Delayed shipping
July 11, 2023

The product itself is fine and pretty close to how it's presented on the website. The horrible misrepresentation is in regards to the shipping. Details are not clear or restated at checkout. I paid the EXTRA $25 for expedited shipping (1-3 days) when I placed my order on May 11, and didn't get my purchase until the first days of June, about 20+ days later. That is my only complaint.

Date of experience: June 10, 2023
Minnesota
1 review
0 helpful votes
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Time
July 10, 2023

Jewelry and communication is great but would like to have better understanding for timing as I did expedited service got charged and still came a month or so later

Date of experience: June 10, 2023
California
1 review
0 helpful votes
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Good
June 10, 2023

Love it and perfect for my finger. Might order sets for my sister's.

Date of experience: June 9, 2023
Washington
1 review
0 helpful votes
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Took FOREVER
July 10, 2023

It was not made clear just exactly how long it would take to receive my purchase. And to think that nearly a month was "expedited". Then when contacting the company asking for guidance, basically being told "it's coming it will be there soon" was not exactly helpful. Yes, I like the ring very much, but the processing time and shipping is awful.

Date of experience: June 9, 2023
California
1 review
0 helpful votes
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Engraving
June 9, 2023
Updated review

The first time I placed this order the wheel just kept spinning and I wasn't sure my payment went through.so I did it again hoping I don't get charged 2x
I did not get charged twice.however when I received my ring...there was no engraving
And its too late to fix as my granddaughter graduates tonight and I must give it to her tonight
I am heartbroken

Date of experience: June 9, 2023

The first time I placed this order the wberl just kept...
June 9, 2023
Previous review

The first time I placed this order the wberl just kept spinning and I wasn't sure my payment went through.so I dod it again hoping g I don't get charged 2x

Date of experience: May 10, 2023
Iowa
1 review
0 helpful votes
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Happy customer
June 9, 2023

Quick and easy no hassle and easy tracking update on website with tracking number at ever point

Date of experience: June 9, 2023
New York
1 review
0 helpful votes
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Engagement ring
July 9, 2023

Never received it.and the carrier u sent my item 2 doesn't have no record of my order. Plz resolved this matter asap thnk you

Date of experience: June 9, 2023
North Carolina
1 review
0 helpful votes
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Would have like faster delivery but its what you get when shipped from overseas.

Date of experience: June 9, 2023

Too many steps to complete checkout
June 9, 2023
Previous review

Too many steps to complete checkout. Time limits on discount.

Date of experience: May 9, 2023
South Carolina
1 review
0 helpful votes
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Beautiful ring
July 9, 2023

The ring is beautiful it does cut my finger some if pushed down under the ring but not often enough to be an issue. Shipping took a while but it came with no damages or issues to packaging

Date of experience: June 8, 2023
Oklahoma
1 review
0 helpful votes
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My fiancée explained and sent a picture of what her dream ring would look like. This ring not only was close to what she sent me but provided an extra element of beauty with gems on the intertwined band. Even though she knew I was trying to make her dream happen cried from first sight of this masterpiece. Thank you for making that happen. The communication was among the best I have encountered from any customer service team I had used before.

Date of experience: June 8, 2023
Tennessee
1 review
0 helpful votes
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Very disappointed
July 8, 2023

My wedding bands were delayed by 20days so I had to do else where to buy rings I have to send these rings back and pay to send them back when it was the companies fault that I have to send them back

Date of experience: June 8, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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