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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Georgia
1 review
0 helpful votes
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Amazing
April 10, 2025

My ring came, I ordered size 11. It is true to size. It has a very pretty sparkle to it. I've gotten so many compliments. I'm truly happy with my purchase.

Date of experience: March 30, 2025
Colorado
1 review
0 helpful votes
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Eh
April 9, 2025

Took forever to get here. Took forever to get a response for if I could return it for a size bigger!

Date of experience: March 30, 2025
Indiana
1 review
0 helpful votes
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Couples Rings Set
April 9, 2025

I wanted to get my boyfriend something nice he deserved it you know and I thought it would be cool if we had matching rings so I got him the guy version of what I got and like it came as a set and we love it so much thank you for your Support

Date of experience: March 30, 2025
Idaho
1 review
0 helpful votes
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Absolutely love my ring!
April 9, 2025

Overall amazing and I got what I paid for. I would recommend to my friends.

Date of experience: March 30, 2025
Canada
1 review
0 helpful votes
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I ordered and it took for ever to receive, I opened it and the ring was gaudy looking. So I right away took pictures and asked to return.
First I get an email asking why, so I told them. Then the next day(day 2) I get an email saying we will give you a 30% off coupon to reorder something else. I said no I want to return for a refund. So day 3 they send me a 30% off coupon, I respond with no I want to return. Day 4 they ask for pictures, that would be the ones I sent on DAY 1.
So I send them again and day 5 I receive the response, ok you can return but you have to pay the return shipping to China and pay extra for tracking.
So I paid the $45 for shipping with tracking and sent them a copy of the receipt. I've tracked the parcel and it's in China but I have yet to receive a refund.
This company is not a good company to do business with! You should not have to pay return shipping but they know their product is cheap and gaudy so they figure you will keep the product because you don't want to pay shipping.

Date of experience: March 30, 2025
California
1 review
0 helpful votes
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Easy & Quick
April 9, 2025

Easy to us set up, quick service, and stunning product and quality

Date of experience: March 29, 2025
Hawaii
1 review
0 helpful votes
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The ring is beautiful more than I expected it would be. Will definitely be buying again.

Date of experience: March 29, 2025
Georgia
1 review
0 helpful votes
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Great Customer Service from Ivy.
April 8, 2025
Updated review

The order from December never arrived for me to find out there was a discrepancy in the address. It too some phone calls to find out it had been sent back by USPS even though my phone number was on the label. I had to wait I guess until you received the package back of which I understand, for another to be assembled & resent. There were many emails between myself & Ivy however I nowhave my ring & it is BEAUTIFUL!

Date of experience: March 29, 2025

It was simple however I was shown a discount of 15%...
January 13, 2025
Previous review

It was simple however I was shown a discount of 15% that didn't happen on my check out. No code to use.

Date of experience: January 3, 2025
Kansas
1 review
0 helpful votes
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Love it!)
April 8, 2025

It was simple & I love my rings! I would buy from them again I love the quality

Date of experience: March 29, 2025
Louisiana
1 review
1 helpful vote
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Two bands
April 8, 2025
Updated review

I ordered two diamond s925 bands in a size 14, recieved two bands that was smaller than earring hoops for a baby. I wasted my money. They don't even fit a pinky finger.

Date of experience: March 29, 2025

It's a beautiful piece of jewelry
February 11, 2025
Previous review

I ordered from Joancee because I wanted a piece of jewelry that looked expensive but was comfortable in my budget range, and I found that priceless look at an affordable price. I love it.

Date of experience: February 1, 2025
Michigan
1 review
0 helpful votes
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Love love love!
April 7, 2025

I absolutely love this ring. Only thing that I would do different is if I wish that it was soldered together so that it would stay. But that's something that I can get done myself.

Date of experience: March 28, 2025
Canada
1 review
0 helpful votes
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Still haven't received my items.
April 7, 2025

Still waiting no package has shown up yet it's been a long time. R

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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Speechless
April 7, 2025

I was sincerely surprised by the ring detail and I am so happy with everything

Date of experience: March 28, 2025
Ohio
1 review
0 helpful votes
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Good
April 7, 2025

Love the ring it's perfect and fits great it was a fast shipping also

Date of experience: March 28, 2025
District of Columbia
1 review
0 helpful votes
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Poor quality
April 7, 2025

I got my ring in the mail and it was beautiful! Less than one week later, there was a stone missing. Now I have to get something new but probably won't go through this company again.

Date of experience: March 3, 2025
Washington
1 review
0 helpful votes
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All though it did take a long time i trusted the process because all i was worried about was my package being lost but they did deliver it to the wrong apt all though i emailed them about my address and they answered a complete different question that i never asked and never answered the question that i had asked but i was still able to get my package thank God.

Date of experience: March 27, 2025
Illinois
1 review
0 helpful votes
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Loose gem
April 6, 2025

The ring is beautiful it fit right for hubby & I & the engrave is perfect... The only problem is that my gem was loose & eventually fell out within 3 days of having... We got it back in with glue but it defiantly has lost some shine...

Date of experience: March 27, 2025
Georgia
1 review
0 helpful votes
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Beautiful jewelry!
April 6, 2025

I was satisfied with the service and product! I would recommend.

Date of experience: April 1, 2025
Louisiana
1 review
0 helpful votes
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From Paris with Love
April 6, 2025

This was great I received the ring set in a timely fashion and she loved them.

Date of experience: March 27, 2025
Ohio
1 review
0 helpful votes
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We love it
April 6, 2025

We love our wedding ring it fit us very good thank you for being so nice to us we really enjoyed y'all thank y so so much!

Date of experience: March 26, 2025

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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