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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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Florida
1 review
0 helpful votes
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I really loved my rings
April 5, 2025

Just keep up the great work! I will be ordering from you all again real soon and I have already told some friends about Joancee at work when they say girl ur ring is so pretty!

Date of experience: March 26, 2025
Canada
1 review
0 helpful votes
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Review
April 5, 2025

My product arrived in time so it's fine but the tracking was not very accurate.

Date of experience: March 25, 2025
Nebraska
1 review
0 helpful votes
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First site I looked up for my wedding ring and the right size! Found it in minutes of looking at the site and I love my ring

Date of experience: March 25, 2025
Nebraska
1 review
0 helpful votes
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Engagement,& wedding set
April 4, 2025

Everything was great! However delivery took forever! The wedding set is beautiful.

Date of experience: March 25, 2025
North Carolina
1 review
0 helpful votes
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Satisfying
April 4, 2025

Arrived in a reasonable time and my fiancée was pleased with the in person product

Date of experience: March 25, 2025
South Carolina
1 review
0 helpful votes
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Approach to Problem
April 4, 2025

I never received a confirmation for my order. As time went on I became concerned and felt like it was a scam. I reached out to the information from my order which was different from the actual Joancee website and didn't receive a response until a couple of days. When I did received a response, it was very short and didn't provide a formal introduction or anything. I also reached out about my login a d password.
That information was also incorrect. When I reached out to Joancee I was told that my shipping number didn't reflect what theirs should state with. I actually placed a hold on my payment until the order shipped. It took weeks. I love the site but not sure if I will order from them again.

Date of experience: March 24, 2025
North Carolina
1 review
0 helpful votes
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Dissatisfied
April 3, 2025

Dissatisfied and disappointed. Have not being able to reach customer service about my order. To exchange or refund. Still would like some assistance with my issue.

Date of experience: February 25, 2025
Michigan
1 review
0 helpful votes
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Beautiful
April 3, 2025

The ring is absolutely gorgeous. The ring had a small ding in the main stone. Also, it took 3 weeks to receive.

Date of experience: March 23, 2025
Georgia
1 review
0 helpful votes
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Love My ring.
April 3, 2025

Me & my husband purchased rings. His was unfortunately too small. He ordered a size 6 in men's I ordered a size 5.5 in women's. My ring fit Perfectly but I tried his on & it was small on me also so maybe it was sized wrong. Overall, it did take awhile for it to shop and it took awhile for me to receive it. It was worth it. Can't wait to place another order to get my husband a ring that's perfect for him.

Date of experience: March 23, 2025
Missouri
1 review
0 helpful votes
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Simulated Diamond Wedding Set
April 3, 2025

Fast shipping, excellent product! Wear my ring constantly and hasn't tarnished, still as shiny as I took it out of the box

Date of experience: March 23, 2025
Alabama
1 review
0 helpful votes
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Review
April 2, 2025

The shipping and order was a little bit longer and my confirmation order was invalid. The jewelry itself it completely beautiful.

Date of experience: March 23, 2025
Australia
1 review
0 helpful votes
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Ring
April 2, 2025

Ordered and received it within 3 weeks. It's a preset ring. Thank you

Date of experience: March 23, 2025
Texas
1 review
0 helpful votes
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Great quality
April 2, 2025

I had a little problem with the shipping, however they made it right and resent my order immediately after I contacted customer service. I am highly satisfied with the product and the company

Date of experience: March 22, 2025
Virginia
1 review
0 helpful votes
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Amazing
April 2, 2025

Absolutely best experience this is my second time ordering and I am In complete aww over my purchase!

Date of experience: March 22, 2025
Tennessee
1 review
1 helpful vote
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I purchased this because of the design. I got a great deal! I went by there size guide and being that I have years of sales in jewelry. I ordered. Paid for engraving and it looks nice as long as you have a light on it. So of course I am excited, when I get it. Waited weeks and weeks. So I get it. Try it on and just heart broke! So I write the company. This is Sterling silver, fake stones, and the return policy is ridiculous! Stay away from them! I am out the money. No ring. Customer service is horrible! I do not recommend them at all! I gave 2 stars because the ring is pretty and the nice box! Do your self a favor and order from Amazon or a company that won't rip you off!

Date of experience: March 19, 2025
Iowa
1 review
0 helpful votes
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Amazing ring
March 31, 2025

Ring was exactly what i picked out, took about 3 weeks to get here and the boxing what beautiful

Date of experience: March 21, 2025
Pennsylvania
1 review
0 helpful votes
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Rings
March 31, 2025

I've ordered a few rings and they never let me down sometimes shipping takes a while but it's definitely worth the wait!

Date of experience: March 21, 2025
Australia
1 review
0 helpful votes
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Awesome
March 31, 2025

Absolutely thrilled with my purchase definitely would buy again

Date of experience: March 21, 2025
Texas
1 review
0 helpful votes
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Good quality
March 31, 2025

The ring is beautiful but the shipping took longer than expected.

Date of experience: March 20, 2025
Kentucky
1 review
0 helpful votes
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Excellent Customer Service
March 30, 2025

I requested some customization for a ring, they accommodated and went well above my expectations!

Date of experience: March 20, 2025

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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