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Joancee

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Georgia
2 reviews
0 helpful votes
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Fast and extended sizes
September 26, 2023

It's nice to have extended sizes and be able to find something that is pretty that fits. Shipping was pretty quick as well.

Date of experience: September 26, 2023
Connecticut
1 review
0 helpful votes
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Great quality jewelry, gorgeous piece
October 26, 2023
Updated review

Only issue I had was the product took too long to receive.

Date of experience: September 26, 2023

Quick process, with a lot of quality items
August 27, 2023
Previous review

Quick process, with a lot of quality items.

Date of experience: August 26, 2023
Washington
1 review
0 helpful votes
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One word...Stunning...
September 26, 2023

Ordering from Joancee was easy. There were so many choices to match my personal preference and the prices were good compared to other jewelry stores. I am happy to say I am extremely happy with the ring I purchased. It sparkles and shines and is absolutely stunning.

Date of experience: September 26, 2023
Pennsylvania
1 review
0 helpful votes
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Very pretty!
September 26, 2023

The rings I ordered are very pretty. Not so big that they look fake either. They have a brilliant shine to them also. My only complaint was the initial confirmation and communication was lacking.

Date of experience: September 26, 2023
Australia
1 review
0 helpful votes
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Looks can be deceiving and in this case certainly were
October 26, 2023
Updated review

Easy to use but product is a let down so disappointed not happy

Date of experience: September 26, 2023

Easy to use
August 27, 2023
Previous review

Easy to use

Date of experience: August 26, 2023
Tennessee
1 review
0 helpful votes
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Never received my item
October 26, 2023

I never received my item or a refund I waited over 20 days to receive nothing

Date of experience: September 25, 2023
Illinois
1 review
0 helpful votes
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Slow very slow to get your stuff
October 26, 2023

Very Very slow process to get your items.Now to find out the thruth if it doesnt turn black or tarnish!

Date of experience: September 25, 2023
Ohio
1 review
0 helpful votes
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Won't order from them again, it's difficult to get in touch with people and most can't answer the question it took quite a few emails to get an answer and they still didn't refund the extra money I spent for expedited shipping

Date of experience: September 25, 2023
Virginia
1 review
0 helpful votes
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Ring
September 25, 2023

It was beautiful and thank you. I have bought several different ones before and they were all gorgeous. Workmanship is great. Dealing with this company is awesome.

Date of experience: September 25, 2023
Arizona
1 review
0 helpful votes
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Took longer to get than I thought but it was worth the weight

Date of experience: September 25, 2023
Pennsylvania
1 review
0 helpful votes
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Lovely
September 25, 2023

The packaging was so nice. My rings were stunning and even more beautiful than online.

Date of experience: September 24, 2023
Arkansas
1 review
0 helpful votes
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Customer service is horrible
September 24, 2023

I ordered a ring for my wife, and Joancee quickly took my money, but took a long time to ship the product. In the meantime, I requested that they give me a ship date, and all they could say was that "we are in the process of fulfilling your order" but could not give me a date. Whenever I contacted customer service, it took 24 - 48 hours to get back to me. They didn't give me an email or other notification saying that it had shipped. I had written it off thinking that this company was just a bunch of scammers, but then the ring just showed up at my door.

Date of experience: September 24, 2023
Florida
1 review
0 helpful votes
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Love
September 24, 2023

Great service and excellent quality on the product

Date of experience: September 24, 2023
North Carolina
2 reviews
0 helpful votes
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Title
October 24, 2023
Updated review

Payment method was not working right and it took forever to get it

Date of experience: September 24, 2023

Payment method was not working right
August 25, 2023
Previous review

Payment method was not working right

Date of experience: August 24, 2023
New Jersey
1 review
0 helpful votes
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Return ring
October 24, 2023

I purchased a ring from you and paid extra for 3 day shipping and for it to be engraved. The ring was not engraved and it was a week late. Another had to be purchased. I am trying to return the ring and was told to ship it to China. This will cost more to ship than the ring itself. I asked for a shipping address in the United States, (I am sure this ring was not shipped from China) let's see if you come through this time. So far not so good.

Date of experience: September 24, 2023
Utah
1 review
0 helpful votes
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Stunning
September 24, 2023

I am truly impressed with the beautiful detail. I was worried with the inexpensive ring, that I would find it lacking, but was delighted beyond what I could've hoped for.

Date of experience: September 24, 2023
Australia
1 review
0 helpful votes
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Ring
September 23, 2023

It's a beautiful piece of jewellery. A little smaller than expected but still beautiful.

Date of experience: September 23, 2023
Tennessee
2 reviews
0 helpful votes
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It was okay
September 23, 2023
Updated review

Never received a confirmation email about purchase, which made it hard to track the order. Took a few weeks to get here. Size is perfect and the ring is cute, even if slightly cheap looking.

Date of experience: September 23, 2023

Great thanks
August 24, 2023
Previous review

Great thanks

Date of experience: August 24, 2023
Florida
1 review
0 helpful votes
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Amazing quality Terrible shipping
September 23, 2023
Updated review

Easy to go around the site and make a purchase as well as add engraving to jewelry the only downside is how long it takes to receive the product.

Date of experience: September 22, 2023

Easy way to go around the site and make a purchase
August 24, 2023
Previous review

Easy way to go around the site and make a purchase

Date of experience: August 23, 2023
Illinois
1 review
1 helpful vote
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Shipping
October 23, 2023

I paid 25 extra dollars for 3-5 day shipping and it took 3 weeks. Their express shipping is as fake as the rings

Date of experience: September 22, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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