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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Ohio
1 review
0 helpful votes
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Huge ring
February 4, 2025

I ordered this beautiful ring and I need to return it. Looks kinda goofy because the size of the ring is enormous. Sadly, I will be returning it.

Date of experience: January 14, 2025
Australia
1 review
0 helpful votes
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Minus one issue.
February 4, 2025

It was so difficult to read the captcha to reset my password. It took me ages to get in and still unable to log in so I can view my order. However, the shipment arrived within a month and we're still happy to have received. We are still going to place orders in future as it is a reliable seller.

Date of experience: February 24, 2025
North Carolina
1 review
0 helpful votes
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Ummm fine
February 4, 2025

Fast find for a great present for Valentines Day. Took a long time to get here. My ring fits kinda small or snug. Would like compensation for the timing a received my order but I like the rings

Date of experience: February 24, 2025
Utah
1 review
0 helpful votes
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Beautiful but very long wate
February 4, 2025

The jewelry is beautiful however I feel the wait time when I paid extra for rush was way to long it should be information that is very upfront to lower disappointment in the experience

Date of experience: January 25, 2025
Puerto Rico
1 review
0 helpful votes
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My rings
February 4, 2025

Is my first time the engagement rings are more beautiful than they seemed I'm very satisfied

Date of experience: March 1, 2025
Louisiana
1 review
0 helpful votes
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I was scared thinking they lost my ring through the mail due to the weather but I received it today I'm so excited

Date of experience: January 24, 2025
Michigan
1 review
0 helpful votes
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Poor shipping
February 3, 2025

Shipping is taking to long and I did expedited shipping and I order on Dec 18th and still haven't got my ring

Date of experience: January 24, 2025
Virginia
1 review
0 helpful votes
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Never again
February 3, 2025

It has been a month and I still have not gotten the ring I ordered

Date of experience: January 24, 2025
California
1 review
1 helpful vote
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My new wedding ring
February 3, 2025

Joancee is amazing and I love that they offer the rings in sizes small enough for my tiny fingers. I'm in love with my new wedding ring and will always choose joancee I've never been disappointed in my purchase or the Quality of the jewelry 💕

Date of experience: January 23, 2025
Florida
1 review
0 helpful votes
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I paid for expedited 3-5 shipping - $26. Otherwise the shipping was free. I paid for the shipping so I could get it by Christmas. It arrived January 16th. I had been communicating with the seller to at least refund the shipping charge but they refused. They said that money had been paid to the shipper. I said that was between Joancee and the shipper. I paid Joancee $26 for a promised delivery of max 5 days. By the second week of January the gift was superfluous so I asked to cancel the order and refund my money and they offered me $10 of a $75 order. Insulting. I would NEVER recommend ordering from this company.

Date of experience: January 23, 2025
Georgia
1 review
0 helpful votes
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I haven't received my order yet.
February 3, 2025

I haven't received the rings yet and it's been over a month since I placed my order. I also paid extra for shipping. I'm sorely disappointed.

Date of experience: January 23, 2025
Nevada
1 review
0 helpful votes
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It was so easy to order.
I'm in love with my ring. Thank you so much, for always answering my emails. You guys are so awesome..

Date of experience: February 24, 2025
Illinois
1 review
0 helpful votes
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She love it
February 2, 2025

I brought this ring for my as an upgrade ring. Since my wife has received her ring she won't take it off. I highly recommend this ring. Plus note the ring is longer than what the picture shows. 5 out of 5

Date of experience: January 23, 2025
Colorado
1 review
0 helpful votes
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Amazing
February 2, 2025

The ring is just stunning! Great quality so far. She's in love and happy with it!

Date of experience: January 22, 2025
Texas
1 review
0 helpful votes
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Lovely
February 2, 2025

Wonderful easy experience, beautiful item
Very fast service

Date of experience: February 22, 2025
Oregon
1 review
0 helpful votes
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Never received product
February 2, 2025

I have yet to receive anything from this company. But yet they continue to take make 4 after pay payments.

Date of experience: February 26, 2025
Colorado
1 review
0 helpful votes
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Beautiful
February 1, 2025

Just as beautiful as shown. The center stone is a bit big which makes it look not so real, but I'm happy with it.

Date of experience: January 22, 2025
Michigan
1 review
0 helpful votes
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Expedited shipping took weeks and not the 3 to 5 business days. They refunded some shipping...and sincerely apologized. It was out of their control.

Date of experience: January 22, 2025
Texas
1 review
0 helpful votes
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Nothing
February 1, 2025

I received my order it took for every has to reach out to customer service

Date of experience: January 22, 2025
Pennsylvania
1 review
0 helpful votes
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Beautiful
February 1, 2025
Updated review

It took awhile to get it. But it very beautiful. I love it!

Thank you

Date of experience: January 22, 2025

Have not recieved purchase
January 31, 2025
Previous review

I ordered the ring for Christmas, I paid for the rush delivery, and it has been a month and I have not received the ring. I am hoping I recieve it by Valentine's Day to give to my wife.
So if you order anything for a special day, do not bother paying for the rush delivery because you won't get it on time.
Order months in advance to have it for your special day.

Date of experience: January 21, 2025

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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