Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Joancee

Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Joancee?
grey stargrey stargrey stargrey stargrey star

Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
This company does not typically respond to reviews

Instant Feedback

6,377 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Randy W.
Unfollow Randy W.
Share Review
Report Review

Pleasant Christmas shopping
January 4, 2022

Quick process and the product delivered was a big hit. See details regarding custom fabrication and timeline depending on what you order.

Date of experience: January 4, 2022
Massachusetts
1 review
0 helpful votes
Follow patricia G.
Unfollow patricia G.
Share Review
Report Review

Not
February 3, 2022
Updated review

Takes to long to get product. Ordered on Dec 13 received it on Jan 3

Date of experience: January 4, 2022

Love the products
December 14, 2021
Previous review

Love the products

Date of experience: December 13, 2021
Wisconsin
1 review
0 helpful votes
Follow SJ T.
Unfollow SJ T.
Share Review
Report Review

Beautiful ring
January 4, 2022

The ring arrived in a timely manner and is as beautiful as my wife hoped it would be. The main stone and side stones are true to size according to the description. The sterling silver is highly polished. The lab created white sapphires are very reflective and look high quality.

Date of experience: January 4, 2022
New Mexico
1 review
0 helpful votes
Follow Jessica Y.
Unfollow Jessica Y.
Share Review
Report Review

Love it!
January 4, 2022

I absolutely love the rings! The sparkle is beautiful, they fit great!

Date of experience: January 3, 2022
California
1 review
0 helpful votes
Follow Douglas T.
Unfollow Douglas T.
Share Review
Report Review

Excellent service
January 4, 2022

Customer service was very responsive and my gift arrived earlier than suggested

Date of experience: January 3, 2022
Delaware
1 review
0 helpful votes
Follow Brenda B.
Unfollow Brenda B.
Share Review
Report Review

Total sparkler
January 4, 2022

I had a wonderful experience it was totally easy my ring arrived on time in excellent condition and it's the most beautiful thing I've ever seen

Date of experience: January 3, 2022
Maryland
1 review
0 helpful votes
Follow Armon W.
Unfollow Armon W.
Share Review
Report Review

Great service
January 3, 2022

It was great and easy shipping was fast came 2 days before Christmas ‍

Date of experience: January 3, 2022
Texas
1 review
0 helpful votes
Follow Wendy Y.
Unfollow Wendy Y.
Share Review
Report Review

Beautiful
January 2, 2022

I love this its so beautiful and not to much. I have small skinny fingers and its perfect.

Date of experience: January 2, 2022
Illinois
1 review
0 helpful votes
Follow Sam A.
Unfollow Sam A.
Share Review
Report Review

Improvements needed
February 1, 2022

Better customer service interaction is needed. Do better.

Date of experience: January 2, 2022
Arkansas
1 review
0 helpful votes
Follow Goldon Y.
Unfollow Goldon Y.
Share Review
Report Review

It's beautiful
January 2, 2022

It's was great service and amazing package will definitely use again

Date of experience: January 2, 2022
Oklahoma
2 reviews
0 helpful votes
Follow Breanna M.
Unfollow Breanna M.
Share Review
Report Review

Nice deals and womens sizes I can fit. I just made my first purchase and can't wait to see how the quality is.
**update** got it. Love it.

Date of experience: January 1, 2022
Ireland
1 review
0 helpful votes
Follow Charlene H.
Unfollow Charlene H.
Share Review
Report Review

DO NOT ORDER
February 1, 2022

++++DO NOT ORDER++++. My meant to be fiancé/boyfriend ordered my ring on the 2nd December. On the website it states ‘standard shipping 7-12 working days' so my package should have came by the 20th at the latest. I contacted joancee on the 23 December they said it was got to die with the courier company -LIES- it's now the 2nd of January still no sign of the ring. My meant to be fiancé was planning to propose on Christmas Eve so I contacted joancee again on Tuesday 26th complaining. "Ivy" said it was a problem with COVID-19 deliveries that it should be here in the next few days, but yet "ivy" stated that it was with the courier a few days beforehand?. I contacted joancee again on the 27th to let them know I haven't received it still so I would request a refund. "Ivy" stated she told the shipping company but as stated above she claimed it was with the courier company. My meant to be fiancé decided okay I'll propose on New Years Eve as it's our 3 year anniversary instead to give the ring a chance to come but of course the ring never came yet on the tracking it claims it was ‘delivered safely to your location' which is complete bullcrap. I'm absolutely disgusted now "ivy" has ignored many of my emails. So don't waste your time or money

+2
Date of experience: January 1, 2022
Missouri
0 reviews
0 helpful votes
Follow Katherine M.
Unfollow Katherine M.
Share Review
Report Review

Beautiful choices, quick and easy checkout. I paid for 3-day, delivery but I was actually around 10 days.

Date of experience: January 1, 2022
Nebraska
1 review
0 helpful votes
Follow Todd M.
Unfollow Todd M.
Share Review
Report Review

Engagement ring.
January 1, 2022

Good experience. Would buy from again. Tiny bit loose fitting. Beautiful set and packaging box.

Date of experience: January 1, 2022
Illinois
1 review
0 helpful votes
Follow Margo D.
Unfollow Margo D.
Share Review
Report Review

Love Joancee Jewelry
January 1, 2022

Quick and easy! Too much beautiful jewelry to choose from!

Date of experience: January 1, 2022
North Carolina
0 reviews
0 helpful votes
Follow Brooklyn Y.
Unfollow Brooklyn Y.
Share Review
Report Review

Amazing and beautiful!
January 1, 2022

I got my rings earlier than expected and they are beautiful! They look just like the picture, the sizing is accurate and they came in a beautiful ring box!

Date of experience: January 1, 2022
Florida
1 review
0 helpful votes
Follow Mercedes R.
Unfollow Mercedes R.
Share Review
Report Review

Gorgeous Ring
January 1, 2022

The ring is gorgeous. It's a tad bit big but it's manageable and wearable. It arrived in perfect timing and condition. I'm very happy with my purchase.

Date of experience: January 1, 2022
Wisconsin
1 review
0 helpful votes
Follow Ashley J.
Unfollow Ashley J.
Share Review
Report Review

Was good just not satisfied with my ring. Will be returning the ring

Date of experience: December 31, 2021
Indiana
1 review
0 helpful votes
Follow Dreanna E.
Unfollow Dreanna E.
Share Review
Report Review

Review
January 31, 2022

I was not warned for how long the length of receiving product would take. Overall it was just about a month.

Date of experience: December 31, 2021
California
2 reviews
0 helpful votes
Follow Sherry I.
Unfollow Sherry I.
Share Review
Report Review

Love your Jewelry and your prices. Discounts are Amazing and I will be back.

Date of experience: December 31, 2021

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


+59
See all photos