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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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California
1 review
0 helpful votes
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Fabulous
March 10, 2022

Very good quality and affordable, sparkle Amazing!

Date of experience: March 10, 2022
California
1 review
0 helpful votes
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HI's & Lo's
April 9, 2022

Low's:
Communication was not timely. Very frustrating
No email correspondence with updates.
High's: the product is gorgeous, even prettier in person

Date of experience: March 10, 2022
Florida
1 review
0 helpful votes
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Great
March 10, 2022

Great really good experience going to do it again!

Date of experience: March 10, 2022
South Carolina
1 review
0 helpful votes
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His/Her sterling silver rings
March 10, 2022

Was shopping for nice gifts for valentines and we were thrilled with the matching hearts in the rings.

Date of experience: March 9, 2022
Illinois
1 review
0 helpful votes
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Great
March 10, 2022

Muy bien, aunque la espera fue larga gracias por que si llegó

Date of experience: March 9, 2022
Tennessee
1 review
0 helpful votes
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Engagement Ring
March 10, 2022

Took to long to get ring in the mail. Had to email several times to check on ring.

Date of experience: March 9, 2022
Georgia
1 review
0 helpful votes
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Very satisfied
March 9, 2022

The ring was everything, I imagine it to be... Everyone looks it. It was worth the money.

Date of experience: March 9, 2022
Florida
2 reviews
1 helpful vote
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First impression, I love it! Just received my beautiful ring today. It's a little bigger than what I thought I had ordered (6 1/2) but I can use a ring guard to seal the space. I was ok with the slight delay experienced especially after receiving my order and being satisfied with it.

Date of experience: March 9, 2022
Idaho
1 review
0 helpful votes
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Ring broke after a week
March 9, 2022
Updated review

I got my ring but stuff fell off and the ring bent and diamonds fell off of it

Date of experience: March 9, 2022

Love it and use again
February 6, 2022
Previous review

Love it and use again

Date of experience: February 6, 2022
Colorado
1 review
0 helpful votes
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Love it
March 9, 2022

Took a little longer to get but it was worth the wait. Looks beautiful. Cant wait to order my next one!

Date of experience: March 8, 2022
Wisconsin
1 review
0 helpful votes
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Order expectations
April 7, 2022

Ordering was easy. They just don't make the time frame of receiving the items very clear. Missed my target date so had to find something else somewhere else.

Date of experience: March 8, 2022
New York
2 reviews
0 helpful votes
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I made a purchase on 2/2/2022 and paid an extra $25.00 for shipping. My purchase took over a month to leave the factory. I sent many emails and received the same response each time "please give us a few days". They blamed it on Valentines Day. Which I don't understand what it had to do with my order. I did end up receiving over a month later. If you plan to purchase from this site expect long delays

Date of experience: March 8, 2022
Mississippi
1 review
0 helpful votes
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Small
March 8, 2022

The ringer was smaller. I ordered an 11 and it was actually a size 10

Date of experience: March 7, 2022
California
1 review
0 helpful votes
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Awesome work
April 7, 2022

Slow but great could have moved a little quicker but she got it and loves it.

Date of experience: March 7, 2022
Montana
1 review
0 helpful votes
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Happy with my purchase
March 7, 2022

It took longer than expected but I received the ring and it is as beautiful as the pictures were

Date of experience: March 7, 2022
New York
1 review
0 helpful votes
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Love it
March 7, 2022

A little slower than expected delivery but right in time for my birthday nice ring

Date of experience: March 7, 2022
Canada
1 review
0 helpful votes
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Contact
March 7, 2022

There were contact issues and late delivery as well

Date of experience: March 7, 2022
Texas
1 review
0 helpful votes
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Too late to be meaningful
April 6, 2022

Thought this would arrive in time for Valentine's day.
Even paid extra for that.
Didn't happen.
At least two weeks late.

Date of experience: March 7, 2022
Texas
1 review
0 helpful votes
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Very nice
March 7, 2022

As my ring is going in for a lengthy repair, I wanted something as nice to replace it while this happens. I found Joancee and found a ring similar to mine. I love it! It's not MY ring… but it's a beautiful temporary replacement.

Date of experience: March 7, 2022
Florida
1 review
0 helpful votes
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Enough
March 7, 2022

You've heard enough. Stop playing games with an item INFLATED by double, for the same LOW class costume jewelry. Lesson learnt.

Date of experience: March 6, 2022

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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