Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Joancee

Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Joancee?
grey stargrey stargrey stargrey stargrey star

Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
This company does not typically respond to reviews

Instant Feedback

6,377 reviews

We monitor reviews for authenticity

Germany
2 reviews
0 helpful votes
Follow ELISA I.
Unfollow ELISA I.
Share Review
Report Review

I was a little nervous about ordering because I had a bad experience making a similar purchase from a different vendor on eBay. But I decided to give it another try. I needed a ring that looked real to bring on vacation instead of my real engagement ring. It took a while and that made me nervous, but they send you updates without asking! Like its in production, it's being prepared to ship, then an email it has shipped with a tracking number. Wonderful. Well., then my ring arrives in a beautiful box and WOW! It is beautiful! Perfect! Just like the photos! This place is the REAL DEAL! Picking out something else now that I know how they operate. Whatever you are looking at, buy it with confidence.

Date of experience: March 30, 2022
California
1 review
0 helpful votes
Follow Cam M.
Unfollow Cam M.
Share Review
Report Review

Website annoyances
April 30, 2022

It was annoying to navigate the website and remove items from my cart on a mobile device.

Date of experience: March 30, 2022
Kansas
1 review
0 helpful votes
Follow Willow S.
Unfollow Willow S.
Share Review
Report Review

Wedding set
March 30, 2022

Just like any other shopping online? Though a mandatory review post is kinda bs

Date of experience: March 30, 2022
Pennsylvania
1 review
0 helpful votes
Follow Stephanie K.
Unfollow Stephanie K.
Share Review
Report Review

My wedding band
March 30, 2022

Ordering was super simple but tracking was more difficult. Immediate response to questions and despite not being able to track it came back rather quickly. The blue stones were smaller than shown on website. That was a little disappointing but its still a beautiful band. Overall good experience.

Date of experience: March 30, 2022
Alabama
1 review
0 helpful votes
Follow Pamela T.
Unfollow Pamela T.
Share Review
Report Review

Great service
March 30, 2022

Easy ordering experience. Shipping time good. Will order from again.

Date of experience: March 30, 2022
Texas
1 review
0 helpful votes
Follow Michelle E.
Unfollow Michelle E.
Share Review
Report Review

Excellent rings
March 30, 2022
Updated review

It's been great to hear from them this rings are beautiful

Date of experience: March 30, 2022

They're excellent
February 12, 2022
Previous review

Super fast super easy, I just love how this rings are gorgeous!

Date of experience: February 12, 2022
California
1 review
0 helpful votes
Follow Shannon T.
Unfollow Shannon T.
Share Review
Report Review

Nightmare return policy
April 29, 2022
Updated review

Wasn't happy with my ring and wanted to return it but it was too expensive and no guarantee I'd even get my money back so I'll keep the ring and try to sell it.

Date of experience: March 29, 2022

Easy website
February 28, 2022
Previous review

Easy website

Date of experience: February 27, 2022
California
1 review
0 helpful votes
Follow Efrain Y.
Unfollow Efrain Y.
Share Review
Report Review

Beautiful Ring
March 30, 2022

Very user friendly. Loved that they delivered my ring on time.

Date of experience: March 29, 2022
Louisiana
1 review
0 helpful votes
Follow Myrtha M.
Unfollow Myrtha M.
Share Review
Report Review

Ring too big
March 29, 2022

The ring is absolutely beautiful but too big. I went to a jeweler to have my finger sized prior to ordered the size 8. I ordered another ring 1/2 smaller. I will return this ring when I receive the 7.5 ring. We did expedited shipping. I am hoping to receive the ring by March 31st.

Date of experience: March 29, 2022
Georgia
1 review
0 helpful votes
Follow Vanessa Y.
Unfollow Vanessa Y.
Share Review
Report Review

Beautiful ring
March 29, 2022

I was actually shocked that the ring was a beautiful as it was. I will shop again.

Date of experience: March 29, 2022
Illinois
1 review
0 helpful votes
Follow Valarie T.
Unfollow Valarie T.
Share Review
Report Review

Great Job Joancee
March 29, 2022

I love Joancee and the website is easy to use. Ivy is a pleasure to work with.

Date of experience: March 29, 2022
Florida
1 review
0 helpful votes
Follow Emily Y.
Unfollow Emily Y.
Share Review
Report Review

Gorgeous!
March 29, 2022
Updated review

Absolutely beautiful set! I am so please with the quality and design setting. Would highly recommend to anyone!

Date of experience: March 29, 2022

Ease and choice selection
February 26, 2022
Previous review

Ease and choice selection

Date of experience: February 26, 2022
District of Columbia
1 review
0 helpful votes
Follow Eula O.
Unfollow Eula O.
Share Review
Report Review

Delayed Delivery
March 29, 2022

The website was very easy to manage. Also, enjoyed the 15% discount!

Date of experience: March 29, 2022
Georgia
1 review
0 helpful votes
Follow Marie B.
Unfollow Marie B.
Share Review
Report Review

Excellent
March 29, 2022

My husband and I, love the rings they look beautiful

Date of experience: March 29, 2022
Maryland
1 review
0 helpful votes
Follow MELISSA Y.
Unfollow MELISSA Y.
Share Review
Report Review

Overall experience
April 28, 2022

I ordered jewelry from Joancee after viewing an add advertising their products. After several weeks not hearing anything about my order and the company charging me for said products, I sent an email requesting an update on my jewelry.
I received a response within two days. It was explained that my products were being made to order and I should receive my order within a couple more weeks. This was not the case. I contacted them two weeks later and I was informed that two of the items were out of stock. This made no sense after I was told the items were made to order. I was assured that the remaining order would be sent out within a few days.
I told them to cancel the entire order, I was then told the other items had been shipped. Once I did receive my items, I made note that the items do not look as nice as they did on line.
Beware of ordering from this company, there are other company's I have purchased from that sell costume jewelry and the products are of a higher quality.

Date of experience: March 29, 2022
District of Columbia
1 review
0 helpful votes
Follow Rickey W.
Unfollow Rickey W.
Share Review
Report Review

Love this site great service and fast delivery will recommend every time I can

Date of experience: March 28, 2022
Pennsylvania
1 review
0 helpful votes
Follow Josh K.
Unfollow Josh K.
Share Review
Report Review

Overall good experience
March 28, 2022

My Joancee shopping experience was great. My order was exactly as I expected.

Date of experience: March 28, 2022
Arkansas
1 review
0 helpful votes
Follow Tiffany W.
Unfollow Tiffany W.
Share Review
Report Review

Great
March 28, 2022

Wonderful and great quality ring. My fiance loves it.

Date of experience: March 28, 2022
New Jersey
1 review
0 helpful votes
Follow Carla R.
Unfollow Carla R.
Share Review
Report Review

Feedback
April 27, 2022

Did not arrive until 03/21/2022 after paying an additional $18 for shipping.

Date of experience: March 28, 2022
Georgia
1 review
0 helpful votes
Follow Artina N.
Unfollow Artina N.
Share Review
Report Review

Very Beautiful Ring... Love It!
March 28, 2022

This ring is so beautiful. I've received several compliments. I wasn't sure if I it would fit true to size, but it did. I have chubby fingers and I wear a size 8 and it fit perfectly. I love this ring!

Date of experience: March 28, 2022

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


+59
See all photos