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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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North Carolina
1 review
0 helpful votes
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Fabulous
May 2, 2022

Great quality, beautiful ring. Everything i excepted and more.

Date of experience: May 2, 2022
Texas
1 review
0 helpful votes
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Beautiful
May 2, 2022

The ring is absolutely beautiful and fits perfectly. Looks even better in person.

Date of experience: May 1, 2022
North Carolina
1 review
0 helpful votes
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Price for shipping
May 2, 2022

I like my ring it is very nice. My only problem was with the amount of time it took to be delivered, which still was not the worst, my issue was with the $25 expedited (3 day) shipping charge. If I pay an extra $25 to expedite my order I'm thinking it will be here in 3 days. I just think that should be taken off the shipping price because there is no way you all can guarantee 3 day shipping. I just feel like I payed and extra $25 for nothing.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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Very satisfied
May 2, 2022

I have been very pleased with the merchandise I have received from Joancee

Date of experience: May 1, 2022
Nebraska
1 review
0 helpful votes
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Ring
May 2, 2022

I'm happy with the ring but I wish it was easier to reach someone in customer service. It's a bit of a nightmare trying to get a response and the chat was never available so I always had to wait for a response which a lot of the time I didn't get one.

Date of experience: May 1, 2022
North Dakota
1 review
0 helpful votes
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Beautiful
May 2, 2022

I have gotten so many compliments on my ring. Everyone says it is stunning!

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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Sweet
May 1, 2022

Took awhile, but worth it! My husband loves his ring

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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I loved my ring, my woman is attached to it from day one. She loves the design and the fit, the gift box was a great idea soo overall it's a 5 star satisfactory rating!

Date of experience: May 1, 2022
Arizona
1 review
0 helpful votes
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Beautiful ring!
May 1, 2022

Great experience! The ring is exactly how it looked online!

Date of experience: May 1, 2022
Washington
1 review
0 helpful votes
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As expected
May 1, 2022

The product arrived as expected which is wonderful in this market.

Date of experience: May 1, 2022
New York
1 review
0 helpful votes
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Just OK
May 1, 2022

Lots of choices and decent reviews, so I took a chance and ordered. The ring I purchased looks so cheesy, that I probably won't even wear it, but it fits perfectly!

Date of experience: May 1, 2022
Arizona
1 review
0 helpful votes
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Amazing
May 1, 2022

Absolutely thrilled with the items. I am upset the cute box it came in (with drawers) was completely damaged in the shipping process. So damaged, in fact, I had to tear it completely apart to get the ring out. It's a cute idea for customers, but it did not make the trip. Owl ring was impeccable though. Ave Stolas.

Date of experience: May 1, 2022
Louisiana
2 reviews
0 helpful votes
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Beautiful
April 30, 2022
Updated review

We Love it the jewelry are beautiful I get so many compliments on my ring I look at it everyday and smile

Date of experience: April 30, 2022

Satisfied customer
March 19, 2022
Previous review

I love the box my ring came in and when he open the box and present it to me wow beautiful can't bring to describe it!

Date of experience: March 19, 2022
Kentucky
1 review
0 helpful votes
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Three weeks until recieved.
May 30, 2022

I ordered March 29th, I emailed them April 15th for an update because I had chosen 5-7 day. It took 3 weeks to actually recieve my ring and when I did it was larger than I had ordered. I chose not to have the issue fixed I will take it somewhere locally because I will not wait for another 3+ weeks to get my rings back.

Date of experience: April 30, 2022
California
1 review
0 helpful votes
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10
May 30, 2022

I love my ring, if I was getting married, I would tell my husband to please order my ring from Joancee, it looks so real, thankyou

Date of experience: April 30, 2022
Colorado
1 review
0 helpful votes
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Great
April 30, 2022

I had a very good experience and I will use this website again

Date of experience: April 29, 2022
Nebraska
1 review
0 helpful votes
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AMAZING
April 30, 2022

The rings are absolutely stunning. Have been wearing for 3 weeks and no green finger and still sparkling beautifully.

Date of experience: April 29, 2022
Texas
1 review
0 helpful votes
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Love
April 29, 2022

I loved my ring is perfect looks amazing the ring fit perfectly

Date of experience: April 29, 2022
Texas
1 review
1 helpful vote
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Zero Stars
May 29, 2022

I woke give no stars if that were an option. It looks cheap and the customer service is the worst I have ever encountered. They DO NOT Return or Refund! They ship from Inglewood California and expect you to return to China at an insane price so they don't have to return the poor quality product. DON'T BUY FROM THEM!

Date of experience: April 29, 2022
Ohio
1 review
0 helpful votes
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Great
April 29, 2022

Didn't want to pay a lot of money and I like it because it's affordable

Date of experience: April 29, 2022

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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