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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Washington
1 review
0 helpful votes
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It looked better online
June 13, 2022

It is big and bulky especially on the sides between fingers. Looked nothing like picture especially the men's ring.

Date of experience: May 13, 2022
Nevada
1 review
0 helpful votes
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Engagement ring
May 13, 2022

Great experience with Joancee, picked the ring, picked the size & proceeded with payment. Great ring, i absolutely loved it on my fiance's finger

Date of experience: May 13, 2022
GB
1 review
0 helpful votes
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Beautiful ring
May 13, 2022

I absolutely loved the ring. It made it more special to give to my husband by the personalisation choice. Thank you so much.

Date of experience: May 13, 2022
California
1 review
0 helpful votes
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Dissatisfied
June 12, 2022

Ring didn't fit correctly and wife would like to return, but may take to long for processing

Date of experience: May 13, 2022
New Mexico
1 review
0 helpful votes
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I love this company they make the best jewelry at affordable prices. Thank you

Date of experience: May 12, 2022
Illinois
1 review
0 helpful votes
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Good ring, bad process
June 12, 2022

It was decent, although I was supposed to get 15% off and didn't. I also received no tracking number and my order took far longer than estimated to arrive. The ring is nice but I'd probably recommend a company with more efficient shipping and communication.

Date of experience: May 12, 2022
Colorado
3 reviews
0 helpful votes
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Wrong size
May 13, 2022

I ordered the wrong size and you wouldn't let me return it due to the little white tag being removed. It was only tried on and then put back in the box so it should have been accepted in an exchange at least.

Date of experience: May 12, 2022
Tennessee
1 review
0 helpful votes
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Awesome
May 12, 2022

Awesome rings I hope they look like that when I get them

Date of experience: May 12, 2022
Virginia
1 review
0 helpful votes
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Delayed order
June 11, 2022

I ordered ring for girl friends birthday. I paid extra for expedited shopping and still came 2 weeks after her birthday. Never again.

Date of experience: May 12, 2022
New York
1 review
0 helpful votes
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Poor expected delivery date
June 10, 2022
Updated review

Navigating through the website was easy. However, it was advertised that I would receive my package by 4/20/22. My package wasn't received until 5/3/22. It took a while to get a response from customer service when I reached out regarding the status of my order.

Date of experience: May 11, 2022

Difficult time checking out
May 10, 2022
Previous review

Difficult time checking out. I had to go through pay pal instead of putting in my card information.

Date of experience: April 10, 2022
Oklahoma
1 review
0 helpful votes
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Very well
May 11, 2022

Very happy with the service and the product. Will definitely order again.

Date of experience: May 11, 2022
Louisiana
1 review
0 helpful votes
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N/A
May 11, 2022

My wife Love her ring so much and thank You Joancee for making her dream come true for her Thank you Thank you SHE LOVE IT

Date of experience: May 11, 2022
Indiana
1 review
0 helpful votes
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Beautiful product
May 11, 2022

Very beautiful ring all my friends and coworkers just love it

Date of experience: May 10, 2022
Maryland
2 reviews
0 helpful votes
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Nice ring
May 11, 2022

Great experience, shipped in a nice gift box, would buy again

Date of experience: May 10, 2022
Utah
1 review
0 helpful votes
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Beautiful
May 11, 2022

I bought this ring as a addition to my wedding band and more beautiful and stunning then I could of expected. Very happy with the quality and detail of this beautiful ring

Date of experience: May 10, 2022
Colorado
1 review
0 helpful votes
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No
May 10, 2022

No,, nnnnnn, nnnnnnnnn nnnnnnnnnnono noooooooooooooooo[ooo

Date of experience: May 10, 2022
Maryland
1 review
0 helpful votes
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Wonderful quality
May 10, 2022

Shipping took a bit longer than I thought it would but the quality of the ring is wonderful. It has alot of sparkle and shine. Thank you so much.

Date of experience: May 10, 2022
New York
1 review
0 helpful votes
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Suggestions and comments
May 10, 2022
Updated review

Experience was good but you make it so difficult to return. However, your product is beautiful. A little difficult to see the the size you should have a pic with a woman wearing it on all.

Date of experience: May 10, 2022

Beautiful ring love it and love the box it came in
May 7, 2022
Previous review

Beautiful ring love it and love the box it came in. I only wish I did not have a limit to engrave.

Date of experience: May 6, 2022
Kansas
1 review
0 helpful votes
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Pleasantly Surprised!
May 10, 2022

I was SO pleased to receive my ring! The packaging was lovely and the sapphire ring is absolutely gorgeous and fits perfectly. I have showed off the ring and shared Joancee's website with my friends. I will definitely order again!

Date of experience: May 10, 2022
Texas
1 review
0 helpful votes
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Bling Bling Baby
May 10, 2022

I was a little on edge because it took a month for my ring sets to come. It was standard shipping but it was only suppose to take up to 2 weeks but it took a month. The items came and I was very impressed with the quality of everything. I love the white sapphire. It actually blings blings more than diamonds and the fact that it is a real stone and the metal is real. And they actually have a year warrenty. The gift box was absolutely adorable. My husband to be tells me to stop putting the ring on until the wedding ceramony in 2 months but I can't help myself from sneaking and putting it on even for a few minutes every now and then because its soo beautiful.

Date of experience: May 10, 2022

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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