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JoanceeReviews 4,439

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Arizona
1 review
0 helpful votes
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Beautiful Rings
March 23, 2025
Updated review

It took a month for me to receive my rings, I paid to have it delivered within 8 to 10 days. I do not recommend paying to receive it earlier. I never received the refund of the $17.00 I paid. The rings are stunning. I will purchase from them again.

Date of experience: March 13, 2025

The most beautiful ring
August 19, 2024
Previous review

I ordered a sterling silver and amethyst ring. The pictures were amazing. I hoped it looked that way. I received the ring, the package was an incredible presentation. The ring is so much better in person. Joancee has my business for life.

Date of experience: August 8, 2024
Pennsylvania
1 review
0 helpful votes
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Receiving and returning my items
March 23, 2025

It took so long to receive it and now I need to return it because is not engraving and too small and Im waiting for response to return it and nothing. They're cute

Date of experience: March 10, 2025
Minnesota
1 review
0 helpful votes
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It took a month to receive our order not 5 or 7 days as website stated

Date of experience: March 12, 2025
Georgia
1 review
0 helpful votes
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Did not receive product
March 22, 2025

Never received this product! It's has been over a month and now tracking is showing delivered.

Date of experience: March 12, 2025
New York
1 review
0 helpful votes
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The product arrived as described. The shipping takes too long. I ordered this item for Valentine's Day and it took almost a month to arrive. I also paid for quicker shipping. Was not aware the item was originating out of China.

Date of experience: March 12, 2025
Ohio
1 review
0 helpful votes
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Slow delivery
March 22, 2025

Love ring paid was express shipping did not get the for 3 weeks. But overall quality of the ring was great

Date of experience: March 11, 2025
New Jersey
1 review
0 helpful votes
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Ring
March 21, 2025

The ring is beautiful. If you are on the fence, go order it. You won't be sorry.

Date of experience: March 11, 2025
Puerto Rico
1 review
0 helpful votes
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Will never buy again!
March 21, 2025

I ordered on February 6. Is paid already and is March 11 and my order still with the status shipped. I contact customer service, they provide me a tracking number the fourth time that I wrote them. This tracking number dont give the status for days! Very upset! I hace to buy another pair of rings because the order is not on time. Waste of money and time.

Date of experience: March 11, 2025
Georgia
1 review
0 helpful votes
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The ring is stunning!
March 21, 2025

It took almost a month to arrive but it was well worth the wait! My wife absolutely loves it!

Date of experience: March 11, 2025
Wisconsin
1 review
0 helpful votes
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Nothing
March 21, 2025

Very good, wonderful, too much, very exciting,very nice, very easy

Date of experience: March 10, 2025
Canada
1 review
0 helpful votes
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Very slow
March 21, 2025

My order took a month to come and was promised the 15% coupon discount which I never received. I probably will never order from you again

Date of experience: March 17, 2025
Georgia
1 review
0 helpful votes
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Not good
March 20, 2025

Haven't received my package and it was not wat i expected it to be

Date of experience: March 10, 2025
North Carolina
1 review
0 helpful votes
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Ring
March 19, 2025

Order was way too late paid additional for fast shipping and it arrived beyond the time it suggested

Date of experience: March 8, 2025
Oklahoma
1 review
0 helpful votes
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Not the best
March 18, 2025

The ring is beautiful. But it says it will arrive within 9 to 12 business days and it took well over a month to be shipped out.

Date of experience: March 8, 2025
California
1 review
0 helpful votes
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Horrible. Took too long and never got delivered said there was no adrress but it was.

Date of experience: February 6, 2025
Illinois
1 review
0 helpful votes
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Good
March 18, 2025

Girlfriend loved it. Thanks for your business. Shipping was a little slow though

Date of experience: March 7, 2025
Pennsylvania
1 review
0 helpful votes
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Good experience
March 17, 2025

Definitely will order from this company again. The item I purchased is absolutely beautiful.

Date of experience: March 7, 2025
Kansas
1 review
0 helpful votes
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Still waiting
March 16, 2025

Still waiting on my ring to arrive ordered over a month ago and still havent received it

Date of experience: March 6, 2025
Ohio
1 review
0 helpful votes
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Never received ordered jan29,2024
March 16, 2025

Ordered January 29th 2024 as of March 6 2025 still haven't received the ring yet paid for 6 day shipping very unprofessional just would like what I ordered

Date of experience: March 5, 2025
Nebraska
2 reviews
0 helpful votes
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Not in time
March 16, 2025

Ordered a ring on Feb 2nd paid extra fees for expedited process to guarantee delivery by the 14th.
Was for Valentine's instead received it on March the 5th so disappointing

Date of experience: March 5, 2025

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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