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JoanceeReviews 4,439

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Colorado
1 review
0 helpful votes
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3 Day Shipping is not 3 days
June 9, 2023

It took almost 2 weeks to receive the item that I paid extra for 3 day shipping. If you are in a rush to get something, definitely do not order from here.

Date of experience: May 10, 2023
California
3 reviews
1 helpful vote
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Very slow shipping.
June 9, 2023
Updated review

Product seems to be as expected. Nothing super high quality. It takes about a month to arrive though.

Date of experience: May 10, 2023

Took me 5-6 attempts to get my order to go through
May 10, 2023
Previous review

Took me 5-6 attempts to get my order to go through. Very frustrating.

Date of experience: April 10, 2023
Georgia
1 review
0 helpful votes
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It was very easy to navigate the website and make the purchase.

Date of experience: May 10, 2023
Maryland
1 review
0 helpful votes
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Beautiful everything
May 10, 2023

The packaging for the ring was beautiful and the ring itself was even more beautiful. I will be recommending and back again

Date of experience: May 10, 2023
Georgia
1 review
0 helpful votes
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I love Joancee!
May 10, 2023

This is the second ring that I have ordered and I love it! I love the style, quality, and price. I will definitely be ordering again.

Date of experience: May 9, 2023
Canada
1 review
0 helpful votes
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Hiding delivery practice
June 8, 2023

They hide the fact that 3day delivery that they charge for is after the manufacturing is done. Product is fine for the price. As per usual with shady companies it's hidden in their policies

Date of experience: May 9, 2023
Texas
1 review
0 helpful votes
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Excellent Service!
May 9, 2023

Thank you for making sure my ring was in prestige care and I love it! Such an amazing job on the shipping/delivery! Thank you!

Date of experience: May 8, 2023
Massachusetts
1 review
0 helpful votes
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Horrible
June 7, 2023

Customer service sucks product was horrible. Do not recommend them at all.

Date of experience: May 8, 2023
Delaware
2 reviews
0 helpful votes
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Beautiful
May 7, 2023

I am very pleased with the items I ordered. I was pleasantly surprised that the ring is prettier than I thought it would be. And the elephant necklace I got is perfect

Date of experience: May 7, 2023
California
1 review
0 helpful votes
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Leather charm bracelets
May 7, 2023
Updated review

I ordered two woven leather charm bracelets. They arrived fairly quick and were nicely packed in a pink box. I've wore them for 2 weeks now and I like the quality.

Date of experience: May 7, 2023

It was not very clear about the 15% off if you order...
March 26, 2023
Previous review

It was not very clear about the 15% off if you order within 15 minutes.

Date of experience: March 26, 2023
Massachusetts
1 review
0 helpful votes
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Love my new ring
May 7, 2023

I made a purchase, and received it within two weeks. The packaging was wonderful ty

Date of experience: May 7, 2023
Nebraska
1 review
0 helpful votes
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Love it!
May 7, 2023

Awesome experience! I love my ring! It is so beautiful!

Date of experience: May 6, 2023
Illinois
1 review
0 helpful votes
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Love
May 6, 2023

Beautiful ring great price it's better than the real diamonds I had

Date of experience: May 6, 2023
California
1 review
0 helpful votes
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..
June 5, 2023

It was an experience that needed to be taken due to the resources y'all have.

Date of experience: May 6, 2023
New York
1 review
0 helpful votes
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Very Happy
May 5, 2023

Over very easy and great experience. Customer responded timely

Date of experience: May 5, 2023
Florida
1 review
0 helpful votes
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Has a nice ring to it!
May 5, 2023

The ring I ordered was very nice and the packaging was well done. My only complaint is that of the shipping. It was really hard to track and I payed for quick ship and it took a little longer than I expected.

Date of experience: May 5, 2023
Maryland
1 review
0 helpful votes
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Feed back
May 5, 2023

Shopping for the ring was great. The delivery time was long but was ok.

Date of experience: May 5, 2023
New York
1 review
0 helpful votes
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Awful.
June 4, 2023

I would never buy from here again. Was never issued my refund I was promised either.

Date of experience: May 5, 2023
Mexico
1 review
0 helpful votes
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Delayed shipping time
May 5, 2023

Inaccurate shipping schedule and delays, probably not a repeat customer

Date of experience: May 4, 2023
Texas
1 review
0 helpful votes
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It takes 2-3 weeks before they even ship your order. Ring came in a size 10 instead of a 9 like I ordered, tag said 9 but measured at a 10.

Date of experience: May 4, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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