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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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Kansas
1 review
0 helpful votes
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Very happy customer
May 14, 2023

I was skeptical at first, but I'm very happy with the jewelry and the service!

Date of experience: May 14, 2023
Pennsylvania
1 review
0 helpful votes
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Rings
May 14, 2023

My rings are perfect! Shipping was a little slow but worth it when I saw my rings!

Date of experience: May 13, 2023
Massachusetts
1 review
0 helpful votes
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I have recieved my order 28 days after purchase. Even though i payed for expedited delivery. But eventually i got it and the product was nicer than i expected and my fiancee loved it. That was the important part for me already so it covered the late delivery haha thanks

Date of experience: May 13, 2023
North Carolina
1 review
0 helpful votes
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I wouldn't
June 12, 2023

Shipping takes a long time, customer service is slow at responding but they are nice. But the quality... A 60$ ring should bot start falling apart in less than a week and that's what happened my husbands wedding band started losing jewels in less than a weeks time.

Date of experience: May 13, 2023
Oklahoma
4 reviews
0 helpful votes
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Great Review
May 13, 2023

Liked discount and things were very satisfying, made orders before and was pleased.

Date of experience: May 12, 2023
Iowa
1 review
0 helpful votes
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Love my ring
May 13, 2023

Love the jewelry. It looks like it's thousands and love showing it off

Date of experience: May 12, 2023
Florida
1 review
0 helpful votes
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Beautiful ring.
May 13, 2023

Received a beautiful ring, excellent quality and engraved properly, the issue I have is it took 3 weeks to arrive in the United States then Sat in the US for nearly 6 days before it arrives. I paid for 3 day shipping so not really sure where that went but it cost me $25.

Date of experience: May 12, 2023
Georgia
1 review
0 helpful votes
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Not what I expected
June 12, 2023

The ring is not what I expected not happy with it. Have bought several and always love them but not this time. Very dissatisfied with appearance.

Date of experience: May 12, 2023
South Carolina
1 review
0 helpful votes
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Very satisfied and happy. The ring I ordered is so beautiful and they even tell you how to care for your je

Date of experience: May 12, 2023
North Carolina
1 review
0 helpful votes
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Stunning!
May 12, 2023

The ring I ordered is exactly how described. Even more lovely in person!

Date of experience: May 12, 2023
South Carolina
1 review
0 helpful votes
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Sapphire ring
May 12, 2023

I was anxious to get my jewelry and when I got it it was absolutely beautiful. Wonderful job I wear it get a lot of compliments thank you very much

Date of experience: May 12, 2023
Oregon
1 review
0 helpful votes
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Wedding ring
May 12, 2023

Found the perfect ring at a great price!
The ring is beautiful! Can't wait to get married Saturday

Date of experience: May 12, 2023
Texas
1 review
0 helpful votes
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Decent
May 12, 2023

Slow delivery but good product. Took them 3 and a half weeks to get out of production than ship. And than they got my address wrong so it wasn't delivered

Date of experience: May 12, 2023
Maryland
1 review
0 helpful votes
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Good product, terrible shipping.
June 10, 2023

Don't bother with paying for expedited shipping, it will still take over a month to get your items. I am very happy with the quality of my rings but the shipping time is unbelievable and I had to email every time I ordered to get shipping confirmation with tracking number.

Date of experience: May 10, 2023
Florida
1 review
0 helpful votes
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I love my ring
May 11, 2023

Placing my order was easy and I'm in love with my ring.

Date of experience: May 10, 2023
Texas
1 review
0 helpful votes
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Beautiful Products
May 11, 2023

I ordered a wedding set about a year ago in sterling silver. The stones and silver look brand new still and I'm ROUGH on jewelry, which is why I wanted silver and white stones (non-diamond). I can destroy jewelry very easily, lol. I bought a lab created sapphire/white sapphire ring and received it the other day - LOVE it.

Date of experience: May 10, 2023
New Hampshire
2 reviews
0 helpful votes
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I love my ring, and will keep shopping with your company.

Date of experience: May 10, 2023
Mississippi
1 review
0 helpful votes
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Anniversary present
May 10, 2023

Love my ring! It is nicely made.
Very pretty and shines.

Date of experience: May 10, 2023
Texas
1 review
3 helpful votes
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Not happy at all
June 9, 2023

I have not received my item yet. I messaged customer service because the tracking shows a delivery failure. They say I didn't provide the correct address, which I'm pretty sure I did. They asked me to provide another address and I gave them my address. They want someone else's, a neighbor or friend. I don't have anyone else's address to provide. There's no reason it can't be delivered to my address. I asked that they ship to my address or refund me. I will never order from them again, you can be certain. I can't afford to just throw away money because they don't want to send to my address.

Date of experience: May 10, 2023
Indiana
1 review
0 helpful votes
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I paid extra for the engraving and did not receive it or a refund, I emailed them for a refund because I have a receipt proving I paid for the engraving and what was supposed to be written but they didn't care to refund me for their mistake

Date of experience: May 10, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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