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Founded in 2010, JJ's House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses and accessories. Whether you are looking for the perfect wedding dress or an outfit for your prom or special event, we have the biggest selection of dresses at incredibly low prices! The custom-made option ensures fitness, and you can definitely order confidently. Also, JJ's House has been selected as the winner of 2021, 2024 and 2025 The Knot Best of Weddings, 2022, 2023, 2024 and 2025 Wedding Wire Couples' Choice Awards!
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JJ's House Reviews Summary
The company has garnered a reputation for quality products and a diverse selection, with many customers expressing satisfaction with the craftsmanship and fit of their purchases. The try-on program is particularly praised for its convenience. However, concerns frequently arise regarding shipping delays, issues with sizing accuracy, and inadequate customer service, especially in handling returns and exchanges. While some customers report a positive experience with responsive support, others indicate a lack of follow-up on complaints. Overall, the company demonstrates potential but must address service inconsistencies to enhance customer trust and satisfaction.
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Bonjour, je prends le temps de vous laisser un petit message pour vous remercier. J'ai re? U ma robe de mariée dans les délais de 20j et elle était tout simplement magnifique comme sur les photos du site. Elle a été faite sur mesure donc m'allait à la perfection. La matière est de très bonne qualité rien à redire la dessus. Je recommande jjshouse à toute celle qui hésite à acheter sur internet une robe aussi importante.
The bottle opener is wonderful for me. When I saw it at the first time, I thought it was a knife. Finally, after I found it was a bottle opener, I bought it immediately for the amazing design.
I love all heart-shaped things. When I first saw the cake topper, I fell in love with it and bought it immediately. The amazing cake topper arrived today, and it is better than what shows in the picture.
The dress arrived in less than 2 weeks after I ordered it and is quite beautiful and appears very well made. I would not hesitate to order again.
I ordered the Women's Kitten Heel Closed Toe Pumps with Rhinestone Ruched in white for my wedding in October. I received the shoes in perfect condition and they well exceeded my expectations! I had been searching stores near me and none matched my outfit well enough. All the shoes I browsed in the stores were high heels or poor quality shoes. Having Multiple Sclerosis, I tend to have difficulty walking in high heels and I refused to risk a fall on my wedding date in October by wearing shoes that are more likely to make me fall. Definitely recommend others to order from JJ's House if they are looking for great quality products for a wedding. Each time I have contacted the support online by putting in a ticket on my order, I have received a response within 24 hours.
El vestido es perfecto, en realidad perfecto. Excelente confección, es tal como lo ves en la página y tiene adicional el can-can lo cual no estaba descrito, que grata
Sorpresa.
J'étais très septique avant de faire cette achat. Ma robe est arrivé ujourd'hui et pour le prix(incroyable) elle est tout simplement parfaite. La qualité du tissus et de la couture est très bien J'ai choisis une taille standard et les grandeurs annoncé sont ceux que j'ai reçu.
Magnifique robe! J'ai reçu ma robe à temps pour le mariage, je n'ai eu que des compliments.
I absolutely LOVE this dress! It was a perfect fit!
Excelente trabajo, muy conforme los felicito me encanto el vestido muy bien hecho excelente material y mano de obra muchas gracias!
They refunded my money, dress was not in good quality
Dear customer, thank you for your sharing.
Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems.
We are so sorry we have let you down this time. Your satisfaction is the most important thing to us. We have sent you an email to your email address: hlls###@##l.com. Would you please confirm back and share your new feedback?
Thank you for your time. Best wishes for you.
JJsHouse service team :)
Recibí mi vestido hoy y está hermoso!
Wow!
Robe bien taillée. Finitions impeccables. Très joli modèle pour un mariage ou un gala.
Платье просто прелестное. Качество идеальное. Спасибо вам за хорошую работу!
Meu vestido chegou ontem! Eu simplesmente amei! N? o precisou fazer nenhum ajuste, ficou perfeito! Recomendo a JJ'sHouse!
Assorti à la robe, même couleur, même tissu, livraison respectée.
Super!
Absolutely gorgeous dress. I got married on early August and I bought my wedding dress from jjs house. It was absolutely perfect. It arrived 2 weeks after I ordered it, I got it custom made and everything with the dress was just right. All our guests were commenting on how lovely the dress was. I did get a dressmaker to put straps on it for me as when I tried it on I just thought I would feel more secure if I had straps on. There was tonnes of material in the back of the dress for tying it up so she used that for the straps. I want to wear the dress again now. Thank you so much jjs house. I will most definitely be ordering from this site again
*** Update, they did correct their mistake and followed up with me to be sure I was satisfied.
Very good quality dresses - pretty much what I was looking for! A little bit too pricey, however, the order was delivered pretty quickly. The only problem is the custom charge as the orders shipped from China. But overall the service is good - although it would be quite good if the dresses's picures could be enlarged when viewing
This is the second year that the Queen of the fiesta and her four maids have chosen their dresses in JJsHouse and, again, they have done a wonderful job! The dresses are not only beautifully designed and made but completely perfect. The sizes, fabrics, embroideries,..., are just fabulous. And we had the dresses, at home, in ten days!
I am very satisfied with JJ´s House products. I orderd a gorgeous wedding dress together with matching shoes, petticoat and veil... I LOVE EVERYTHING!
You can order without no fear and I do hope that the quality will stay the same.
Best regards from Germany
Dear Luciana,
Thank you for your recent review regarding your purchase from us. It is our goal to exceed customer’s expectations with products and services. That’s why our collections use only the highest quality materials.
Thank you again for taking the time to write this nice and detailed review about your shopping experience. It helps us to improve every day and provide every customer an enjoyable shopping experience.
All the best for you.
JJshouse service team :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Bella,
It is very nice to hear that you have had such a happy purchase with us, especially that you are satisfied with the shoes.
We are very fortunate to have a dedicated team of professionals working with us and proud of delivering wonderful service to you.
Thank you again for taking the time to write this nice and detailed review about your shopping experience. It helps us to improve every day and provide every customer an enjoyable shopping experience.
Best wishes for you.
JJshouse service team :)