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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Florida
1 review
0 helpful votes
Follow Linda S.
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I am having so much fun creating crazy videos for my friends and family! They are just loving them and want to start their own jib jab accounts!

Date of experience: June 11, 2017
Arizona
1 review
0 helpful votes
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Very robust! We laughed and laughed making a bunch of videos! We've used this app to make Christmas cards!

Date of experience: June 11, 2017
France
2 reviews
0 helpful votes
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Smooth and simple.
June 13, 2017

All worked well Friend received animated card in time. Cheap and effective. Efficient and fast. However this time wasting evaluation is irritating. Why 100 characters requirement?

Date of experience: June 11, 2017
Israel
1 review
0 helpful votes
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Missing function
June 13, 2017

At the old version, you could download your ecard video as hd movie.
This function does not exist any more.

Date of experience: June 11, 2017
Canada
1 review
0 helpful votes
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Lots of fun!
June 13, 2017

Easy to use, fun to watch. People enjoyed seeing themselves on screen and they were fun and easy to create. I wish I could have added more than 5 faces to some of jib jabs.

Date of experience: June 11, 2017
Tennessee
1 review
0 helpful votes
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I have made multiple e-cards and they are funny and well received. Brighten your day by making one, and brighten someone else's when they get it.

Date of experience: June 11, 2017
California
1 review
0 helpful votes
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Renew, not a new purchase
June 13, 2017

Not as good as you have lost some of my saved cast members, Please do not remove my saved cast members

Date of experience: June 11, 2017
Pennsylvania
1 review
0 helpful votes
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Great Job, JibJab!
June 13, 2017

All I needed to do was pay for my membership, upgrade some photos and JibJab automatically grabs a few as well, which you can remove if you like. They should have a direct access button available at your fingertips to see your e-cards, though (unless I missed it). I had to search under my name to do that. The rest was easy to create and manipulate. JibJab, you need to add to the list of e-cards. Very innovative, clever and fun site!

Date of experience: June 11, 2017
Pennsylvania
1 review
0 helpful votes
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Awesome!
June 13, 2017

The choices are fantastic! Every year I mske these for my 8th grade class to show the last day if school. The kids absolutely love them!

Date of experience: June 11, 2017
GB
1 review
0 helpful votes
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A pleasure to deal with jib jab
June 13, 2017

Their video cards are such fun to send and receive, with excellent customer service.
Thank you... Roberta...

Date of experience: June 10, 2017
Massachusetts
1 review
0 helpful votes
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Fun with Jib Jab
June 13, 2017

Had a great time playing around on this site. Brought lots of laughs to those making as well as receiving the cards.

Date of experience: June 10, 2017
Florida
1 review
0 helpful votes
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Fun Greetings for Birthdays.
June 13, 2017

Everyone enjoys these. I have difficulty with losing my work and having to start anew. My biggest complaint is the number of faces. On some of the good songs you need 5. Almost nothing for 4. However they're a great way to send a personalized greeting.

Date of experience: June 10, 2017
Michigan
1 review
0 helpful votes
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Fun but expensive.
June 12, 2017

Enjoyed putting it together and look forward to using again for my next engagement. The recipient did not have adobe so I had to walk her through installing it. After which she found it "cute".

Date of experience: June 10, 2017
Texas
1 review
0 helpful votes
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Learning Curve
June 12, 2017

I'm still learning and finding it hard to co back and change a message or ADD a message and sometimes a strange head appears on a card. It's time-consuming to get it just right.

Date of experience: June 10, 2017
North Carolina
1 review
0 helpful votes
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We really enjoyed it. And would definitely recommend it to people. But I really wish they had more videos to choose from...

Date of experience: June 10, 2017
Ohio
1 review
0 helpful votes
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Megs birthday
June 12, 2017

No way of knowing if greeting was received without actually asking the recipient. Also not much new to choose from. Would definitely like to see some new Halloween stuff, maybe some new zombie skits.

Date of experience: June 10, 2017
Pennsylvania
1 review
0 helpful votes
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Disappointed
June 12, 2017

I wanted to create this jib jab for a power point presentation for a wedding anniversary but site doesn't allow this. Very disappointed

Date of experience: June 10, 2017
Kentucky
1 review
0 helpful votes
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Ljd
June 12, 2017

Generally good but new animations aren't frequent enough. Too many old animations. I would like to see the option of adding the persons or businesses name into the actual animation. Would be nice to see new material.

Date of experience: June 10, 2017
California
1 review
0 helpful votes
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First Experience
June 12, 2017

Easy to get done! I enjoyed the many choices you gave me to select from as well. Geez... overall well done is that enough characters for a review?

Date of experience: June 10, 2017
Japan
1 review
1 helpful vote
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Quick and easy. Lots of choices.
June 12, 2017

All good. Clever options and lots of them. Didn't use face insert option but it looked easy to use. Good job.

Date of experience: June 10, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA