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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I am having so much fun creating crazy videos for my friends and family! They are just loving them and want to start their own jib jab accounts!
Very robust! We laughed and laughed making a bunch of videos! We've used this app to make Christmas cards!
All worked well Friend received animated card in time. Cheap and effective. Efficient and fast. However this time wasting evaluation is irritating. Why 100 characters requirement?
At the old version, you could download your ecard video as hd movie.
This function does not exist any more.
Easy to use, fun to watch. People enjoyed seeing themselves on screen and they were fun and easy to create. I wish I could have added more than 5 faces to some of jib jabs.
I have made multiple e-cards and they are funny and well received. Brighten your day by making one, and brighten someone else's when they get it.
Not as good as you have lost some of my saved cast members, Please do not remove my saved cast members
All I needed to do was pay for my membership, upgrade some photos and JibJab automatically grabs a few as well, which you can remove if you like. They should have a direct access button available at your fingertips to see your e-cards, though (unless I missed it). I had to search under my name to do that. The rest was easy to create and manipulate. JibJab, you need to add to the list of e-cards. Very innovative, clever and fun site!
Their video cards are such fun to send and receive, with excellent customer service.
Thank you... Roberta...
Had a great time playing around on this site. Brought lots of laughs to those making as well as receiving the cards.
Everyone enjoys these. I have difficulty with losing my work and having to start anew. My biggest complaint is the number of faces. On some of the good songs you need 5. Almost nothing for 4. However they're a great way to send a personalized greeting.
Enjoyed putting it together and look forward to using again for my next engagement. The recipient did not have adobe so I had to walk her through installing it. After which she found it "cute".
I'm still learning and finding it hard to co back and change a message or ADD a message and sometimes a strange head appears on a card. It's time-consuming to get it just right.
We really enjoyed it. And would definitely recommend it to people. But I really wish they had more videos to choose from...
No way of knowing if greeting was received without actually asking the recipient. Also not much new to choose from. Would definitely like to see some new Halloween stuff, maybe some new zombie skits.
I wanted to create this jib jab for a power point presentation for a wedding anniversary but site doesn't allow this. Very disappointed
Generally good but new animations aren't frequent enough. Too many old animations. I would like to see the option of adding the persons or businesses name into the actual animation. Would be nice to see new material.
Easy to get done! I enjoyed the many choices you gave me to select from as well. Geez... overall well done is that enough characters for a review?
All good. Clever options and lots of them. Didn't use face insert option but it looked easy to use. Good job.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

