JibJabReviews 12,899

My first one that i thought i sent to FB never showed up

Easy to use. Happy with my selection. Feel it's all one type of humor. Would like to see more variation of content.

Answered phone right away. Needed a refund and there was no problem or
Hidden agenda's. Devonne was a very good representative for Jib Jab. Thank you.
Usually would not take the time to do a review however customer support is not that
Great anymore with many companies. Great job

I wasn't happy with my first JibJab card (long message wasn't included), and they gave me a full refund, as promised, and asked for feedback on their service. Excellent customer service makes up for a less that satisfactory experience!

I went on your site to send an e card. I was not aware andi was not made clear that I could not buy a single card but had to suscribe for a year which in fact to my regret as the cost for a subscription is far more than I spend on cards in one year. I think this should be made clear at the beginning of the process. Why not sell cards individually? I am very annoyed about this. You deserve no stars from me for this reason.

Problem with accounting was handled immediately with no hassle.

Great fun. Shame it's a paid service, but the cost isn't too bad.

We tried to play it that morning and it kept stopping. Gave up until later in the day. Wish it had played correctly when I wanted it to.

I made a father's day card and wanted to buy it on its own or pay for a month - at the till I signed up and then found out a year's subscription of $18 came out immediately, I mailed customer services and it was refunded in 2 days which was very fair.

I checked his spam folder, everything, it is nowhere to be found. Can I have my 18.00 back?

Would be 5 stars if clips would not start with the advert for jibjab and if clips would not be charged to download in addition to the subscription fee

I had a very hard time adding the greeting to my Facebook page. Finally got it later in the day. I do not have the jib jab app, but couldn't get over how difficult it was for me to get it to the FB page. Better luck at the next one!

It was so easy to make and send videos starring ourselves. It is great to see current music. One improvement would be to add more videos where you can set the mouths to move, rather than just inserting a head pic. Cheers.

They handled the situation professionally and fast.

Very good! They pulled a lot of my laughter. But not because I'm cutting costs.

I think you should tell people up-front that there's a charge. It isn't that much, so honesty would go a long way with folks. Being sneaky is Not appealing,

Your site says 1.99 a mo. Not 18 all at once.
I would like to recind my subscription immediately and have a refund
Thanks,
Scott

Hope to see more video available in near future.

Fun and enjoyable chance to create personalized video and ecards! It was easy and I am not skilled with technology so I lived it! Downloaded pictures from my phone and the laughter followed. It's almost addictive! Love it. Can't stop telling about the app with others!