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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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It's a great experience! Can't wait to have a reason to create another.
What I created was never posted. I would like to cancel my subscription and get my money back!
Very Fun site. Enjoy creating videos & sharing them with friends & family. Keep creating more templates. Try doing some of the old classics from the 60's, 70's, & 80's, and also crazy cult classics Like you did with "I'm Too Sexy" by Right Fred Saids. Try "Ma Na Ma Na" by the Mupets or "A little bit of Bambo #5" byLou Bega or "Flying Purple People Eater" by Sheb Wooley's or '"The Battle Of New Orleans" by Johnny Horton" or "Put another Log on the Fire" byTompall Glaser or "It's Hard to be Humble" by Mac Davis or "80 Proof Bottle of Tear Stopper" by George Strait or "Turning Japanese" by The Vapors
For only $18 a year, all the cards and videos available are so worth it! Highly recommend signing up!
I thought that I was signing up for $1.50 then find an $18.00 charge from Jib Jab.
I also sent 4 cards out and only 1 showed up to the recipient.
I will be canceling my subscription
I have paid full-price for 2 years only to discover after I paid full price last year that there was a promotion sale that would have saved me a few dollars. And after I paid full price again this month, there was another promotion deal!
I don't like all the hip hop music videos. They're not appropriate for younger kids. I'd like to see more appropriate music videos for kids or adults who don't like seeing the sexual explicit ones!
It was easy to construct a very humorous card which was well appreciated by its recipient. I only wish there was a way to purchase cards individually.
Heather from JibJab was amazing at resolving my issue- nothing too much trouble, 1st class service
I joined the membership to send one custom card, although the card is very fun, I did not want to sign onto a full year of membership. JibJab does not have any other choices but a full year membership when we join. Besides that it's also automatically recurring... For me, that's inflexible and inconvenient.
Facebook keeps removing the videos. Such a disappointment
It was fun to do finding pictures was a little harder
It's been a while since I've used JibJab, but considering the wide range (and the crazy choices) of cards, there really was no competition. I put together a father's day card for my son-in-law and sent it on (telling him to make sure to view it with the kids). It was a smash! My grandson wanted his dad to keep playing it over and over. I think I made the right choice :)
Not all options were available on the app. VERY difficult to post on Facebook. Some would not post at all and others I had to "post" several times before they would show up on Facebook.
The "dance" card I sent was easy to make but when I went to make a "audio/song" card, only the first time did I get the directions to line up the mouth. When I tried it again, since the first time did not work, those directions (cues) were not given again and it did not work out.
I must say though that the "dance" card was very well received.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members