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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Everyone loved the videos I posted for father's day. Hysterical!
I have been a member prior to this card. I liked it when I had it and had the money to rejoin so I did.
My friend sent one to hubby and I look over it, so I sent one to mine!
Love JibJab, and have been a member of the site for several years now. ONLY complaints are there need to be newer choices more often and more family-friendly choices.
In other words, there are a lot more off-color or adult type choices than there are family-friendly, and several of the family-friendly choices are either boring, outdated, or lame.
Brilliant idea and overall, fantastic site.
I was able to easily, and quickly, make a fun birthday video card that my nephew loved!
Like how easy it it is. Good site for when you would like to send a quick card.
This app is easy to use and has many different themes to fit your situation. Like it.
2 dated cards not received by recipients & may not have been sent.
Tried to send again but still not received.
I eventually forwarded to each from emails & one would not play.
Also tried to send a card to a child but could find nothing appropriate.
Very disappointed
A great way to send your loved ones and friends a special message!
I strung a series of clips into a story and it went over very well
Made my husband a card for Father's day he loved it.
The instructions were very clear and easy to make the video. I couldn't stop laughing when I finished. Great fun!
I tried a dozen or more times or make a Father's Day card with no results. I waited a while and tried again. Not happy with Jib Jab. If I try again for another holiday and have the same result, I will cancel my membership.
When I went onto the site to do my jib jab video, the pricing for the video said $1.50 to make my own. I made the video and was very content with what I had, but was a little surprised to see they had charged me $18.00 for a years subscription. I did not see that disclosed when I made my video.
I love the idea and have had fun using your cards but wish you had some Christian cards.
You can make some pretty funny stuff with JibJab. It's always a blast!
The Father's Day video greeting was sensational! It was humorous and the sound track was perfect! It was a big hit!
Takes a little practice to get the mouths to work right. Not much explanation
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

