JibJabReviews 12,899

Had to repeat several times. Not user friendly for me.

JibJab's automatic renewal was not what I was interested in. I let JibJab know and they immediately reversed the renewal and refunded my subscription cost. This was a great resppnse and I would not hesitate to use JibJab in the future.

Jib Jab has something for everyone's tastes - and its a breeze to use.

I was pleased with the made to order card when completed. However, when it posted to Facebook, it was a closed envelope not even showing the recipient name, but advertising your company, I had to repost adding the caption HAPPY BIRTHDAY SARAH which was already inside the card, she would have had no reason to open the card as it was sent, also ther was no option for posting the card to her timeline.

The software is very easy to use and the range of videos you can personalise is great, so very happy there. However in order to send it you have to sign up to a full year of JibJab, which comes in at $18. If you want to download the video - which, let's face it, causes them no extra hassle/bandwidth/cost etc, is another $1.99.
I gather it's more flexible if you use the phone app, but on a Mac the website verges on rip-off.

Scheduled the e-cards to be emailed 5 September 2016, still not been sent to the recipient and the email address is correct too

Seria bueno que la pagina tuviera traducción al español

I have nothing negative to say about the content.
My issue is with sending the cards... no one dares to open them up so they go unseen.
I will cancel due to this reason.

Birthday card was never delivered using the scheduled delivery date option

All I wanted was to use the service once not subscribe to the site for 18 USD, I found the website very misleading as I thought I was paying for one card not an annual fee. Never to use again, maybe make your website a bit clearer

Problem with jibjab on my lphone 5.
Jibjab service respond to me and they work to solve the situation with new update coming soon

Thanks ti jibjab service

I had a billing question that was resolved by an actual human being named Jeremiah. In less than one minute my issue was taken care of quickly.

Lots of options you offer but wish your staff would also develop some more serious and genuinely softer approach to birthdays, anniversaries and special occasions. Some of your audience may be somewhat older crowd and for that segment your inventory gets a bit 'thinner'.

This is one good way to make somebody day... By a good laugh. This is a very good Idea... Right up my alley. You only go around one time in life. Laughing is one good way to do it.

Simple, friendly, efficient, professional. How it should be in the world of customer service!

It is fun and easy to find a great card and you can do this in the comfort of your own home. There is a lot of choice and something for everyone. So much easier than picking out a card in the store and then putting it in the snailmail!

Great Experience! Always have fun making these cards for family and friends.

I made a card for my friends birthday and was charged for an annual membership rather than a single card rate? Working through that correction...

Charged for the entire year instead of by the month. Was not aware of this. I would like a refund!

It's sometimes hard to find birthday greetings in which you can insert faces for children. Please give us more of those. Thanks