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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Montana
1 review
0 helpful votes
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Great fine
December 13, 2016

Have enjoyed using the jib jab website so much fun and energy

Date of experience: December 11, 2016
Mexico
1 review
0 helpful votes
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5 Stars
December 13, 2016

As I am older, I had a bit of trouble getting started, but I got some help. What I really don't understand is how to save something and mail it at a later time. I have had to reconstruct the same X-mas card twice.

Date of experience: December 11, 2016
Wisconsin
1 review
0 helpful votes
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I do have a problam
December 13, 2016

I am an old person. All the great cards require me to put a face in the card and it is hard for me to do that. Could you possibly give a little more instruction on that at the site for us non techno geeks (aka old people)? I do enjoy the cards. They are just the perfect sense of humor.

Date of experience: December 11, 2016
Australia
1 review
0 helpful votes
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Hilariously Entrtaining
December 13, 2016

Have had so much fun with Family & Friends since i joined JibJab,
Everyone is in histerics that i've sent them to, Mind you i myself am in stitches and doubled up with laughter every time i organise one to post off to Facebook. Absolutley love it, never had so much fun as i am with JibJab... Thanks heaps..

Date of experience: December 11, 2016
Indiana
1 review
0 helpful votes
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JibJab Fun
December 13, 2016

Love using this site. Extremely easy to navigate... And tons of fun.
Up the good work

Date of experience: December 11, 2016
Virginia
1 review
0 helpful votes
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Entertain my friends!
December 13, 2016

I've been sending JIBJABS for years and years. My family loves the spoofing and it gives me a chance to share my devious thoughts and defer the blame!

Date of experience: December 11, 2016
New York
1 review
0 helpful votes
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Fun experience
December 13, 2016

Being a non techi made me hesitant to try the head shot cards. JibJab made it easy

Date of experience: December 11, 2016
Australia
1 review
0 helpful votes
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Takes your money...
December 13, 2016

JibJab takes your money very easily but the product is poor. I have caneceled my repeating subscription and consider the US$18 a donation to workers at JibJab.

Paul.

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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Too many fees
December 13, 2016

The finished product was outstandingly hilarious! Unfortunately, I had to become a member (not a large deal), but then to download it I had to pay an additional fee... why?

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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Amusant
December 13, 2016

Facile à faire, amusant, les enfants étaient contents et les grands ont eu du plaisir à se regarder dans des scènes amusantes...

Date of experience: December 11, 2016
Maryland
1 review
0 helpful votes
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Choices
December 13, 2016

I thought the choices were very limited and dated now that we have to pay

Date of experience: December 11, 2016
Greece
1 review
0 helpful votes
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Really funny experience
December 13, 2016

I would like to download the videos at a lower cost

Date of experience: December 11, 2016
Wisconsin
1 review
0 helpful votes
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The funniest!
December 13, 2016

If you want to put some laughter in someones life, here's your venue! Transposing a friend/family members face into a funny music video is the way to go! It will crack you up! I love it! Give it a try!

Date of experience: December 11, 2016
GB
1 review
0 helpful votes
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Love it
December 13, 2016

Love the site, some times not easy to get photos, but experience has given my friends and I great amusement, would love more music videos,
Whole site has been a great experiance

Date of experience: December 11, 2016
California
1 review
0 helpful votes
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Personalized cards
December 13, 2016

I did the sled card for Xmas this year, hilarious. Always fun to send these card to family and friends.

Date of experience: December 11, 2016
Illinois
1 review
0 helpful votes
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Awesome!
December 13, 2016

Very fun putting together... very fun sending and very fun hearing about them! Well worth the time and money, thank you for the Christmas Cheer!

Date of experience: December 11, 2016
North Carolina
2 reviews
0 helpful votes
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Fun and Funny
December 13, 2016

My family loves seeing themselves dance like no one else and love getting Jib Jab holiday greetings!

Date of experience: December 11, 2016
GB
1 review
0 helpful votes
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Great movies with JibJab!
December 13, 2016

Now I can create special movies about my family. It's very funny. Thank you!

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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Soooo entertaining!
December 13, 2016

What a riot! Love JibJab. Thanx for bringing many laughs for me and my friends.

Date of experience: December 11, 2016
Pennsylvania
1 review
0 helpful votes
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Jib jab review
December 13, 2016

While trying to put in the faces, it kept going back to having to pick out photos. Wouldn't let me use some photos I picked, maybe to many in the photo to single out one face. Grandkids, the reason I joined, loved them once they were done. Just wish it didn't keep reloading.

Date of experience: December 11, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA