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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Have enjoyed using the jib jab website so much fun and energy
As I am older, I had a bit of trouble getting started, but I got some help. What I really don't understand is how to save something and mail it at a later time. I have had to reconstruct the same X-mas card twice.
I am an old person. All the great cards require me to put a face in the card and it is hard for me to do that. Could you possibly give a little more instruction on that at the site for us non techno geeks (aka old people)? I do enjoy the cards. They are just the perfect sense of humor.
Have had so much fun with Family & Friends since i joined JibJab,
Everyone is in histerics that i've sent them to, Mind you i myself am in stitches and doubled up with laughter every time i organise one to post off to Facebook. Absolutley love it, never had so much fun as i am with JibJab... Thanks heaps..
Love using this site. Extremely easy to navigate... And tons of fun.
Up the good work
I've been sending JIBJABS for years and years. My family loves the spoofing and it gives me a chance to share my devious thoughts and defer the blame!
Being a non techi made me hesitant to try the head shot cards. JibJab made it easy
JibJab takes your money very easily but the product is poor. I have caneceled my repeating subscription and consider the US$18 a donation to workers at JibJab.
Paul.
The finished product was outstandingly hilarious! Unfortunately, I had to become a member (not a large deal), but then to download it I had to pay an additional fee... why?
I would like to download the videos at a lower cost
If you want to put some laughter in someones life, here's your venue! Transposing a friend/family members face into a funny music video is the way to go! It will crack you up! I love it! Give it a try!
Love the site, some times not easy to get photos, but experience has given my friends and I great amusement, would love more music videos,
Whole site has been a great experiance
I did the sled card for Xmas this year, hilarious. Always fun to send these card to family and friends.
Very fun putting together... very fun sending and very fun hearing about them! Well worth the time and money, thank you for the Christmas Cheer!
My family loves seeing themselves dance like no one else and love getting Jib Jab holiday greetings!
Now I can create special movies about my family. It's very funny. Thank you!
What a riot! Love JibJab. Thanx for bringing many laughs for me and my friends.
While trying to put in the faces, it kept going back to having to pick out photos. Wouldn't let me use some photos I picked, maybe to many in the photo to single out one face. Grandkids, the reason I joined, loved them once they were done. Just wish it didn't keep reloading.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

