JibJabReviews 12,899

This was such a fun app when we used it in the past. I had totally forgotten that I even had the app until my account was charged for the annual subscription. It was very easy to get in touch with the company and I was able to request a refund since I was within the time window. They reached out to me within a few hours granting the refund.

Do not sign up for a paid account. I have been trying to cancel since 2018 and it is 2022. Jib Jab still continues to auto renew every year. Every year I have to fill out a refund form and request cancelation. It must be their business practice to continue auto renewal in hopes people won't notice the charge.

Jibjab is fantastic. Jibjab manages to transform my worries into hilarious moments, causing me an excellent well being. Jibjab is a place of happy people. At the age of 90, I consider jibjab my youth elixir. Thank you a million times Jibjab. Gustavo (Brazil)

My account was charged for a yearly renew when i thought it had been cancelled. After reaching out to jibjab customer service i was contacted within minutes, and only a few short minutes after that the refund was back in my paypal and the membership cancelled! Thank you for the prompt and complete job from your customer service team!

While I enjoy JibJab cards and videos, I'm not on social media very often. When I requested a refund to my subscription renewal, the response was prompt and courteous (with a little humor involved as well) Great job JibJab! I won't hesitate to do business with them again.

We have found JibJab to be a fun and very safe website to use over the years. Our family and friends have always loved receiving funny and very unique cards and the website is set up to use with ease and comfort. Not only that, the staff at JibJab are so lovely to deal with too. Very professional and efficient and a real pleasure to communicate with. Thanks very kindly to everyone at JibJab.

Shouldn't be advertising link to free birthday e-cards when they are demanding membership to access your e-card@ 24$ U. S per year - scam much.

The JibJab Team provided exceptional customer service in a very timely manner! Their response was not only very timely, but also very professional and respectful. Love it! Kudos to JibJab! :)

I hadn't realized that I had signed up for Jibjab for another year until I saw it in my bank statement. I emailed JibJab and within 2 hrs my subscription was cancelled per my request along with a refund. I'm very impressed and happy with their fast and honest service.

They'll send you an email and say hey wouldn't it be cool to send your friends a little video of you dancing around with your head on some ridiculous cartoon. Then out of the blue they'll take $24 out of your account for membership for something. I have no idea what it's for because who in their right mind would pay $24 to send a dancing cartoon out every now and then to your friends. The answer is... nobody. That's obviously why they have to steal money from people. They did refund my money pretty quickly but they overdrew my bank account and cost me $35 that I couldn't get back. I would recommend that you read all the fine print very carefully when you go on that site.

Overall JibJab is fun to play around with and my children and grandchildren can entertain themselves for hours, but I found that I wasn't using as much as I used to do in the beginning so that's the only reason why I decided to end my yearly membership. Again it's a great laugh for holidays and birthdays!

Although I only used it for a short time it was really neat and fun. But I really appreciated them quickly answering my request for cancelation with urgency. If you are someone who likes to send unique cards this is the app for you.

Recently an issue surfaced requiring the assistance of their customer service department. Although I was not sure what to expect, I was surprised by the level of friendly responsive help I was given. Most important, with their help my issue was quickly resolved which exceeded my hopeful expectation.

Jib Jab is great. Have enjoyed it for the past year. Customer service is quick and painless. Highly recommend!

I want to begin by saying that I love making e-cards with JibJab. My family and friends really enjoy the cards, especially during this dreaded COVID-19!
I contacted JibJab concerning a problem and I was impressed at how quickly I received a response. Keep up the great work!