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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I have been with JIBJAB for years and had a special discount auto-renewal rate.
Because of changes to my old Costco Amex card, my husband's membership was accidentally canceled because PayPal had the old info.
JibJab's customer support rep Taylar went the extra mile and reinstated my account. Very happy with JibJab.:-)
I was very impressed with the fast, friendly and effect service provided by the Jib Jab Support team. Emailing from Australia I wasn't expecting such a quick turnaround is resolving my issue. These guys are excellent!
Thanks for the seamless, jabs free response to discontinuing my account and reimbursing the payment. I appreciate there was no jibjabbing back and forth with a rep bent on making the experience undesirable. This way I am sure to tell folks "Oh jibjab, try them they're alright. And really you were. It's just that I did not use the service as much as I thought. Even with the neat things you could do when dressing up your greeting cards. I really liked that. Well enough jibjabbing from me. Continued success to you.
I canceled my subscriptions and got quick and courteous response. Very happy that I didn't have to chase after them for a refund.
I love the ease of creating a fun alternative to traditional gift giving for friends and family of all ages and backgrounds. It is fun to have fun while creating an experience for others to share and enjoy.
Several people who were sent Jib-Jab cards did not open them, because they thought they were spam, even though it said a card from me was being sent. Would prefer that you emails say they were sent by me, if that is possible.
Jib Jab cards really are the best as far as humour and bringing a smile to the face of the receiver.
Every time I send a card I get a fun response back as we all end up laughing at the images, music and dance moves.
It is not clear yo me what you are charging me. It was not my intenton tobuy yet, but to try, and i suddenly bought something i didnt want tobuy.
I found this program easy, intuitive, fast, incredibly funny! I realized some videos with my daughter. We're still laughing. Thank you
In spite of resending my card twice it still hasn't been received although it says it has.
Why should I have to write more?
It was very easy to make a JibJab card and send it. We all laughed out loud. I'll use this a lot!
Thanks JibJab!
Loved making card to Happy Pharrel Williams which involved 5 people all close family and which was received with humour and amazement.
JibJab is a fun experience and their service is excellent! It was great to send a JibJab Christmas card through Facebook. What fun! I laugh out loud when anyone posts a JibJab greeting!
The Birthday "card" choices I saw available after I paid were the same as the free ones. Here is the rest of the 100 characters you insist on.
It was very difficult to find e-cards that were charming and in good taste appropriate to send to friends and family members.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members