JibJabReviews 12,899

My request was treated quickly and accurately, and I'm happy.
The required min. 100 characters for comments is at line exaggeration!

I had decided I was not going to renew my JibJab subscription this year after an auto payment had been taken. I contacted customer service and Danielle contacted me within a couple of hours! She was very courteous and understanding. She had my account straightened out by the next morning! Thank you Danielle!

I had a query about a small transaction from my account and emailed JibJab immediately. I had a speedy reply and they resolved so quickly I have rated they with 5 stars which they well deserve.

At school, we used Jib-Jab as an adult inspiring tool at faculty meetings.
Some are not appropriate for students.
Some are... kids enjoyed the funny encouragement from the principals. Who wouldn't want to see their principal sky diving off a diving board and saying you can beat any test!? Hilarious!

These folks at jibjab are awesome! They answer email questions and problems quickly. I'm glad I found them! Thanks jibjab!

Got a notice that I had been charged for Jib Jab. This was a surprise to me, so I sent an e-mail to them and within a day the issue had been resolved. I appreciate fast service, and also the fact that they followed up to explain what had happened. Very happy with the service and the speedy resolution.

When an auto-renew charge hit my credit card, one of the options in the notification email I got asked if I wanted to request a refund. When does that ever happen?! I clicked on that option and my money was refunded within 48 hours. That kind of customer-centered service will have me coming back to JibJab in the future!

Very cheerful and joyous site!
The friendly and helpful staff.
It's nice to have a deal!)) I recommend.

I thought I had cancelled my membership but when it was paid out of my PayPal account, I sent an e-mail of inquiry to JibJab. The same day I received an e-mail that they received my message and the following day I received a full refund!

You send them a note, you get a reply. Your problem is taken care of. It's just as simple as that. Extremely happy with the JibJab service department and there responsiveness. I couldn't be happier. Thanks a bunch!

Terrible customer service. No phone number! Only use email and then take TWO DAYS to answer it. They zap that credit card with no delay, no problem. But talk to you, hell no.

After months of problems with posting on e-mail and faceook, Taylar understood my problem and worked with me to start jibjabing friends and family again! It's so much fun!

Recently in error I ordered a duplicate subscription not realizing that my wife already had one. I contacted the JibJab help line and immediately they credited my credit card. We will continue to have fun with ongoing JibJab ecards.

Great customer service. A great site. Lots of fun! I enjoy the varied options, songs and it's all so easy to use.

There was a mix-up on my account and JibJab took care of it immediately with no questions asked. Their customer support is amazing!

A very kind and understanding company. Dealt with quickly and with compassion. Thank you very much for all your help.

I had a really positive experience with the customer service at JibJab. I feel they truly care about their customers, which I think is rare in alot of today's businesses.

Great product, great price and excellent customer service. Lots of fun and a great way to send cards at the last minute as well as being able to schedule those in the future.

Hard to remove a face if you put it in the wrong place. It came up on every card i tried to make could not erase.