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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Email was never received on PC address. Only iPhone. Tried several times and double checked everything.
My valentine didn't receive her card until I asked her about it and had JibJab resend it - after the big day!
Iam so happy same as with my grandkids in the Philippines to see them in their funny costumes while dancing and singing. So much fun!
Thank you. I still need to figure out how to use from iPhone. Have it on iPad and it's great. I like that i still have all the pictures i put in years ago but can add more and delete any i no longer want.
I love how easy it is to use! I send my kids these with their faces and get lots of "lol" back! I only wish you could start with the number of faces you would like to use and it would pull things that fit your number.
I created several videos and the intended recipients advised they did not receive on the day I scheduled (Valentine's Day)
Loved the variety and the video was well received! I wish there was a selection for children because my 2 yr old grandson loves interactive and/or animated videos and I would have loved something a little more age appropriate. All in all he and my daughter loved it and he will watch it for a long time to come remembering the special birthday video from Poppie and Nonnie! Thank you
I couldn't stop laughing after playing it over & over! I got alot of great feed back on the Valentines Day e-card! Can't wait to try the others.
The videos are so well produced! Adding my family and friend's faces makes them personal and more hilarious. Everyone I send a JibJab to always loves them... they are such a hit!
It is easy to upload faces and position the mouth. You can turn pictures into a hilarious video in minutes!
I had a little trouble putting the photos on a card with more than 1 Face on ya card at first, but then I get the hang of it.
Very good app. Music videos are a lot of fun and easy to make and share. Gifs tool is also entertaining. I just miss more variety in gifs and songs.
I LOVE TO LAUGH AND MAKE OTHER PEOPLE LAUGH. THIS APP OR SITE IS AN AMAZING TOOL TO HELP ME ACCOMPLISH MY GOALS!
I really like what you are doing. Though, its really nice to know when the person you sent the video too that we are informed like the way Jacqui LawsonCards does. When ever I sent out Jacqui Lawson cards I would get a email letting me know that the recipient viewed it. Great feature. Also, when I tried the free intro it was a bit of a challenge getting the mouth to look right. There was no way of deleting the pictures and I kept adding more pics and it was confusing as to which copy I should work with. I think a delete button for the pics could be helpful... cause it takes a few times to get the size of the face right.
It's been a great website all along. I have no complaints. Plus, sometimes I just login to have a laugh. My friends enjoy the cards too.
It's always fun and easy -- everyone loves getting the hamster-grams! I would like a little more leeway in terms of snugging up the edges of the pics so they look a bit more polished, but seriously -- it's a small thing!
This is a great app if you just want to have fun however the mouth movement is rough. LSO THERE IS NO WAY TO BCK UP IF YOU DON't like the photo selection. It requires starting over again.
Cute videos. And funny. Enjoy sending to my family and friends. They liked them as well. Took me a few tries before I figured out the mouth position. But really cute!
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members