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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Alabama
1 review
0 helpful votes
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Video
May 10, 2017

Make the video and the result was fine. I wanted to download a copy was unable to do so. I had done it in the past but wasn't able to find the option anymore.

Date of experience: May 8, 2017
North Carolina
1 review
0 helpful votes
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Perfect marketing touch
May 10, 2017

Funny and refreshing way to touch our clients. They loved it! Perfect for Cinco De Mayo. We love Jib Jab and will continue to use it as a way to stay in touch with our clients.

Date of experience: May 8, 2017
Israel
1 review
0 helpful votes
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Didn't work when I needed it...
May 10, 2017

I needed the service for an online event. For some reason I got auto logged out just before the event so all images and movies prepared got lost once I've re-logged-in... It was very disappointing!

Date of experience: May 8, 2017
Australia
3 reviews
0 helpful votes
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Birthday Card
May 10, 2017

I found JibJab to be Excellent. Well made Card, Easy to use format and Fun to create. The Subjects Face fitted perfectly onto the Creation. There was a decent selection of formats to go with and found it to be Not too expensive.

Date of experience: May 7, 2017
New Jersey
1 review
0 helpful votes
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Family Time
May 10, 2017

I like to watch the kids make the videos. They get a kick out of putting their relative's faces in the jib jabs. I just get them into the site and they take over. From picking faces to animating them.

Date of experience: May 7, 2017
Florida
1 review
0 helpful votes
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Easy To Use and Good Quality
May 9, 2017

Fun using sitejabber, and then getting the feedback about the card too. Overall I am happy and satisfied with the experience.

Date of experience: May 7, 2017
Georgia
1 review
0 helpful votes
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After I uploaded the facial pictures I chose to use and manipulated the mouth to react just right for the song, the outcome, for me, was amazing! My goal was to put a smile on my son's face for his birthday because I could not be there to celebrate it with him. It was amazing, this birthday card did just that! Thank you!

Date of experience: May 7, 2017
Oregon
1 review
0 helpful votes
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David good work
May 9, 2017

Been using since you guys started. Never had a bad experience. Always first class. You have made it easy to bring joy to people I send to.

Date of experience: May 7, 2017
Texas
1 review
0 helpful votes
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Fun videos but...
May 9, 2017

The videos are fun and well done. They're great to send for a birthday or celebration once in a while. But I'm not convinced that paying $18 a year is worth it. I would rather pay for one at a time.

Date of experience: May 7, 2017
GB
1 review
0 helpful votes
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Such Fun
May 9, 2017

Had a great time creating ecards, I was crying with laughter, have sent them to various family and friends.

Date of experience: May 7, 2017
Florida
1 review
0 helpful votes
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Fun With Family
May 9, 2017

I love to send things to family & friends that are funny & different, and JibJab fits the bill!:-)

Date of experience: May 7, 2017
Georgia
1 review
0 helpful votes
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Fun
May 9, 2017

I love this so much! Jib Jab is great! I'd like to see more choices. More songs. More videos offering one head

Date of experience: May 7, 2017
Florida
2 reviews
0 helpful votes
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Good seeing easy to do
May 9, 2017

I was very satisfied with the selection of cards, the ease of sending the card and the promtness of delivery

Date of experience: May 7, 2017
California
1 review
0 helpful votes
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Great Fun!
May 9, 2017

This is a wonderful site with the best and funniest ecards imaginable. I'll come back when I have more people to send to.

Date of experience: May 7, 2017
Georgia
1 review
1 helpful vote
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We had a subscription 3-4 years ago. We let it expire because the number of very good card selections disappointed us. I needed to send a couple of cards recently and re-subscribed, thinking that the selections would have been improved and expanded. They have not. Because of this, a subscription to JibJab is a poor value, so I cancelled it.

Date of experience: May 7, 2017
New Jersey
1 review
0 helpful votes
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Another family Birthday
May 9, 2017

Easy, fun, lots of appropriate choices for various occasions... now I will conform with a request to complicate the uncomplicated... 100 yet?

Date of experience: May 7, 2017
Canada
1 review
0 helpful votes
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Birthday
May 9, 2017

Great choices. Fun and easy to make greeting card enjoyed by the recipient. Hope to do more in the near future

Date of experience: May 7, 2017
GB
1 review
0 helpful votes
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Please can you contact me and tell me how to get into the site? I like what I used on the one day I sent them but need help to use it again, please.

Date of experience: May 6, 2017
Missouri
1 review
0 helpful votes
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Jibber jibber jabber wok
May 8, 2017

Jibber jibberish jab, jib jab. Jiiiibbbbeeeerr jaaaaabbbbber.
Fun fun fun till your daddy takes your t-bird away.

Date of experience: May 6, 2017
Vermont
1 review
0 helpful votes
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So funny!
May 8, 2017

My family has always given humorous cards for every special occasion. We try to out-do each other... and now I've got them all beat with JibJab!

Date of experience: May 6, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA