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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Make the video and the result was fine. I wanted to download a copy was unable to do so. I had done it in the past but wasn't able to find the option anymore.
Funny and refreshing way to touch our clients. They loved it! Perfect for Cinco De Mayo. We love Jib Jab and will continue to use it as a way to stay in touch with our clients.
I needed the service for an online event. For some reason I got auto logged out just before the event so all images and movies prepared got lost once I've re-logged-in... It was very disappointing!
I found JibJab to be Excellent. Well made Card, Easy to use format and Fun to create. The Subjects Face fitted perfectly onto the Creation. There was a decent selection of formats to go with and found it to be Not too expensive.
I like to watch the kids make the videos. They get a kick out of putting their relative's faces in the jib jabs. I just get them into the site and they take over. From picking faces to animating them.
Fun using sitejabber, and then getting the feedback about the card too. Overall I am happy and satisfied with the experience.
After I uploaded the facial pictures I chose to use and manipulated the mouth to react just right for the song, the outcome, for me, was amazing! My goal was to put a smile on my son's face for his birthday because I could not be there to celebrate it with him. It was amazing, this birthday card did just that! Thank you!
Been using since you guys started. Never had a bad experience. Always first class. You have made it easy to bring joy to people I send to.
The videos are fun and well done. They're great to send for a birthday or celebration once in a while. But I'm not convinced that paying $18 a year is worth it. I would rather pay for one at a time.
I love to send things to family & friends that are funny & different, and JibJab fits the bill!:-)
I was very satisfied with the selection of cards, the ease of sending the card and the promtness of delivery
This is a wonderful site with the best and funniest ecards imaginable. I'll come back when I have more people to send to.
We had a subscription 3-4 years ago. We let it expire because the number of very good card selections disappointed us. I needed to send a couple of cards recently and re-subscribed, thinking that the selections would have been improved and expanded. They have not. Because of this, a subscription to JibJab is a poor value, so I cancelled it.
Easy, fun, lots of appropriate choices for various occasions... now I will conform with a request to complicate the uncomplicated... 100 yet?
Great choices. Fun and easy to make greeting card enjoyed by the recipient. Hope to do more in the near future
Please can you contact me and tell me how to get into the site? I like what I used on the one day I sent them but need help to use it again, please.
Jibber jibberish jab, jib jab. Jiiiibbbbeeeerr jaaaaabbbbber.
Fun fun fun till your daddy takes your t-bird away.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

