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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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This was perfect for a last minute Mother's Day card (don't judge). Excellent comedy factor also - good selection of music and the animations are funny.
1 of 3 cards seem to have actually sent. I love this product otherwise and in the past it worked great. Not clear what went wrong.
I signed up with JibJab because I thought it was $1.50 for a month. I sent a few videos to my mother for Mother's Day. THEN I realized that I couldn't just sign up for one month - it was for a year! THEN my husband got the credit card statement and the amount was more than $1.50 a month so I'm guess it was US funds and not Canadian. UGH!
Every time I send a card it gets rave reviews... Just would like more selections for customized videos.
I would have liked to have more selections to choose from. In the past I thought there was a larger more diverse library.
It has been rewarding. Everyone likes the videos and can't wait until I di another one. It has been a great site to go on and make videos.
I thought the Mothers Day offerings were a little disappointing. I have certainly see JibJab do bettter..
I JibJab like it's my Job! This is hysterical.
I'm addicted. Everyone loves looking at them. If you take time to find the right picture- it can be funnier. I only wish throughout a video, you would be able to choose different photos. It adds an element of humor to have the same expression on each scene of video, but I thought I could pop a few various headshots of same person. That would be a great improvement.
I paid for a service and sent two personalized cards for Mother's Day: one immediately and one set to arrive on that day (May 14). One was sent and one was not (checked junk mail, etc).
It was okay... but really liked ability to insert a facial photo into the card.
Your cards are amusing... don't know enough about the inventory/options yet.
Was able to instantly create a fun card at the last minute with minimal fuss.
Highly recommend to anyone who enjoys something a little different. Sent it to my 82 year old mother who thought it was great fun,
Thank you.
Easy to use application. Numerous programs to choose from. Friends appreciated receiving one, particularly the humorous ones. Excellent value. Will recommend to friends.
My kids and I enjoy creating cards for others or sharing a card on special occasions and they get watched over and over! :)
I only have good feedback to give, quick and professional services. Wow's over wow's I only have good feedback to give, quick and professional services. Wow's over wow'sI only have good feedback to give, quick and professional services. Wow's over wow's
I emailed the card to my mother on Mother's day and the card would not open or play unlike they have in the past. This was disappointing, but not the only time this has happened to me over the last few years.
Jibjab was such a great motivational aid in my classroom. My students were always so excited to be the stars of their own movies with the latest music. Recommend highly to any teacher of all year levels.
My husband is an active duty soldier deployed and we weren't able to celebrate his birthday this year as a family. He also did not want us to mail him any gifts because he would have to fit them in his suitcase a month later. So this year I decided to make him an Ecard with our two kids, two dogs, and my self singing 50 cents In Da Club. It is the funniest video! Our two dogs dancing and singing stole the show. My husband said our video was a hit in Afghanistan with all of his coworkers. Thank you for this cheap service that allows us to send hilarious personalized videos.
A lot of fun however face mapping software is too basic particularly around
The edges of the face. I feel this could move your programme forward considerably.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

