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jClub.com

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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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New Jersey
1 review
0 helpful votes
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Shipping time frame
March 19, 2016

I always seen to find that whatever I order takes almost a month before it gets shipped and I have to do the follow up to find out that I was forgotten about or the distributor no longer has it. Not good Choxi

Date of experience: March 16, 2016
Washington
1 review
0 helpful votes
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Good prices
March 19, 2016

I have enjoyed getting things at great prices. Sometimes they took awhile to arrive but everything was as advertised :)

Date of experience: March 16, 2016
New York
1 review
0 helpful votes
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GREAT PRODUCTS & SERVICE
March 19, 2016

After 41/2 years of specialists, physical therapy
And constant pain in my neck and back, I have found relief using the portable full body vibration machine ( using it for a week). Am hoping to relieve pain in my arms and hands and legs with continual use. All of this caused by a careless speeding driver on his cell phone. Other purchases have been super at cheap prices. Thank you, Choxi!

Date of experience: March 16, 2016
Connecticut
3 reviews
0 helpful votes
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Very satisfied with choxi
March 19, 2016

I need to return some things and toxic took care of it immediately. I also have no problem with all of the things that I buy they come quickly and are in great condition.

Date of experience: March 16, 2016
Wisconsin
1 review
0 helpful votes
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Bittersweet Experience
March 19, 2016

My first order with Choxi included two items, one I received within 14 days and the other reached 20 days and still had not arrived.
I contacted customer service and at least 3 people replied back to me almost immediately and over the next few days with follow up info.
My second item was no longer available and my money was refunded.

Date of experience: March 16, 2016
California
1 review
0 helpful votes
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Good experience
March 19, 2016

Order arrived on time and the product was on par with what I was expecting from the description. Good overall experience.

Date of experience: March 16, 2016
New Jersey
1 review
0 helpful votes
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Customer service issue
March 19, 2016

I'm missing items from my order. Nobody is following up. I keep reaching out. Should automatically refund for missing items unless on back order and then should be notified.

Date of experience: March 16, 2016
Tennessee
1 review
0 helpful votes
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Lovely site
March 19, 2016

The site is user friendly and the items are wonderful

Date of experience: March 16, 2016
Mexico
1 review
0 helpful votes
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NO clue what IpurchaseD thAT DAY
March 19, 2016

All has been good. Customer service excellent some vendors not reliable.

Date of experience: March 16, 2016
Indiana
1 review
0 helpful votes
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Lovin' Choxi
March 19, 2016

I love the products, the shipping charges and always receiving products on time. Choxi is definitely my favorite place to shop.

Date of experience: March 16, 2016
New Jersey
1 review
0 helpful votes
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No notifications
March 19, 2016

I didn't receive any notifications about shipping or delivery of my last order. I happened to come home and find the item sitting in front of my house.

Date of experience: March 16, 2016
California
1 review
0 helpful votes
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Consumer007
March 19, 2016

Experience is quite good. I would like a phone number, but they like e-mail for communication. Variety of items for sale at reasonable prices if you consider tax and shipping fees... you have to do the math. It's always nice to be able to return something to an actual store without keeping the post office in revenue, but it's your choice. I've been very satisfied with their customer service. It's fun to shop at this site!

Date of experience: March 16, 2016
South Dakota
1 review
0 helpful votes
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Good experience
March 19, 2016

Everything that has been ordered has been good to excellent merchandise. Have not had to return anything, either for wrong or damaged items.

Date of experience: March 16, 2016
California
1 review
0 helpful votes
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Somewhat Satisfied
March 19, 2016

Don't like that purchases don't come all together, I don't like I get things I didn't order, don't like I don't get everything I ordered, don't like not getting my Money put back on My Card I get a Credit.

Date of experience: March 16, 2016
Louisiana
1 review
0 helpful votes
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Happy with my purchases
March 19, 2016

Very satisfied with the delivery and quality of my items. Returned a pair of shoes due to the wrong size having been shipped ~ customer service was quick and handled in an efficient manner that exceeded my expectations.

Date of experience: March 16, 2016
Louisiana
3 reviews
1 helpful vote
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GREAT VALUE
March 19, 2016

Great products and great prices... reasonable shipping time also. I have purchased several things from this site and never had a problem.

Date of experience: March 16, 2016
Kentucky
1 review
0 helpful votes
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Always delivers
March 19, 2016

Choxi always delivers quality products and is very concerned about the customer's experience

Date of experience: March 16, 2016
Louisiana
1 review
0 helpful votes
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My orders are taking too long, may not order from this company any more.

Date of experience: March 16, 2016
Illinois
1 review
0 helpful votes
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Incomplete
March 19, 2016

My recent orders have not been fulfilled. Still waiting for an order placed bank in Feb... Feeling this one will fall thru as well...

Date of experience: March 16, 2016
Tennessee
2 reviews
0 helpful votes
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Two separate orders
March 19, 2016

One order was completely amazing and rated a 5 star+. The second order was not so good. I had to check on it multiple times and finally had to talk with customer services in order to get it shipped out. On the plus side once I talked with customer services it was mailed out within in 48 hours! Customer services was extremely helpful and easy to work with on the situation.

Date of experience: March 16, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States