jClub.com
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
jClub.com Reviews Summary
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
We monitor reviews for authenticity
Love Choxi... best customer service and response time... loved the quick delivery and array of choices in merchandise... thanks.
I have ordered many products from Choxi, specially open cardigans and I get many complements when I wear them.
Chronic issue with "free shipping" flash sales, but on check out they bill me for regular shipping. Then I have to call to request a refund. Which I now need to track to make sure I get the refund, which I do receive. If other shoppers also have this issue, then Choxi is holding every buyers collective over-billing mistakes as additional funds or interest free loans. As a result, now when I shop a flash sale and the checkout cart does not show my sale prices or free shipping in my cart total, I walk out the door without buying. Issue 2: order one color purse & rcvd a different color. Suspect this is another computer related inventory matter, Since the tote is much nicer than expected for the price and the color will work for me - I'm happy but still need another tote for the original need. If what I rcvd was something I don't want then the return is costing me or the price is a write-off as a loss. And the item is given away. Issue 3: Item pictures or descriptions need more accurate picture color and/or specific details describing the items. Ex1) ordered scarves that looked like clear pastels but were actually muddy darks. Ex2) ordered tote thinking it was a single compartment, actually was a divided double compartment to use as a purse rather than a hobo style shopping tote. In both cases, better lighting on pic's or written detailed descriptions about the product differences would be appreciated. Happy customers means Repeat customers.
I WAITED ON SOMETHING I ORDERED AND WAS TOLD THE COMPANY DID NOT HAVE IT, I WAS A LITTLE DISAPPOINTED BUT CHOXI REFUNDED MY MONEY AND GAVE ME A CODE FOR FREE SHIPPING AND ALL IS WELL
The phone case(s) fit perfectly, the bright color makes them easy to find and the rubbery case acts as a protection against damage.
I always enjoy shopping with Choxi. And, even though the prices are already low, I love receiving the $10 off coupons!
Choxi has consistently given me great deals! From home goods, like a cooking thermometer to great deals on coffee! Great sales and VIP bonus! Definitely a site I'll continue to use!
Most experiences have been good, however, there have been a few with problems. There was an order that could not be shipped but a credit was not issued nor was I informed until I followed up. Another order could not be shipped and a credit was not issued until I followed up. I have had system errors. I have had had to contact customer service on several occasions. The goods are generally good quality.
A great pair of knee high combat boots. Delivered quickly with no fuss
Was very pleased with the quality and prices. Placed two orders to different destinations both arrived with no problem. Only drawback is shipping time otherwise great.
Have received most of my order, good communication during the shipping process. Only one out of 7 items was less then expected... but still waiting on set of towels.
I have ordered many times, and I have been more than satisfied. Products are wonderful, with no complaints from me at all. I will order again I am certain. I check my emails daily, and I have used my $10 coupon.
Nice website, and lovely products, and selections.
I have had a great experience with you I just have not received my head phones or heard anything about it
Easy, comfort, speed, accuracy and delightfulness. Getting a lot of where did you get that from beautiful.
Although there have been glitches and a few errors and I'm waiting for a refund, these people are so nice they make you forget that stuff.
They work hard to make things right, which I hope happens soon because I need the money on the 2 sensor lights I returned in February. I just located my postal receipt, so I can now contact them and get going on it.
The $2 shipping per item in unbeatable. I ordered a clothes rack (or tree) and it cost $2 to ship. Sometimes they have 3 hour blocks of free shipping.
I recently took a survey on the aquamarine earrings in sterling that I bought. These also have to go back as the size and color do not match. As these are packaged and come in a velveteen bag, it is up to the mfgr. To catch those errors.
It sounds like I'm full of complaints, but no. Earrings, a bracelet, clothing, kitchenware, and things I now just use everyday have come from Choxi. The website is a stroll through fun. What's next?
Easy to navigate site. Sunglasses galore! I ordered 4 pair, and love every one of them! I've been shopping with Choxi for over a year now. Can't find these prices anywhere else.
From the business
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members