jClub.com
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jClub.com Reviews Summary
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
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Three of the four items ordered arrived in good time and excellent condition. One item did not and after what I thought was a reasonable time, I called. I received a great response and my situation was dealt with immediately. It was not long before that item also was delivered. I could not expect better treatment.
Great company to do business with! Always pleased with the service, great selection of products, no delivery issues.
I tried several times to order from Choxi... even before it became Choxi... and my order would always fail. Finally, there was an item I really needed, at a great deal, so I contacted customer service. Within minutes my order went through and there hasn't been a problem since. Everything I've bought has been spot on. From placing orders through to timely delivery and receiving good quality products, I highly recommend Choxi. As a plus, the times there are no shipping fees and the many coupons I receive, also give me incentive to continuue to shop with Choxi. Get on board folks and take advantage of their great deals!
Attempting to return an item. 1). I had ordered and received a package of three bras. They did not fit so I requested a Return Authorization which was sent to me. I used the mailing label and returned the three bras. 2). About four days after mailing the package I received the package of 2 bras that I had ordered. These did not fit so I requested Return Authorization... I was informed this authorization had already been sent! 3). I checked as I had a copy of the return label page and noticed they had listed a Package of 2 bras on the Return Authorization!
4) I made a phone call to them and the gentleman I spoke with put me on hold so he could make some calls, I gave him the authorization number and the address the Package of 3 bras was sent to. End result they credited my account for the Package of 3 bras. 5). Now after about 6 emails I am attempting to get authorization to return the Package of 2 bras! For some reason the Password the Password I use to. Log. In to Choxi does not work. They have sent me two passwords to use and neither one works. And I have tried tem on 2 different computers and an IPad. If you can help me I would be most grateful!
After this fiasco I am not sure about ordering from Choxi.
Shipments arrive promptly and in good condition. Have ordered several times and process is easy!
Great customer service, originally received the Paris scarf design when I ordered the Rome design, but the scarves were so pretty I decided to keep them rather than return them.
I have always been satisfied with my purchases I have made from (nomorerack)
Choxi. I recommend your web sight to all my family and friends.
"ordered 3 items. One i never got. Second they send wrong item, 3rd was a defect. Returned them for replacement after a month they email me and say sorry we will refund you in 7 days. This site seems to be in china and they don't care at all about customer service. Or they don't know the meaning of customer service. Don't waist your time or money on this site. "
I purchased a cell phone case that didn't match the picture shown online and they took it back and gladly returned the money I paid. That is awesome service and I appreciate it greatly. Thank you so much!
I was happy with all the things I ordered the clothes all fit. Everything was in good shape and true to what I ordered. I was disappointed that I could not get the light bulbs that I ordered but I guess these things happen and there is not anything that can be helped. I have ordered many things many times from Choxie and have been pretty satisfied with most of my orders.
Every thing I have bought is a lot smaller than it looks on the computer. Cheap? Yes, but, you should show the real size of the item before it is bought.
I ordered sheets! They arrived in 4 days! End of story. Choxi is fast and reliable! The merchandise is worth a lot more than what you pay for! I am recommending Choxi to all my friends and family!
I APPRECIATE THE EMAIL UPDATES ON SHIPPING AN DELIVERY, I ALSO ENJOY THE QUALITY AN PRICE OF ITEMS I HAVE PURCHASED
I have nothing but good things to say about Choxi. I love their wide variety of products and the prices are always great. On the couple occasions that I had to contact customer service they were very prompt and kind. My only thing that I could wish for would be faster shipping but other than that I love Choxi!
I have been very satisfied with my service at Choxi. I am not satisfied with some of the items I have ordered but I have had no problems with Choxi.
Best price ever for my Dawgs sandals, delivered quickly!
I had a very good experience with nomorerack.com but as time passes I feel things are getting worse. After 2 weeks i sent an email indicating that I haven't received 3 items from my last order. The support group is very nice, and, I received 2 items in couple of days latter. But after 3 weeks still I haven't relieved the final one. Meanwhile the prices are getting higher I can find the same products in other places sometimes for less. Universal Mobile Device Holder with Suction Cup Mount was a disaster it broke before I use it very bad quality. And still I am waiting for Digital Handheld Luggage Scale to recieve.
Well overall things ae good but this time I ordert earrirngs which I got but no one ever send me a note telling me how come my support socks have not come in the charged me for them but nothing yet
Selected the items, moved to purchase, enjoyed the discount, and was quickly awarded my items!
From the business
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members