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jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
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I was asked to rate my experience about an item that was never shipped. The person I talked to was very helpful and in two days I had that item in my mailbox. I was very surprised because it was not an expensive item but they gave it the same attention.
I have been shopping here for a while now and everything I get is great just as they show it. I really enjoy buying here, they have the best prices and top items here to buy and everything is shipped out ln a few days.
Not all have arrived, but the curtains are beautiful & will be installed on Monday.
I really like the dess - nice material. I appreciate things are beginning to arrive so
Quickly. And some of the items will go into my Christmas Box. I like to shop early.
I am 86 and now have 31 direct descendants whom I love dearly.
Most everything I have purchased has been delivered in a timely manner and has been correct and a quality item. I had one item that certainly didn't fit Choxi's quality I also had one item that has taken longer than expected to be delivered, but that does happen. Otherwise, I have only praises for them and am quite satisfied with the experiences I have had. Thank you and keep up the good work.
The item I purchase came, I bought them for a friend and have not given it to her as yet, but I felt it and they felt good.
I can't believe that I had my purchase sent to the wrong address. I could not stop this action with the customer service provided by this company. I will have to remember to check shipping address when I am located at a difference address.
Love, love, love them! I purchased two of them and they are great! I just washed them for the first time! Great quality!
It was my first time to use Choxi. I was well pleased with everything I bought, it was quality merchandise, at a great price. A good friend told me about the site. So I'll Be Back!
Very good price's for the same product, even that the portable hard drive I purchased was refurbished it has worked very well.
The price points and quality of my many orders has made me a #1 CHOXI Fan. I have referred so many others to share the special offers and savings. I know a few have made purchases, however I have never heard back from CHOXI!
Wow, got this request to rate your service and I haven't received the item yet. Ordered two weeks ago!
Purchased the reversible comforter and 6 piece dream sheets. They are all very soft can't wait to put them on my bed! They came packaged like they were a $500.00 new bedding set and when I took them out they felt like it too. I had my doubts about how much they cost how could they be so nice, but glad I took the chance or I would of missed out On a GREAT deal.
Was very easy to place order. Merchandise arrived quickly and was packaged very well so no problem with anything being damaged. Will order again. Very good service and easy to return items if not satisfied.
Love shopping this website. There are so many items to chose from and the quality of the items I have purchased is excellent. Sometimes after receiving an item, I'm so impressed with the quality I want to order it again but it's not available at that time. Don't have second thoughts like me. Be sure to order when you see something you want. It may not be there the next time.
Still waiting for half of my order from the third of september
As always I had excellent customer service from Choxi. But what I didn't expect was reimbursement for the vacuum. Choxi went above and beyond my expectations with the reimbursement since it didn't meet mine or their standards. Will buy from again due to this level of customer service.
Thanks again Choxi!
Quality of items are great -- but I don't like getting surveys on each individual item I order and then again for an overall survey. Please take me off the survey list.
Answer: Stone fell out of my jewelry the first time I wore it. I will never order from this "cheater" company again!
Answer: I would suggest you shop elsewhere. There are negative reviews all over the internet and on this site about the way Choxi conducts business.
Answer: I wouldn't - if anything goes wrong with it, you may never get a refund. It took me 20+ emails to get credit for $72. There service is terrible! I buy a lot online, I will NEVER USE them again!
Answer: I am a vendor who sold $11,400 of product to Choxi. I drop shipped the items directly to Choxi customers within 24 hours of receiving the order from Choxi. Chop convinced our company to extend terms to Choxi. We have never been paid the $11,400 from Choxi. We advised them that we were stopping all future shipments. They continued to sell our items, accepting customer money, knowing that we were not going to fulfill any orders received from Choxi. This seems to me to be outright fraud. We have been unable to get any payments from Choxi. They give us the same run around they give consumers trying to get their money returned. We're all in the same boat.
Answer: I will do that but so far I have followed all instructions from your customer service staff and believe me they have made a number of promises that have not been kept. To add insult to injury I am getting e-mails from the company saying "we miss you and want you back."
Answer: Dear Patricia, Thanks for reaching out! Here at Jclub.com our return policy and the process to return is simple. We issue FREE return labels through via email. Once you have received the return authorization email, there will be a list of instructions on how to successfully return items you would not like to keep. All the way at the bottom of the email there will be an attachment. The attachment is the return label. All you have to do is print the return label out and stick it on to The package. Please call us to get your return label (+1 844 465 2582) We are opened Monday through Friday 9am to 6pm Or feel free to email me personally: [email protected] Kind Regards, Stephanie.
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.

