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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Nevada
1 review
0 helpful votes
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Never Again
October 1, 2015

I will never again shop at Choxi.

Returning things took forever via several representatives.

Merchandise disappointingly small and cheap looking jewelry.

Date of experience: September 28, 2015
Michigan
1 review
0 helpful votes
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Choxi Success
September 30, 2015

Everything I order always comes very quickly and I have never had a problem with any of my items. I will continue to shop Choxi and recommend it to friends.

Date of experience: September 27, 2015
Georgia
1 review
0 helpful votes
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Love this site!
September 30, 2015

I have gotten so many exceptional deals from Choxi. I tell all my friends about your site.

Date of experience: September 27, 2015
Wisconsin
1 review
0 helpful votes
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Satisfied
September 29, 2015

They are prompt in sending the items, a few items are not the best quality but otherwise I am very satisfied.
I am not sure what the order number is for. Please identify the product.

Date of experience: September 26, 2015
Wisconsin
1 review
0 helpful votes
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Always pleased
September 29, 2015

I have ordered more than 100 items from Choxi (NoMoreRack.com) and have only ever had one problem, which was taken care of within days of my reporting it. The site has a lot of great stuff for great prices and customer service was good too.

Date of experience: September 25, 2015
Virginia
1 review
0 helpful votes
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SATISFACTION
September 28, 2015

So far I have been very satisfied with the products that I have received. The three pack bras are amazing. They are comfortable and pretty.

Date of experience: September 25, 2015
Indiana
1 review
0 helpful votes
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Good Enough to Come Back To
September 28, 2015

I have overall been quite pleased with Choxi. I make purchases from this site avidly, and I have experienced some frustrations, mostly with the vendors and the items they sell, rather than with customer service. I enjoy returning to this website to snap up unique pieces at sometimes significant discounts.

Date of experience: September 25, 2015
Ohio
1 review
0 helpful votes
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Not impressed with Choxi!
September 28, 2015

Ordered ink jets on August 31st and it took them almost 4 weeks to tell me the manufacturer didn't have them. Tablet was ordered and received but 2 months later didn't work. Wanted an exchange but manufacturer didn't have another one. Took 3 weeks to find that out. Had to order another brand that cost more money. Not impressed with Choxi.

Date of experience: September 25, 2015
Florida
1 review
0 helpful votes
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Yikes!
September 28, 2015

I had a terrible experience with Choxi. I ordered a sheet set that couldn't be delivered and they offered no replacement ideas. The second part of the order didn't arrive for weeks. I emailed and the customer service rep told me I could not cancel the order. A week later I tried the chat and they cancelled the order. A lot of conflicting information and 4 weeks later, I received nothing I ordered and waiting for refund to be posted. I'm crossing my fingers that goes well.

Date of experience: September 25, 2015
New York
2 reviews
0 helpful votes
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Small tv table
September 27, 2015

I was a little hesitant after reading some of the reviews on the web. I'm glad I took a chance the table we purchased was very nice very easy to put together. It came right on time there was no damage to the box everything was great. I would recommend Choxi to my friends.

Date of experience: September 24, 2015
North Carolina
1 review
0 helpful votes
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Pleased with Choxi
September 27, 2015

Am pleased with purchases from Choxi. Love the prices!

Date of experience: September 23, 2015
Arizona
1 review
0 helpful votes
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Very colorful!
September 26, 2015

I received the four dresses. The colors and patterns are vibrant. Just what I wanted.

Date of experience: September 23, 2015
California
1 review
0 helpful votes
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Great!
September 25, 2015

Love Choxi/Nomorerack. Great prices, variety, and good prompt customer service.

Date of experience: September 22, 2015
California
1 review
0 helpful votes
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Back to their same old tricks
September 25, 2015

I have had relatively few transactions with NoMoreRack, but three times I have had my ordered abruptly canceled unilaterally by this vendor due to their inability to deliver the items ordered. Both times, I was not advised of the "unavailability" until nearly the time it was supposed to be delivered, and of course NoMoreRack had my money for two or three weeks before admitting they can't perform.

Now that they have changed their name to "Choxi", it makes no difference regarding their horrible consumer complaints history. The problems I am having are consistent with the complaints that were lodged against this company with the BBB and the New York State consumer affairs office -- and the numerous online rating sites I researched.

If this organization cannot immediately determine that their supplier has exceeded their order capacity, they should not be allowed to accept the customer's payment until they confirm availability.

Date of experience: September 22, 2015
Oregon
1 review
0 helpful votes
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I always enjoy viewing the products. I find it difficult to not order everything I would like to own

Date of experience: September 22, 2015
New York
2 reviews
0 helpful votes
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Terrible Custer service
September 25, 2015

Have emailed your company concerning an item (watch) I haven't received as of this date. I placed the order on 09/04/2015. The 3 times I inquired was for a update and possible ship date but have never heard back from anyone. This will put your company on my S&$@ list and probably the "do not use list" maybe you can find out what the issue is here.

Date of experience: September 22, 2015
New York
1 review
0 helpful votes
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No one contacted me about order
September 25, 2015

No one contacted me about my order not being available till I contacted them to find out why my order had still not shipped after 2 weeks!

Date of experience: September 22, 2015
Georgia
1 review
0 helpful votes
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Sheets
September 25, 2015

Had a problem on the internet kept knocking off the order. Very frustrating. After that it went ok.

Date of experience: September 21, 2015
Mississippi
1 review
0 helpful votes
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Great merchandise
September 24, 2015

Products are of good quality and prices can't be beat.

Date of experience: September 21, 2015
Virginia
1 review
0 helpful votes
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Quilt set
September 24, 2015

The quilt and sham set is beautiful. Very good quality and fast shipping. Thank you!

Date of experience: September 21, 2015

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States